Rocky

Recruitment,Business Development Manager

Rocky

ID Verified
1,200/mo
Iloilo, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a results-driven Sales Development Representative, Lead Generation Specialist, and B2B Sales Professional with over eight years of progressive experience across SaaS, financial services, telecommunications, real estate, construction, and e-commerce industries. I bring a strong combination of strategic prospecting expertise, consultative selling skills, operational coordination, and recruitment leadership, consistently driving revenue growth, expanding market presence, and optimizing sales p...

Skills & Expertise

Customer Success

Data & Analytics

E-commerce & Marketplace

ShopifyIntermediate
Amazon FBAIntermediate
Shopify PlusIntermediate
Order ProcessingIntermediate
GorgiasIntermediate
Order FulfillmentIntermediate
eBayIntermediate
TikTok ShopBeginner

Human Resources

RecruitmentBeginner

Real Estate Operations

Sales & Business Development

Virtual Assistance & Admin

Work Experience

Construction Coordinator / Recruitment Specialist

Metal America |

Aug 2025 - Feb 2026

Job Responsibilities:

Recruited, interviewed, and onboarded independent outside sales representatives across multiple U.S. states to support nationwide sales expansion. Built and maintained a qualified network of construction contractors and regional dealers for metal building and concrete projects. Expanded contractor and dealer coverage to support increased sales volume and faster project fulfillment. Coordinated...

RecruitingCold Email Outreach

Business Development Manager

Creditsafe US

Oct 2024 - Aug 2025

Job Responsibilities:

Generated 50+ qualified demos monthly through strategic outbound prospecting, achieving 25% demo-to-client conversion rate. Built and managed sales pipeline worth $500K+ using Salesforce CRM with 100% data accuracy and forecasting precision. Exceeded client satisfaction targets with 95%+ CSAT through consultative sales approach and needs-based solution positioning. Collaborated with marketing t...

B2B SalesLead GenerationLinkedin Outreach

Real Estate Agent/Admin Assistant

The Studebaker Group (Compass)

Jul 2024 - Feb 2025

Job Responsibilities:

Sourced 300+ high-quality leads monthly using [link hidden] and BLB, achieving 18% lead-to-client conversion rate. Conducted 20+ discovery calls daily with objection-handling techniques, improving qualification rates by 22%. Launched targeted digital campaigns on Facebook and Google, generating 35% increase in inbound property inquiries. Managed CRM data for 10+ agents ensuring 100% accuracy in...

B2B SalesLead GenerationLinkedin Outreach

E-Commerce Specialist/Customer Success

Takethesis |

Nov 2023 - Nov 2024

Job Responsibilities:

Managed 1,000+ monthly customer touchpoints via Zendesk, maintaining 97% customer satisfaction score. Reduced subscription churn by 15% through proactive retention strategies and customer success initiatives. Achieved 90% win rate in payment disputes through strategic coordination with Stripe and PayPal. Improved order fulfillment accuracy by 20% through cross-functional collaboration with oper...

Email ManagementGorgiasShopify PlusShopifyZendeskEmail Support

Company Controller/Sales Manager

Biz Wise Funding

Dec 2023 - Jul 2024

Job Responsibilities:

Secured $2M+ in approved financing for SMEs through consultative selling of SBA loans and working capital solutions. Implemented multi-channel lead generation strategy (cold outreach, email campaigns) increasing qualified leads by 40%. Trained and onboarded 15+ sales agents on CRM systems and objection handling, improving team efficiency by 30% Developed performance-based incentive programs driv...

B2B SalesLead GenerationCalendar Management

Credit Specialist

Seek Business Capital

Jul 2023 - Nov 2023

Job Responsibilities:

Generated $1.5M in secured loans through consultative sales approach and comprehensive client needs assessment. Achieved 98% documentation compliance rate by streamlining client onboarding and verification processes. Reduced credit processing time by 20% through strategic partnerships with banks and loan officers. Decreased client disputes by 30% through proactive credit improvement advisory an...

B2B SalesLead GenerationCalendar Management

Technical Support Advisor

Asurion |

Jun 2022 - Jul 2023

Job Responsibilities:

Achieved 92% first-call resolution rate handling 30+ daily technical support cases. Generated $50K+ in recurring revenue through consultative selling of device protection plans. Improved Net Promoter Score by 15% through exceptional customer service and technical guidance. Facilitated seamless customer onboarding for device replacements and service activations.

Phone SupportTechnical Support

Mobility Sales & Services Associate

AT&T

Oct 2019 - May 2022

Job Responsibilities:

Exceeded annual sales targets by 20% managing 100+ weekly customer interactions for wireless solutions. Generated $500K+ in upsell revenue through strategic promotion of bundled services and premium features. Ranked Top 10% nationally among sales associates for performance and customer satisfaction metrics. Reduced support call volume by 10% by promoting self-service digital tools and customer...

Phone SupportTechnical Support

Sales & Collections Associate

Sprint

Sep 2017 - Sep 2019

Job Responsibilities:

Improved payment recovery rates by 25% through strategic negotiation and customized payment plan development. Reduced customer churn by 15% via proactive retention strategies and account issue resolution. Generated $200K+ in additional revenue through consultative upselling and technical support. Maintained 98% accuracy in account reconciliation and billing dispute resolution.

Phone SupportTechnical Support

Quick Stats

Age30 years
English LevelFluent
ID VerificationVerified
Portfolio
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