Sherramae

Virtual Assistant, Executive Assistant,

Sherramae

ID Verified
1,300/mo
Bislig City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I have 5 years of experience as a Virtual Assistant, helping clients with different administrative and daily business tasks. My experience includes customer service, data entry, lead generation, online research, email and calendar management, client communication, and student support. I am comfortable using tools like Slack, HubSpot, Circle, Zoom, Google Workspace, Microsoft Office, and Asana. I may not know everything at first, but I am always willing to learn and adapt to new tools and proces...

Top Skills

Adobe Photoshop · <1 yearAsana · <1 yearBrand Identity Design · <1 yearCalendar Management · <1 yearCalendly · <1 year

Skills & Expertise

AI & Automation

Claude CodeBeginner
ZapierBeginner
Workflow AutomationBeginner
Data LabelingBeginner
Synthetic Data GenerationBeginner

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Ticket ManagementBeginner
Email SupportBeginner
Video SupportBeginner
Technical SupportBeginner
Lead ManagementBeginner
CrispBeginner
LiveChatBeginner

Data & Analytics

Excel (Advanced)Beginner

Design & Creative

Adobe PhotoshopBeginner
CanvaBeginner
Logo DesignBeginner
Brand Identity DesignBeginner
Social Media GraphicsBeginner
Presentation DesignBeginner
CapCutBeginner
Video EditingBeginner

Real Estate Operations

Real Estate ListingBeginner

Specialized Skills

OnboardingBeginner
Employee RelationsBeginner
Language TeachingBeginner
Coaching & MentoringBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Travel PlanningBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
Research & Information GatheringBeginner
CalendlyBeginner
Email ManagementBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Personal Assistant ServicesBeginner
AsanaBeginner
Monday.comBeginner

Work Experience

Student Success Coordinator

Growth Only Coaching

May 2024 - Aug 2026

Job Responsibilities:

• Managed daily workflows by preparing schedules and keeping Student Health Profiles (SHPs) up to date. • Audited student data across Slack, HubSpot, Circle, and student trackers to keep records accurate and consistent. • Drove community engagement by celebrating student progress on Circle and SalesScreen and prompting students to complete coach feedback surveys. • Handled coach updates and meetin...

Claude CodeZapierWorkflow AutomationLive Chat SupportPhone SupportData LabelingEmail SupportCanvaLead ManagementExcel (Advanced)

Internal Accounts Manager / Lead Generation Specialist

Loading Growth

May 2020 - Mar 2023

Job Responsibilities:

• Managed client accounts, resolving concerns and maintaining communication to support long-term partnerships. • Generated qualified leads through prospect research, targeted outreach, and social selling on LinkedIn and email. • Nurtured leads with CRM tools, email campaigns, and follow-ups to move prospects through the sales funnel. • Coordinated with sales and marketing teams to hand off leads s...

Workflow AutomationZapierSynthetic Data GenerationData LabelingPhone SupportEmail SupportLive Chat SupportTechnical SupportTicket ManagementExcel (Advanced)

Account Executive / Lead Generator

Flatworld Solutions

Sep 2015 - Dec 2016

Job Responsibilities:

• Made outbound calls to small business owners in Canada to generate new clients. • Researched and pre-qualified leads for online search visibility services across Google, Yahoo, and Bing. • Gathered business details to support the sales team.

Live Chat SupportPhone SupportLead ManagementExcel (Advanced)Executive Assistant ServicesResearch & Information GatheringDocument ManagementData Entry

Virtual Assistant

Six Eleven Teleservices

Jan 2014 - Feb 2015

Job Responsibilities:

• Made outbound calls to registered real estate seminar attendees. • Confirmed schedules, venues, and requirements, and set appointments.

Phone SupportEmail SupportLead ManagementReal Estate ListingExecutive Assistant ServicesCalendlyResearch & Information GatheringDocument ManagementPersonal Assistant Services

Quick Stats

Age35 years
GenderFemale
English LevelConversational
ID VerificationVerified

Education

Bachelor's Degree

Holy Cross of Davao College

2009 - 2012