Virtual assistant

Grace

1,000/mo
Nairobi, Kenya
Looking for Full-time
10 hours/day
Availability: US timezone

Profile Description

I have great experience in customer service,sales and marketing. I use tiktok, Instagram and threads for marketing.

Top Skills

B2B Sales · 2 yearsB2C Sales · 2 yearsCommunity Management · 2 yearsContent Marketing · 2 yearsContent Strategy · 2 years

Skills & Expertise

Customer Success

Live Chat SupportIntermediate
Email SupportIntermediate
Phone SupportIntermediate
Social Media SupportIntermediate
Technical SupportIntermediate
Customer.ioIntermediate

Marketing & Growth

Content MarketingIntermediate
TikTok AdsIntermediate
Social Media AnalyticsIntermediate
Content StrategyIntermediate
Community ManagementIntermediate

Sales & Business Development

B2B SalesIntermediate
B2C SalesIntermediate
Sales PresentationsIntermediate
Warm Outreach & Appointment SettingIntermediate

Work Experience

Social media manager

Katrina Kids closet

Apr 2025 - Oct 2026

Job Responsibilities:

Content management on tiktok, Instagram and Facebook. Customer service (physically and online) Sales and marketing (physically and online)

Live Chat SupportPhone SupportTechnical SupportContent MarketingSocial Media AnalyticsCommunity ManagementB2C SalesEmail SupportSocial Media SupportCustomer.io

Quick Stats

Age23 years
GenderFemale
English LevelFluent
ID VerificationNot verified

Certifications

Digital marketing

Education

Bachelor's Degree

University of Eldoret

2021 - 2025