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I provide strategic and operational support to Business leaders, executives, and remote teams where they reclaim their time and run operations so they can focus on the work that focuses on growth Here's how I do it: I take the coordination weight off your plate. That means managing high-volume inboxes of 100+ emails daily, keeping multi-time zone calendars running without conflicts, handling travel and logistics end-to-end, and making sure projects don't quietly fall behind while you're in back-to-back meetings. I also build the systems that make all of this sustainable with Notion dashboards, Zapier automations, and onboarding workflows so your team can actually follow without chasing you for answers. A few things I've delivered: 1. Cut operational errors by 60%–70% while leading logistics for annual competitions. 2. Built onboarding workflows that saved 6 hours per process and reduced back-and-forth follow-ups significantly. 3. Created operational dashboards and calendar systems that give executives back 8+ hours every week I work best with mission-driven organizations , nonprofits, donor-funded programs, and remote-first startups where the pace is high, the team is efficient and nothing can afford to slip. If you're ready to stop managing the chaos and start having someone manage it for you send me a message. I'd love to hear what you're building.

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Marketing professional with 4 years in digital marketing, advertising, social media, and lead generation.

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Annlidya here, an Executive Assistant and Operations Partner based in Nairobi, Kenya, with over three years of hands-on remote experience supporting founders, CEOs and leadership teams across technology, BPO, creative and startup environments. I manage tasks, think ahead, build systems and make sure the people supported can lead with full clarity and confidence. My background in Economics gives me a natural edge when it comes to assessing priorities, spotting inefficiencies and making decisions that actually serve the bigger picture. trained through Athena's executive support program and ALX Africa's virtual assistance track and hold a Global Business Mentorship credential focused on leveraging AI in global business environments. What I bring to a role goes well beyond the basics. handle complex calendar management and scheduling optimization, executive inbox management and correspondence, meeting preparation, agenda development and AI-assisted meeting summaries, project coordination and task tracking across distributed teams, CRM management and pipeline integrity, financial reconciliation, expense tracking, invoice monitoring and subscription audits, travel coordination including multi-city itineraries, visa requirements, accommodations and cultural briefings, SOP creation and internal documentation, workflow automation, research and market intelligence, executive reporting and presentation preparation, stakeholder communication and relationship management, event planning and coordination, knowledge base development, onboarding systems design and cross-functional operations support. The results are measurable, reduced calendar conflicts by 30%, maintained a 95% on-time action item completion rate, saved executives an average of 10 or more hours every week and cut screening timelines from 21 days to 5 days using an AI-assisted hiring pipeline also improved financial forecast accuracy from 70% to 98%, automated onboarding from 10 days down to 48 hours and reduced manual task time by 20% through custom Zapier automations. The tools work with daily span the full spectrum of modern executive support. For productivity and communication, Google Workspace, Microsoft Office Suite, Slack, Microsoft Teams, Zoom, Google Meet, Loom and Notion. For project management I work across ClickUp, Asana, Trello, [link hidden], Basecamp, Motion, Airtable, Linear and Jira. On the CRM and sales side HubSpot, Salesforce, Zoho CRM, Pipedrive and Airtable CRM. For financial administration QuickBooks, Xero, FreshBooks, Stripe, Expensify, Brex, Ramp and Wave. For automation and AI Zapier, ChatGPT, Claude, Gemini, Notion AI, [link hidden], [link hidden], Fathom and Perplexity. For travel TripIt, Wanderlog, [link hidden], Airbnb and Google Maps. For communication and marketing support Mailchimp, Buffer, Hootsuite, Canva, Grammarly, ConvertKit and Sprout Social also work with Calendly, SavvyCal, Miro, Confluence, Dropbox, OneDrive, LastPass, Superhuman and Missive. Available full-time for remote engagements globally and you can expect confidentiality, reliability and genuine ownership seriously in everything Outside of work, believe that how you rest is just as important as how you work. play the saxophone and find that music keeps me sharp, present and creative in ways that directly carry into how the way show up professionally also spend time in gardens and nature. It resets my thinking and keeps me grounded. Definitely bring that same calm, intentional energy into my work every day.

