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Profile Description

I’m an aspiring Data Analyst with a strong foundation in Excel and hands-on experience supporting business operations, billing, and executive-level tasks. I specialize in using Excel tools like Power Query, Power Pivot, and data visualization to clean, transform, and analyze data—turning raw information into insights that support better business decisions. My background as a Virtual Assistant has given me real-world experience working with data in business settings, particularly in billing and operations. I’ve handled the creation of quotations, invoices, and client contracts, as well as follow-ups on outstanding payments—ensuring accuracy, organization, and timely execution. Beyond analytics, I bring strong operational support skills: • Billing support: quotations, invoicing, contracts, and collections follow-ups • Executive support: email and calendar management for CEO-level clients • Research and data gathering for business needs • Social media support and content creation using Canva • Productivity and AI tools: Claude, ChatGPT, Gemini, Perplexity, NotebookLM What I bring to the table: • Data cleaning and transformation using Excel (Power Query) • Data modeling and analysis using Power Pivot • Data visualization through charts and dashboards • Strong attention to detail and data accuracy • Ability to manage multiple tasks efficiently and independently I’m currently seeking an entry-level Data Analyst role where I can apply my analytical skills, continue learning, and contribute to data-driven teams. If you're looking for someone who understands both data and business operations—and can turn data into actionable insights—let’s connect.

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Profile Description

I am Nancy Njenga, a versatile Business Operations, Executive Support, E-commerce, and Digital Growth Specialist with over 6 years of experience supporting entrepreneurs, startups, and established businesses across different industries. I bring a strong combination of business understanding, organizational skills, digital expertise, and hands-on operational support. I help businesses stay organized, improve workflows, manage priorities, strengthen customer relationships, and keep important activities moving. I am proactive, dependable, detail-oriented, and comfortable taking ownership of responsibilities. I don't just wait for instructions; I understand objectives, identify what needs attention, take initiative, and follow through. I am also friendly, approachable, and easy to work with. I value teamwork, clear communication, collaboration, and building positive professional relationships. I work confidently both independently and as part of a team, adapting quickly to new systems, people, and business needs. What I Do Best Business & Executive Support: Administration, scheduling, email management, research, coordination, and daily operations. E-commerce Management: Shopify, Etsy, product listings, store operations, order management, and customer experience. Social Media & Digital Growth: Content creation, social media management, brand visibility, audience engagement, and marketing support. Customer & Client Relations: Communication, customer support, CRM management, lead follow-ups, and relationship building. Operations & Coordination: Workflow organization, documentation, reporting, task management, and process improvement. Tools & Technology Shopify | Etsy | HubSpot | Salesforce | Canva Pro | CapCut | Meta Business Suite | Google Workspace | Microsoft 365 | Slack | Trello | Notion | Asana | ClickUp | ChatGPT What You Can Expect From Me Ownership, accountability, and reliable follow-through. Clear, friendly, and professional communication. Strong organization and attention to detail. Initiative and practical problem-solving. Teamwork, collaboration, and a positive attitude. Adaptability and quick learning. Consistent commitment to quality and deadlines. My Work Approach I believe great working relationships are built on trust, communication, and accountability. Give me the objective, expectations, or SOP, and I will take ownership of the work, keep you informed, collaborate where needed, and follow through. I bring the skills to support your business, the initiative to keep things moving, and the commitment to make your work easier. Availability Available for full-time, long-term, and project-based opportunities. Flexible with time zones and comfortable supporting diverse teams and business environments.

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Profile Description

I am a reliable and hardworking person with several years of experience in office administration, customer service, and technical support. I have experience handling emails, organizing files, managing daily tasks, and assisting clients and team members. I am organized, pay attention to details, and can work independently or with a team. I am always willing to learn new skills and provide the support needed to keep daily operations running smoothly.

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Profile Description

I have practical experience supporting businesses with day-to-day bookkeeping and financial administration. My experience includes QuickBooks Online bookkeeping, transaction categorization, invoicing, Accounts Payable, accounts receivable, bank and credit card reconciliations, expense tracking, and financial record organization. I’m also familiar with inventory-related bookkeeping and working with client-specific systems and processes. SKILLS QuickBooks Online & Xero Accounts Payable & Accounts Receivable Bank & Credit Card Reconciliations Invoicing & Payment Tracking Transaction Categorization Expense Management Financial Reporting Excel & Google Workspace Attention to Detail & Organization I’m reliable, detail-oriented, organized, and committed to getting the numbers right. I adapt quickly to new tools and workflows, communicate clearly, and take pride in delivering accurate work on time. You focus on your business. I’ll take care of the books.

