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Profile Description

I am a results-driven Sales Development Representative, Lead Generation Specialist, and B2B Sales Professional with over eight years of progressive experience across SaaS, financial services, telecommunications, real estate, construction, and e-commerce industries. I bring a strong combination of strategic prospecting expertise, consultative selling skills, operational coordination, and recruitment leadership, consistently driving revenue growth, expanding market presence, and optimizing sales performance. I have generated more than $3.5 million in secured financing and revenue across financial services and real estate sectors, consistently exceeding quotas by 15–40%. I specialize in multi-channel prospecting, including cold calling, email outreach, CRM-driven pipeline management, and digital campaign execution. My ability to convert leads into high-value clients is demonstrated by achieving a 25% demo-to-client conversion rate, increasing qualified leads by 40% through outbound strategies, and maintaining 95%+ customer satisfaction scores. Most recently, I served as Construction Coordinator and Recruitment Specialist at Metal America, where I recruited and onboarded independent outside sales representatives across multiple U.S. states and expanded contractor and dealer networks nationwide. I aligned sales growth with operational capacity by verifying contractor credentials, coordinating cross-functional teams, and ensuring timely project fulfillment. In financial services, I secured over $2 million in approved SME financing at Biz Wise Funding and generated $1.5 million in secured loans at Seek Business Capital through consultative selling and structured credit assessment workflows. I implemented lead segmentation systems, optimized documentation compliance processes, reduced loan processing time, and trained more than 15 sales agents to improve team efficiency and revenue performance. As a Business Development Manager at Creditsafe US, I strengthened my B2B prospecting and pipeline development expertise by generating high-quality opportunities and driving strategic account growth. In real estate, I supported sales operations at The Studebaker Group by sourcing 300+ qualified leads monthly, managing CRM systems for over 10 agents, launching targeted digital campaigns, and optimizing compensation structures to improve agent performance and retention. Earlier in my career, I built a strong foundation in customer-centric sales with AT&T and Sprint, where I ranked in the Top 10% nationally, generated significant upsell revenue, improved retention metrics, and strengthened customer loyalty through solution-based selling and proactive engagement. I am proficient in Salesforce, HubSpot, Microsoft Dynamics 365, [link hidden], Zendesk, Five9, Retool, and other CRM and sales enablement platforms. I leverage data-driven insights to improve forecasting accuracy, streamline workflows, and optimize conversion performance. My background in Civil Engineering strengthens my analytical thinking, structured problem-solving approach, and operational coordination capabilities. I am recognized for my leadership capability, having trained and mentored sales professionals, designed performance-based incentive programs, and built scalable sales systems aligned with revenue objectives and operational excellence. I am committed to delivering measurable results, driving sustainable growth, and creating long-term value for the organizations I serve.

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Highly skilled digital marketer with a proven track record of driving brand growth and engagement through strategic website development, social media management, and compelling copywriting. Equipped with advanced proficiency in leveraging various digital platforms and analytical tools to optimize marketing strategies and deliver measurable results. Adept at crafting impactful content, enhancing online visibility, and engaging target audiences across diverse channels. With a strong foundation in website design, SEO, and content marketing, I bring a multifaceted approach to achieving organizational objectives and fostering brand success in the digital landscape.

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A Business Development and Sales Executive experienced in email campaigns, lead generation, and sales outreach, and content creation, looking to contribute to business growth through strategic and data-driven marketing initiatives. With a foundation in journalism and AI content development, I bring strong communication skills, analytical thinking, and a commitment to delivering engaging, high-quality content and excellent client support.

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I’m Jaybriett Pogoy, a dedicated and detail-oriented executive assistant with 5 years of experience supporting C-level executives. Adept at managing complex schedules, coordinating high-level meetings, and facilitating communication across departments. Known for my exceptional organizational skills and ability to anticipate the needs of senior leadership, I thrive in fast-paced environments and maintain a proactive approach to problem-solving. Passionate about fostering strong relationships and contributing to team success, I am committed to supporting strategic initiatives and enhancing operational efficiency. With my background in accounting administration, administrative support, project management, customer service and sales, Hubspot CRM, GoHighLevel funnel builder, I am confident that I can contribute effectively to your team. I have hands-on experience managing day-to-day tasks, coordinating schedules, handling customer inquiries, and providing efficient administrative support. My strong organizational skills and attention to detail make me well-suited to assist with you to make your workload easier. By taking care of these time-consuming tasks, I help CEOs stay organized, improve client communication, and maximize productivity. Whether you need help with transaction coordination, social media marketing, or responding to client inquiries, I’ve got you covered! If you’re looking for a reliable Virtual Assistant to support your business, let’s connect! I’d love to discuss how I can help you work smarter, not harder. Feel free to reach out—I look forward to working with you!