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Running a business means there’s always something competing for your attention. Inboxes fill up, CRMs fall behind, and daily operations stall while you focus on big-picture growth. I step in to break that cycle. I specialize in customer support, remote operations, and administrative ownership. I don’t just take tasks off your plate; I own them from start to finish. Because of my background in fast-paced remote environments, I ramp up quickly, troubleshoot independently, and don't require hand-holding. How I keep your business moving forward: Customer Support: Managing queues, onboarding new clients, and protecting your retention rates. Inbox & Calendar Cleanses: Archiving the noise, highlighting priorities, and scheduling seamlessly. Data & System Maintenance: Keeping your CRM and project boards clean and organized. Ops Support: Mapping out basic documentation, tracking action items, and scheduling social feeds. Tools I use daily: ClickUp, Slack, Zoho Desk, HubSpot, Canva, Google Workspace, Meta Business Suite, Fathom, ChatGPT, Claude, Zoom, Calendly. If a task is assigned to me, you can consider it done. I keep track of the moving parts, communicate proactively when roadblocks pop up, and deliver clean results. My goal is to give you your time back and provide total peace of mind. Let’s talk about what I can take off your plate this week.

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I help busy teams keep customers answered and the back office running, so nothing slips through the cracks. With an insurance broker, I handled 100+ customer inquiries a week and followed up on 50+ cases a week for missing documents and late payments, so cases kept moving. I entered payroll data for 100 employees accurately and confidentially, and managed the calendars and inbox of 2 executives, including meeting scheduling and notes on Zoom and Google Meet. As a remote researcher, I spotted a double allocation in a shared spreadsheet, raised it with my supervisor early and corrected it, so three of us researched 500+ contacts that day. You get a reliable remote team member who communicates clearly by email and chat, keeps tidy records, flags problems early and works in Google Workspace, Excel, Slack and Microsoft Teams. I use AI tools (ChatGPT, Claude) for drafting and research, with human review, and I'm open to all time zones.

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With over 15 years of experience in operations, administrative management, and executive support, I specialize in streamlining daily workflows, protecting executive bandwidth, and maintaining clear, reliable communication across fast-paced international organizations. Having directly supported C-level executives, founders, and cross-functional leadership, I bring a calm, process-driven approach to complex operational environments. Whether managing high-level calendars, coordinating dispatch operations, or overseeing remote teams, I take full ownership of daily tasks to ensure nothing falls through the cracks. Core Areas of Expertise: Executive Support & Calendar Governance: Proven track record in managing complex multi-time-zone schedules, inbox triage, board meeting coordination, and travel logistics with absolute accuracy. Operations & Route Coordination: Experienced in tracking daily schedules, monitoring real-time statuses, and managing time-sensitive appointments to keep workflows moving with zero bottlenecks. Documentation & Quality Control: Highly detail-oriented when managing essential records, checking operational paperwork for strict accuracy, and ensuring SOPs and documents are logged promptly. Proactive Communication & Issue Resolution: Skilled at handling unexpected delays, keeping clients, team members, and senior management informed, and resolving operational friction before it impacts delivery schedules. Tech Proficiency & Technical Infrastructure: Highly proficient in digital management tools (CRM, e-commerce, project management platforms) and supported by a fully equipped, redundant home office setup with high-speed internet and backup power. I work independently, anticipate leadership needs, and deliver steady, dependable support that allows executives to focus on primary business growth. Top Skills Executive & Admin Support: C-Suite Assistance, Calendar Governance, Travel Coordination, Inbox Triage, SOP Creation, Board & Meeting Prep. Operations & Dispatch: Workflow Optimization, Schedule Management, Quality Control (QC), Project Coordination, Inventory & Logistics Tracking. Customer & Client Support: Technical Troubleshooting, Email & Chat Support, Escalation Management, Client Relationship Building. Software & Platforms: [link hidden], Zendesk, Salesforce, HubSpot, Notion, Slack, Google Workspace, MS Office, Basecamp, Confluence. Leadership & People Management: Team Coaching, Performance & KPI Tracking, Process Training, Distributed Team Operations.