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Profile Description

I have over six years of experience in executive support, operations and client-facing work, and I know how much a founder’s time and energy depend on someone who anticipates needs before they become problems. That is the kind of support I provide. I manage executive calendars, build detailed itineraries that accounted for time zones and back-to-back commitments, and served as the primary contact for key stakeholders. Alongside this, I manage a high-volume inbox across email, chat and phone, resolving issues independently and handling sensitive information with discretion. I work across time zones with US-based teams, and my written communication is clear, polished and professional. I treat my work as a partnership, looking for ways to make things run better rather than just completing tasks, and I seek to bring my organization skills and initiative to a founder who needs a trusted operational partner.

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Profile Description

With several years of experience in customer service, virtual assistance, sales support, CRM management, and team leadership, I have developed strong communication, problem-solving, organizational, and multitasking skills. I am a goal-oriented and adaptable professional committed to delivering excellent customer experiences, supporting business operations, and contributing to company growth. I am eager to bring my experience, dedication, and willingness to learn to your organization.

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Profile Description

Results-driven Operations and Administrative Professional with extensive background in executive support, transaction management, customer service, and real estate operations. Highly skilled in managing complex calendars, client communications, bookkeeping, and digital workflow platforms. Known for a strong eye for detail, proactive problem-solving, and exceptional organizational capabilities developed through years of remote support for US-based clients and dynamic industries. Certified ENTJ-A strategic thinker committed to driving efficiency, streamlining processes, and delivering top-tier administrative excellence.

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Executive / Customer Support Assistant with 2+ years of experience supporting senior leaders in remote environments. Skilled in calendar and inbox management, travel coordination, and stakeholder communication, ensuring priorities stay organized and deadlines are consistently met.

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Profile Description

I am a customer support and administrative professional with over five years of experience in virtual customer support. I have also worked in property management at Knight Frank Kenya, where I gained experience in client communication, handling inquiries and supporting daily operations. I enjoy helping clients, solving problems, organising tasks and making sure work is completed accurately and on time. I am comfortable working remotely, communicating with different people and learning new systems. I consider myself reliable, organized, Proactive and detail oriented. I would love the opportunity to support clients by providing dependable customer service and administrative support.

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Profile Description

Experienced administrative and finance professional with 10 years of experience working with American clients. Skilled in administrative support, financial reporting, budgeting, forecasting, data management, and client relationship management. Highly organized, detail-oriented, adaptable, and committed to delivering accurate, efficient, and high-quality work while supporting business operations and team success.

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Profile Description

I'm an accounting professional with 7+ years of experience managing full-cycle Accounts Receivable, invoicing, collections, and bookkeeping. I also bring 4 years of remote experience as an Accounting Specialist with a US-based company, strengthening my expertise in working with international clients, maintaining accurate financial records, managing accounting processes, and meeting deadlines in a remote environment. I’m passionate about delivering accurate, organized, and reliable accounting support while continuously improving processes and contributing to the financial success of the organizations I work with. Professional Skills: • Bookkeeping/Accounting • Quickbooks (Online and Desktop) • Invoice Processing & PO Matching | ACH & Check Payment Processing • Accounts Receivable | Accounts Payable

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Profile Description

Experienced Executive Assistant and Operations professional with 6+ years supporting CEOs, founders, and senior leadership in remote, fast-paced environments. Skilled in calendar and inbox management, executive correspondence, meeting coordination, travel and event logistics, document and presentation preparation, vendor coordination, and confidential administrative support. Strong communicator with excellent organizational skills, attention to detail, and the ability to manage priorities across multiple time zones. Proficient in Google Workspace, Microsoft Office, Slack, Notion, and AI productivity tools.

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Profile Description

With 15 years of experience as a B2B Sales Veteran and a background in an Executive Assistant role, I offer a unique combination of high-velocity "closer" energy and a "systems thinker" mindset. I don’t just manage leads; I take extreme ownership of the entire pipeline to turn conversations into measurable business wins. Why I stand out as your next top-tier hire: Sales Architecture: I specialize in high-ticket appointment setting and B2B prospecting. At Agile Facility Solutions, I used [link hidden] and [link hidden] to build high-intent lead lists targeting C-level decision-makers, significantly increasing conversion rates. Operational Leadership: I have led and coached teams of up to 15 agents. At Sekanskin Canada, I managed a 12-agent team across Sales and Customer Service, ensuring seamless multi-channel operations. Technical Mastery: I maintain 100% CRM hygiene across Salesforce and HubSpot, and I am an expert in complex objection handling and technical product positioning. Proven Resilience: From executing 150+ dials per day to managing million-dollar account metrics, I thrive in high-expectation environments where goals are ambitious. I am a "jack of all trades" who can adapt to any high-stakes administrative or sales challenge. I am ready to bring my energy and expertise to help your team dominate the market