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Detail-oriented Executive Assistant, Operations & Administrative Support Professional, and Real-Time Analyst with over six years of experience supporting executives, business operations, and high-performing teams in fast-paced environments.Proven expertise in executive calendar and inbox management, stakeholder communication, workforce coordination, reporting, data analysis, and administrative operations. Experienced in transcription and documentation, with a strong ability to produce accurate, confidential, and well-structured records while maintaining exceptional attention to detail.Recognized for exceptional organizational skills, sound judgment, and the ability to manage competing priorities while delivering efficient, high-quality support that enhances executive productivity and operational excellence

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I've been a Customer Service Specialist in the BPO industry for 7 years. Handled both voice and non voice for international accounts. I've also been a Virtual assistant for 2 years handling Real Estate campaign, both appointment setter and Admin.

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Dedicated and reliable professional with experience in customer service, chat support, and virtual assistance. Skilled in clear communication, problem-solving, and delivering excellent customer experiences. Proficient in handling online chats, managing tasks efficiently, and creating engaging content through copywriting. Fluent in English and Swahili, with a strong commitment to professionalism, accuracy, and client satisfaction. Work Preferences Open to remote and flexible work opportunities in chat support, virtual assistance, and copywriting. Comfortable working independently or as part of a team, with a focus on meeting deadlines and maintaining high-quality results. Available for full-time or part-time roles, including evening and weekend shifts. Prefer roles that involve communication, customer interaction, and administrative support

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Highly organized and proactive Virtual Assistant with over four years of experience in administration, customer service, team leadership, and operational support. Experienced in calendar and email management, meeting coordination, document preparation, stakeholder communication, and record management. Former Customer Service Team Leader a where I supervised teams, managed escalations, and ensured high service standards. Strong communicator with excellent organizational skills and a proven ability to support executives, streamline processes, and manage multiple priorities in fast-paced environments.

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Dedicated and results-driven professional with experience as a Virtual Assistant, Medical Biller, and Cold Caller. Skilled in administrative support, medical billing processes, outbound calling, customer service, appointment scheduling, and email management. Experienced in handling patient and customer inquiries, maintaining accurate records, processing billing information, and managing multiple tasks efficiently. Proficient in CRM systems and various administrative tools, with strong communication, organization, and problem-solving skills. Adaptable, detail-oriented, and committed to delivering quality service while supporting business operations and achieving organizational goals

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Organized and discreet Executive Assistant, HR, and Operations professional with 13+ years of experience supporting CEOs, business owners, and management teams across hospitality, pharmaceutical, real estate, professional services, and customer operations. Experienced in executive support, HR administration, recruitment coordination, employee onboarding, workforce management, and day-to-day business operations. Trusted to manage sensitive information, coordinate people and processes, maintain accurate records, and keep business priorities on track. Built on a strong foundation in operations and team leadership, with hands-on experience managing a team of 24 employees, overseeing new hires, conducting interviews, coordinating training, managing escalations, monitoring KPIs, and driving employee performance and development. Combines people management with operational discipline, process improvement, and structured reporting to support business efficiency and service quality. Proficient in executive calendar and email management, recruitment support, employee records administration, onboarding, training coordination, performance management, project tracking, vendor management, invoicing, end-to-end accounting cycle support, CRM management, research, and analytics reporting. Also experienced in social media management and content support, including content calendars, scheduling, newsletters, and branded materials. Adept at working independently, handling multiple priorities, and supporting international teams across different time zones.

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Customer Experience and Operations professional with 10+ years of experience across asset management, insurance, telecommunications and BPO. Experienced in customer service operations, SLA management, complaint resolution, process improvement, reporting, team coordination and stakeholder support. Strong administrative and remote-working capabilities, with experience coordinating tasks, reviewing content, maintaining records, communicating with teams and supporting day-to-day workflows. Detail-oriented, organised and comfortable working independently in fast-paced environments.