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Fullstack Developer and Data Analyst with a strong foundation in Computer Science and hands-on experience building web applications using React, JavaScript, Firebase, and Python. Skilled in data analysis, SQL, AI content evaluation, and technical documentation. Experienced in reviewing structured outputs for accuracy, clarity, and consistency. Detail-oriented, analytical, and comfortable working in remote environments with cross-functional teams. Passionate about AI systems, quality assurance, and delivering precise, high-quality work under tight deadlines.

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Results-driven Virtual Assistant with 5+ years of remote support experience in B2B lead generation, executive and administrative support, recruitment coordination, and social media management. I generated 800+ warm leads for a cybersecurity company through personalized outreach, and I maintained a 90% immediate reply rate on LinkedIn messages. I have also managed CEO calendars and inboxes, screened resumes, scheduled interviews, assigned quotes, registered companies on bids, handled official paperwork, and created social media content. I work well with US-based clients across time zones, and I’m comfortable with night shifts, tight deadlines, and changing priorities. My tools include GoHighLevel, HubSpot, LinkedIn Sales Navigator, Canva, Outlook, Teams, and QuickBooks.

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I have over three years of experience in customer support and administrative coordination. Most recently, I was an International Program Associate at Big Out Source, where I handled about 300 inquiries a week by phone, email, and chat, and helped internationally educated nurses with NCLEX scheduling, documentation, and follow-ups. Before that, I worked as a Customer Service Representative for Clearabee, a UK-based service, managing quotations, bookings, and complaints for both business and household customers. I’m comfortable in fast-paced, high-volume environments, and I take pride in clear communication and accurate record keeping. While customer service is the role I’m most interested in, I’m open to any position where my experience would be a good fit, such as virtual assistant or administrative support roles.

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I have 5 years of experience as a Virtual Assistant, helping clients with different administrative and daily business tasks. My experience includes customer service, data entry, lead generation, online research, email and calendar management, client communication, and student support. I am comfortable using tools like Slack, HubSpot, Circle, Zoom, Google Workspace, Microsoft Office, and Asana. I may not know everything at first, but I am always willing to learn and adapt to new tools and processes. What makes me a great hire is that I am hardworking, dependable, organized, and easy to work with. I take my responsibilities seriously, pay attention to details, and always do my best to finish tasks on time. I value good communication and building trust with my clients. Most importantly, I am someone who is willing to grow, learn, and contribute to the success of the team.

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Hi! I'm Phoebe, an Email Support and Administrative Virtual Assistant with experience supporting international e-commerce customers and handling administrative tasks. In my previous customer support role, I handled 30+ customer emails per shift, assisting with order inquiries, shipping concerns, cancellations, and refunds using Shopify. I also have a background in government administration, where I gained experience in documentation, data entry, reporting, records management, and coordination. I'm organized, detail-oriented, and comfortable working independently. I enjoy helping customers, keeping tasks on track, and making daily operations easier for the people I work with. I'm currently looking for non-voice opportunities in Email Customer Support, Administrative Assistance, or Back-Office Support.

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Organized and detail-oriented Administrative Professional with over 5 years of experience providing administrative, operational, and business support in international work environments. Experienced in managing office documentation, maintaining digital and physical records, handling high-volume correspondence, coordinating schedules, preparing reports, managing databases, and supporting daily business operations.

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I am a highly organized and reliable Executive Assistant and Operations professional with experience supporting daily business operations, coordinating schedules, managing administrative tasks, communicating with clients and teams, and maintaining accurate records. I am confident using tools such as Zendesk and GoHighLevel and quickly adapt to new systems. I am proactive, detail-oriented, and able to manage multiple priorities while working independently in a fast-paced remote environment.