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Technical Operation Specialist with a strong background in software development and startup building. Experienced in automating workflows and improving operational efficiency, implementing AI-powered systems, optimizing CRMs, and building lean operational infrastructure for early-stage teams. Skilled in leveraging technology to drive growth, streamline processes and translating technical solutions into measurable business efficiency. Highly skilled Front End Developer with Five years of experience in creating visually appealing and user-friendly websites. Proficient in HTML, CSS, JavaScript, TypeScript, React and Python, with a strong understanding of modern web development technologies and frameworks. Committed to delivering high-quality code and exceptional user experiences. Excellent problem-solving and communication skills

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I'm an AI-Era Operations Specialist and Executive Assistant with a rare combination of high-touch EA support and hands-on automation expertise. I help startups and lean teams run smarter by handling everything from calendar and inbox management to building end-to-end workflows in [link hidden], Zapier, and the OpenAI API. My background includes executive operations, client coordination, and AI integration, sharpened through ALX Africa training and real-world builds, such as a 9-module real estate data intelligence pipeline that automates property monitoring, lead tracking, and reporting with zero manual input. I'm equally comfortable drafting a critical email for a founder at 8 am and architecting a multi-step automation before noon. What makes me different is that I don't just support operations, I improve them. I spot inefficiencies, design systems to eliminate them, and document everything so nothing depends on memory. Whether you need a reliable EA who keeps things running or someone to build automations that give your team hours back every week, I bring both. If you're building something and need someone who understands both the people and technical sides of operations, I'm the person for the role.

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Profile Description

Operations Manager with 14+ years of experience across management consulting and operational leadership, driving execution, building scalable systems, and leading distributed teams in fast-paced service environments. I specialise in bringing structure to growing organisations by developing SOPs, implementing accountability systems, and improving operational efficiency by 20–40%. I have led teams of 50+ staff across 5+ countries, managed 15+ international client accounts, and supported multi-country strategy and operations initiatives valued at $500K+. I am highly experienced in remote operations and cross-time-zone coordination, working with global teams across the US, UK, Europe, and Africa. I use project management, workflow, and communication platforms daily to ensure deadlines, deliverables, and client expectations are consistently met. I maintain a professional remote work environment and thrive in structured, results-driven settings that require strong communication, discretion, and reliability. I am seeking remote Operations Manager, Executive Operations, Virtual Assistance or Chief of Staff–type roles where I can take ownership of day-to-day execution, strengthen internal systems, and support leadership by ensuring teams deliver consistently and efficiently. I am available to work across multiple time zones and contribute immediately to organisations that value accountability, operational excellence, and proactive problem-solving.

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Profile Description

Reliable Executive Assistant & Virtual Assistant with 15+ years of administrative experience and 7+ years in real estate. I help business owners stay organized, manage operations, coordinate projects, and get more done. Proactive, detail-oriented, tech-savvy, and ready to make your workload lighter from day one.

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Profile Description

I am an Executive Virtual Assistant and Systems Automation Specialist with 3 years of experience partnering with CEOs and founders to build the operational backbone their business needs to scale without chaos. I don't just manage tasks I manage outcomes. From inbox and calendar management to systems automation and business operations, I combine the reliability of a trusted executive assistant with the strategic thinking of a business partner. My clients consistently reclaim 10+ hours every week, achieve 99% same day response rates and operate with complete clarity without touching their inbox once. What sets me apart is simple I don't wait to be told what to do. I anticipate needs, solve problems before they become crises and show up every single day as the trusted right hand my clients can rely on completely. I work best with CEOs, founders and executive leaders in Tech, SaaS, Consulting, E-Commerce and Nonprofit sectors across the world who are scaling fast and need a partner who thinks three steps ahead. "She doesn't just complete tasks she anticipates needs and offers solutions. She has become an essential part of my team." Sarah Johnson, Entrepreneur & Investor

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I provide strategic and operational support to Business leaders, executives, and remote teams where they reclaim their time and run operations so they can focus on the work that focuses on growth Here's how I do it: I take the coordination weight off your plate. That means managing high-volume inboxes of 100+ emails daily, keeping multi-time zone calendars running without conflicts, handling travel and logistics end-to-end, and making sure projects don't quietly fall behind while you're in back-to-back meetings. I also build the systems that make all of this sustainable with Notion dashboards, Zapier automations, and onboarding workflows so your team can actually follow without chasing you for answers. A few things I've delivered: 1. Cut operational errors by 60%–70% while leading logistics for annual competitions. 2. Built onboarding workflows that saved 6 hours per process and reduced back-and-forth follow-ups significantly. 3. Created operational dashboards and calendar systems that give executives back 8+ hours every week I work best with mission-driven organizations , nonprofits, donor-funded programs, and remote-first startups where the pace is high, the team is efficient and nothing can afford to slip. If you're ready to stop managing the chaos and start having someone manage it for you send me a message. I'd love to hear what you're building.

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Profile Description

Marketing professional with 4 years in digital marketing, advertising, social media, and lead generation.

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