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Hello, my name is Lynne, I am a highly qualified and experienced professional with a strong background in outbound cold calling, appointment setting, sales and marketing management, administration, virtual assistance, and business development across both B2B and B2C industries. With a strong focus on sales and business growth, I bring a comprehensive understanding of the sales cycle, persuasive communication skills, lead generation, relationship building, and customer engagement. I am confident in identifying opportunities, overcoming objections, nurturing leads, and converting prospects into customers. I am analytical, assertive, proactive, and results-driven, with a proven track record of exceeding sales targets and contributing to revenue growth. I am also highly organised, adaptable, and capable of managing multiple priorities while maintaining high standards of professionalism and efficiency. My experience also includes working with CRM systems, managing sales enquiries, coordinating appointments, handling administrative tasks, and supporting day-to-day business operations. I am highly computer literate, proficient in using digital tools and business software, and quick to learn new systems and technologies. My qualifications, certifications, and extensive practical experience position me as a valuable asset to any organisation looking to increase sales, strengthen customer relationships, improve operational efficiency, and achieve sustainable business growth.

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Do you need a reliable right hand to keep your business organized while also fueling growth? As your Administrative/Personal Assistant, I manage your inbox, calendar, data entry, and daily operations, keeping everything running smoothly so nothing falls through the cracks. I bring a strong background in customer support and administrative work, along with reliability, attention to detail, and full discretion with sensitive information. Beyond the day-to-day, I also work as your Lead Generation Specialist, researching targeted prospects, building clean CRM-ready lists, and running personalized outreach that gets real replies. I've filtered over 12,000 profiles down to 550 qualified leads on past projects, using tools like [link hidden], [link hidden], LinkedIn Sales Navigator, HubSpot, and Salesforce to keep campaigns organized and effective. Together, that means a steady stream of new business and a well-run operation behind the scenes, giving you the time and focus to grow.

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Work Preferences I'm looking for a long-term, full-time remote position where i can contribute both my technical skills and operations management experience. I prefer roles involving GoHighLevel, CRM systems, automation, technical operations, team coordination, and process improvement. I'm comfortable working with U.S.-based clients and aligning with their business hours. Professional Summary I have hands-on experience with GoHighLevel, Kajabi, CRM management, workflow automation, funnels, integrations, and technical troubleshooting. My background also includes team leadership and operations management, where i handled client relationships, monitored team performance, reviewed deliverables, coordinated projects, and developed SOPs to improve day-to-day operations. I'm comfortable working across both the technical and operational sides of a business. I enjoy improving systems, solving problems, organizing workflows, and helping teams deliver consistent results. I'm looking for an opportunity where i can apply my technical knowledge and leadership experience while continuing to grow with a company long-term.

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Customer-focused professional with experience in customer service, client communication, CRM systems, and data analysis. Skilled at understanding customer needs, resolving enquiries, maintaining positive client relationships, and translating data into actionable insights that improve customer satisfaction. I bring strong written and verbal communication skills, attention to detail, a proactive approach to problem-solving, and the ability to learn new digital tools quickly. I am passionate about delivering excellent customer experiences, supporting customer success, and helping businesses build lasting client relationships. I am particularly interested in remote opportunities in customer success, customer support, email support, and client relationship management, where I can contribute to customer retention, user engagement, and business growth.

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Professional Summary Results-driven customer experience specialist with experience in customer success, project management, virtual assistance, and cold calling. Proven ability to manage enterprise clients, lead Agile/SDLC implementations, and deliver high-quality support in remote environments. Skilled in CRM management, communication, problem-solving, and lead generation, with a strong track record of meeting KPIs and improving customer satisfaction. Adept at building relationships, resolving issues efficiently, and driving retention through proactive engagement. Brings a client-focused mindset, adaptability, and consistent performance in fast-paced, results-oriented roles. Work Preference Seeking a fully remote, long-term role in customer experience, customer success, or support operations. Open to working across global time zones, including evenings and weekends, to meet business needs. Interested in roles that involve client interaction, problem-solving, and cross-functional collaboration. Prefer performance-driven environments with clear KPIs, growth opportunities, and the ability to contribute to customer satisfaction and business success. Comfortable using various digital tools, CRMs, and adapting quickly to new systems.

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I have worked with Meta Advertising Account Manager for over 3 Years. Utilizing multiple different strategies across Ads Manager working with businesses of all sizes, including company giants such as Coca Cola and Nestle.

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Computer Engineer and AI Software Engineer with hands-on experience in Data Science, Machine Learning, and LLM-based systems. Skilled in building intelligent, scalable applications using Python, FastAPI, Django, React, and PostgreSQL. Experienced in data analysis, model training, and deploying real-world AI solutions across healthcare, agriculture, and recommendation systems. Strong problem-solver with a track record of delivering impactful, production-ready AI and data-driven applications.

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I have great experience in customer service,sales and marketing. I use tiktok, Instagram and threads for marketing.

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A designer and content creator skilled in Canva and CapCut, with professional customer-communication experience. I create clear social media graphics, write professional captions, and reply to audiences promptly. Quick to learn B2B and Reddit etiquette.

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