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Results-driven virtual assistant with over 3 years of administrative experience and a diploma in civil engineering. Experienced in providing administrative support, B2B lead generation, prospect research, calendar and email management, CRM management, data entry, and document organization. Skilled at identifying qualified prospects, maintaining accurate databases, coordinating schedules, and streamlining workflows to improve business efficiency. Strong background in supporting project-driven environments through effective communication, deadline management, and meticulous record-keeping. Proficient in AI productivity tools and committed to helping businesses stay organized, build quality sales pipelines, and achieve operational excellence.

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Detail-oriented and reliable Virtual Assistant with experience in executive and administrative support, calendar and inbox management, scheduling, CRM management, data entry, research, travel coordination, customer support, and task management. I help busy professionals and growing businesses stay organized, manage priorities, and keep daily operations running smoothly. I am proactive, adaptable, highly organized, and comfortable working independently in remote environments while maintaining accuracy, confidentiality, and professionalism. I use tools including Google Workspace, Microsoft Excel, Canva, Notion, Trello, Zoom, and ChatGPT to deliver efficient and dependable support.

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Dedicated and customer-focused professional with over 6 years of BPO experience in customer service, hotel reservations, sales operations, team leadership, and administrative support. Proven ability to manage daily operations, coach and develop team members, monitor performance, resolve customer concerns, and maintain accurate records. Recognized as a Top Supervisor on multiple occasions for outstanding team performance. Highly organized, adaptable, and solution-oriented, with strong communication and multitasking skills. Committed to delivering excellent customer experiences, supporting business goals, and contributing to a high-performing team.

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A highly accomplished and results-driven professional with extensive experience in developing and executing strategic sales initiatives, fostering client relationships, and delivering outstanding customer service. Proven expertise in driving revenue growth through data-driven strategies, optimizing business performance, and maintaining the highest standards of service excellence. Known for a customer-centric approach, exceptional problem-solving skills, and a consistent track record of exceeding expectations in both sales’ performance and client support. Passionate about creating sustainable, long-term partnerships, improving customer experience, and delivering measurable business outcomes.

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Remote Bookkeeper, Procurement and Administrative Assistant with 5+ years of experience in high-volume account reconciliations, historical records cleanup, accounts receivable and payable, and audit-ready financial reporting, complemented by administrative support experience including executive assistance, calendar and email management, and document management. Proven ability to reconcile 1,500–2,000 transactions weekly and manage 300+ customer and supplier accounts with 99%+ accuracy. Proficient in QuickBooks Online, Xero, Sage 50, Sage 100, Square, PayPal, and Stripe, including payment platform reconciliations. Experienced in consolidating and organizing multi-source financial data from bank statements, payment processor reports, accounting systems, and spreadsheets into complete, accurate, and well documented financial records. Skilled at investigating discrepancies, resolving reconciliation issues, and maintaining clear supporting documentation to ensure financial records are accurate, traceable, and ready for auditor review.

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My adaptability and strong desire to learn make me a valuable candidate for this position. i also bring the right attitude, strong communication and a learning mindset.my ability to stay calm and solution oriented. Delivering consistent results, improving efficiency and contributing beyond just my individual responsibilities. I expertise in Scheduling,billing,managing records and ensuring strict compliance with telemedicine and medical aid regulations. Overseeing budget, processing claims, managing supply logistics for in-center or home-dialysis equipment and analyzing key performance indicators. Successfully utilize communications platforms (e.g. Microsoft Teams, Zoom) to conduct secure payroll inductions, explain payslips and collaborate with HR.

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Results-driven client success and operations professional with a strong background in executive communication, strategic relationship management, and operational coordination. Experienced in managing large client portfolios, improving service delivery processes, and supporting cross-functional teams to achieve measurable outcomes. Known for structured thinking, anticipatory problem solving, and building trusted partnerships with clients and stakeholders in fast-paced environments. Demonstrates strong adaptability and professionalism when working with international teams and remote collaboration systems.

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