Online Customer ServiceOnline Customer Service
Philiswa
528/mo
Johannesburg, South Africa
Looking for Full-time
8 hours/day
Availability: EU timezone
$528
per month
($3/hour)
Member since October 2026
Profile Description
Customer-focused professional with experience in customer service, client communication, CRM systems, and data analysis. Skilled at understanding customer needs, resolving enquiries, maintaining positive client relationships, and translating data into actionable insights that improve customer satisfaction. I bring strong written and verbal communication skills, attention to detail, a proactive approach to problem-solving, and the ability to learn new digital tools quickly. I am passionate about ...
Top Skills
Email Support · 10 yearsPhone Support · 10 yearsSocial Media Support · 3 yearsLive Chat Support · 2 yearsTicket Management · 2 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Phone SupportExpert
Email SupportExpert
Social Media SupportAdvanced
Live Chat SupportIntermediate
Ticket ManagementIntermediate
Video SupportBeginner
Technical SupportBeginner
Lead ManagementBeginner
IntercomBeginner
LiveChatBeginner
Customer.ioBeginner
Data & Analytics
Excel (Advanced)Beginner
Power BIBeginner
Marketing & Growth
Meta Ads (Facebook/Instagram)Beginner
Content MarketingBeginner
Facebook Business ManagerBeginner
Email MarketingBeginner
Sales & Business Development
B2B SalesBeginner
B2C SalesBeginner
Cold CallingBeginner
Sales Funnel ManagementBeginner
NegotiationBeginner
Sales PresentationsBeginner
Account ManagementBeginner
Proposal WritingBeginner
Cold Email OutreachBeginner
Lead GenerationBeginner
Warm Outreach & Appointment SettingBeginner
Quick Stats
Age68 years
English LevelFluent
ID VerificationNot verified