Discover Full-Time Remote Professionals Worldwide

Profile Description

I'm a results-driven Team Lead with nearly 9 years in BPO, recognized for driving performance, coaching diverse teams, and delivering operational excellence. I empower agents to innovate, grow, and consistently exceed client expectations through a leadership style that blends adaptability with accountability. Beyond leadership, I bring strong expertise in real estate analysis—creating Broker Price Opinions, evaluating comparables, preparing Monthly Marketing Reports, and guiding clients in market activity assessments. My background also includes billing management—reviewing invoices, creating bills, and ensuring accurate approvals—strengthening both efficiency and client satisfaction. I further contribute value through data entry precision and live chat support experience, reinforcing accuracy, responsiveness, and customer-centric service across business processes. This unique blend of skills positions me as a versatile professional capable of bridging operations, client relations, and analytical functions to achieve sustainable results.

Top Skills

Profile Description

Results-driven B2B sales and customer service professional with 10+ years of cross-industry experience spanning outbound sales, lead generation, appointment setting, and operations management. Proven track record includes generating 20,000+ B2B leads solo at 7th Growth Marketing and booking 100+ site visits through high-volume cold calling at Prime Waters Properties. Spent six-plus years as Customer Service and Operations Manager at PathEx Logistics Services, building strong skills in client relationship management, team coordination, and process efficiency. Background also includes banking experience at Wema Bank, Access Bank, and Sterling Bank, alongside broadcast media and mass communication training. Currently focused on remote appointment-setting, SDR, and virtual assistant roles, bringing a disciplined, target-driven approach and strong verbal and written communication skills to every client interaction. Comfortable working across CRMs, outreach tools, and AI-assisted workflows, with a growing parallel focus in AI model training and annotation work.

Top Skills

Profile Description

Customer-focused professional with over three years of experience in customer service, client relationship management, and issue resolution. Proven ability to handle high-volume customer interactions across multiple channels including phone, email, and chat. Skilled in using CRM systems to document cases, track resolutions, and meet SLA and KPI targets. Self-motivated remote worker with strong digital literacy, proficiency in Google Workspace, and a commitment to delivering exceptional customer experiences. B2+ Advanced English level with excellent verbal and written communication skills.

Top Skills

Profile Description

Experienced Account Management professional with over 10 years of experience managing client relationships, driving business growth, and delivering end-to-end projects across advertising, events, hospitality, and technology industries. Proven ability to develop new business, retain key accounts, negotiate contracts, and lead cross-functional teams. Australian work experience combined with a Diploma of Leadership and Management brings strong communication, leadership, and stakeholder management skills. Portfolio: [link hidden]

Top Skills

Profile Description

Remote Operations & Support Specialist with 3+ years owning the full operational layer for CEOs and founders across the US, UAE, and Africa. Proven high-agency track record: cleared a 400+ email backlog to zero in two weeks, built the triage system that kept it there, and supported a team scale from 2 to 12 people managing onboarding, communications, and project tracking end-to-end. Expert in calendar and inbox management, travel coordination, SOP design, CRM systems, and workflow automation. Actively uses AI and LLM tools to deliver faster, sharper operational output. Fluent English communicator who operates one step ahead, anticipates needs before they arise, and gives founders back their time and energy to focus on growth.

Top Skills

Profile Description

Creative Video Content Producer and Graphic Designer with hands-on experience in video production, visual storytelling, graphic design, and digital content creation. Skilled at transforming concepts and scripts into engaging visual narratives through video editing, motion graphics, sound design, and AI-assisted creative workflows. Experienced with tools including Adobe Creative Suite, Canva, and emerging AI content-generation platforms, with a strong eye for composition, pacing, visual consistency, and storytelling. Adaptable, detail-oriented, and passionate about using modern creative technology to produce polished, engaging content for digital and YouTube audiences.

Top Skills

Profile Description

Results-driven Real Estate Virtual Assistant with experience supporting real estate operations, property management, lead management, CRM administration, transaction coordination, and client communication. Skilled in managing lead pipelines, coordinating vendors and appointments, maintaining accurate records, conducting market research, and streamlining administrative processes. Proactive, detail-oriented, and committed to keeping operations organized, improving efficiency, and delivering exceptional support that helps real estate professionals close more deals and grow their business.

Top Skills

Profile Description

I'm an executive operations assistant with four years of experience keeping small businesses and remote clients organised. At Seven Sunday I replaced WhatsApp-based coordination with one Notion workspace for goals, tasks, meeting notes and SOPs. I built a payroll and attendance tracking app to replace paper logs. I reconciled daily sales and M-Pesa and cash records, produced weekly financial reports and kept the business KRA eTIMS compliant. Before that, I was a dedicated virtual assistant to a coaching client, running their calendar, inbox, and session scheduling, and I managed Airbnb guest communication and cleaning and maintenance around the clock. I protect your time by managing your inbox, calendar, and travel. I build simple systems so your team stops chasing updates: task boards, SOP libraries, and tracking sheets in Notion, Zapier, n8n, ClickUp, Asana, and Google Workspace. I also deliver accurate, on-time reporting so you can see what is happening in your business

Top Skills

Profile Description

Virtual Assistant and business operations professional with experience supporting business owners, executives, and remote teams. Brings a background in customer service and team leadership dating back to [phone hidden], including telecommunications support, escalations, team coordination, administrative support, lead research, reporting, and operational follow-through. Known for organized execution, clear communication, and taking ownership of day-to-day responsibilities.

