Christian

Customer Service Representative

Christian

ID Verified
528/mo
San Pablo City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a customer service and healthcare program support professional with experience assisting international nurse candidates and UK customers through phone, email, and chat. My background includes handling inquiries, appointment and booking coordination, documentation, data entry, case management, quotations, complaint resolution, and follow-ups. I also have experience in sales and customer relationship management. I am detail-oriented, organized, adaptable, and committed to providing reliable, ...

Top Skills

Email Support · 2 yearsLive Chat Support · 2 yearsPhone Support · 2 yearsTechnical Support · 2 yearsTicket Management · 2 years

Skills & Expertise

Sales & Business Development

B2C SalesBeginner
B2B SalesBeginner
Cold CallingBeginner

Virtual Assistance & Admin

Email ManagementBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Data EntryBeginner

Customer Success

Live Chat SupportIntermediate
Email SupportIntermediate
Phone SupportIntermediate
Technical SupportIntermediate
Ticket ManagementIntermediate
ZendeskBeginner

Work Experience

Customer Service Representative

Big Out Source

Sep 2024 - Present

Key Achievements:

I am a customer service and healthcare program support professional with experience assisting international nurse candidates and UK customers through phone, email, and chat. My background includes handling inquiries, appointment and booking coordination, documentation, data entry, case management, quotations, complaint resolution, and follow-ups. I also have experience in sales and customer relationship management. I am detail-oriented, organized, adaptable, and committed to providing reliable, professional customer support.

Quick Stats

Age30 years
English LevelConversational
ID VerificationVerified