Top Skills

Profile Description

## Work Preferences & Professional Summary I have over 7 years of experience in customer service, sales, team leadership, training, and social media management. Throughout my career, I've developed strong communication, problem-solving, multitasking, and organizational skills. I'm comfortable working independently, managing daily tasks, handling customer concerns, and adapting to new tools and processes. I'm currently looking for a stable, long-term remote opportunity, preferably in virtual assistance, customer support, quality assurance, or administrative work. I value a healthy work environment, clear communication, teamwork, and opportunities to learn and grow. I'm reliable, flexible, and always willing to take on new responsibilities to help the business succeed.

Top Skills

Profile Description

Customer-focused and results-driven professional with approximately nine years of experience in furniture retail, sales, customer relationship management and client service. Experienced in managing customer enquiries, building lasting client relationships, preparing quotations and invoices, coordinating orders and deliveries, resolving customer complaints, and supporting sales targets. Possesses strong communication, problem-solving, organisational and interpersonal skills, with experience coordinating with different departments to ensure efficient service delivery and customer satisfaction. Brings additional supervisory exposure through a Sales Assistant Manager position, with an understanding of team support, operational responsibilities and maintaining high service standards. Adaptable, self-motivated and comfortable working independently. Confident in learning new digital platforms, communication tools and customer management systems. Seeking a remote opportunity where established customer service, sales, administration and relationship-building skills can contribute to business growth and an excellent customer experience.

Top Skills

Profile Description

A dynamic and results-oriented professional with 5+ years of experience in Admin support lead generation, sales, and high-touch customer support. The emphasis is still on turning every encounter into a chance to establish rapport and increase sales, handling challenging questions while closely monitoring the bottom line. My strategy is always based on offering smooth, compassionate service that inevitably results in a close, whether converting incoming interest into a confirmed reservation or qualifying a lead for insurance. In order to handle hectic remote workflows, I have mastered tools like google workspace,Asana ,Trello,Shopify, Gorgias, and Zendesk for support, as well as Zoho and Salesforce for lead management. From the initial interaction to the last confirmation, complete control over the customer journey is made possible by this adaptability. The objective is to constantly look for ways to upsell and maximize value while offering top-notch support.

Top Skills

Profile Description

Results-driven Sales and Virtual Assistance Professional with over 6 years of experience in B2B cold calling, outbound sales, lead generation, appointment setting, and customer relationship management. Skilled in engaging U.S. prospects and business owners, building rapport, identifying customer needs, handling objections, and converting leads into sales opportunities. Proficient in GoHighLevel, HubSpot, Salesforce, and other CRM platforms. Strong English communication, negotiation, and follow-up skills, with a proven commitment to meeting KPIs, achieving sales targets, and delivering excellent customer experiences.

Top Skills

Profile Description

Professional Summary Results-driven professional with extensive BPO experience in sales, customer retention, escalations, training, and team management. Experienced in leading teams, coaching performance, managing client relationships, analyzing business metrics, preparing client reports, and supporting program launches. Currently working as a freelance Virtual Assistant, with experience in administrative support, real estate research, CRM management, and AI-powered workflows using ChatGPT, Claude, and Lovable. Highly adaptable, organized, and focused on delivering measurable results, improving processes, and providing excellent client support. Work Preferences * Work Setup: Remote / Work from Home * Employment Type: Full-time, part-time, or long-term freelance opportunities * Preferred Roles: Virtual Assistant, Executive Assistant, Sales Representative, Sales Closer, Business Development Representative, Client Success Specialist, Account Manager, Operations Manager, and Team Lead * Core Strengths: Sales and negotiation, customer retention, team leadership, training and coaching, CRM management, lead generation, client relationship management, data analysis, and process improvement * Tools: Salesforce, ChatGPT, Claude, Lovable, Google Workspace, and Microsoft Office * Work Style: Proactive, results-oriented, organized, adaptable, and comfortable working independently or leading a team * Professional Goal: To contribute my BPO leadership and freelance VA experience to a growth-oriented organization while building long-term professional relationships and delivering measurable business results.

Top Skills

Profile Description

A Business Development and Sales Executive experienced in email campaigns, lead generation, and sales outreach, and content creation, looking to contribute to business growth through strategic and data-driven marketing initiatives. With a foundation in journalism and AI content development, I bring strong communication skills, analytical thinking, and a commitment to delivering engaging, high-quality content and excellent client support.

Top Skills

Profile Description

I’m Jaybriett Pogoy, a dedicated and detail-oriented executive assistant with 5 years of experience supporting C-level executives. Adept at managing complex schedules, coordinating high-level meetings, and facilitating communication across departments. Known for my exceptional organizational skills and ability to anticipate the needs of senior leadership, I thrive in fast-paced environments and maintain a proactive approach to problem-solving. Passionate about fostering strong relationships and contributing to team success, I am committed to supporting strategic initiatives and enhancing operational efficiency. With my background in accounting administration, administrative support, project management, customer service and sales, Hubspot CRM, GoHighLevel funnel builder, I am confident that I can contribute effectively to your team. I have hands-on experience managing day-to-day tasks, coordinating schedules, handling customer inquiries, and providing efficient administrative support. My strong organizational skills and attention to detail make me well-suited to assist with you to make your workload easier. By taking care of these time-consuming tasks, I help CEOs stay organized, improve client communication, and maximize productivity. Whether you need help with transaction coordination, social media marketing, or responding to client inquiries, I’ve got you covered! If you’re looking for a reliable Virtual Assistant to support your business, let’s connect! I’d love to discuss how I can help you work smarter, not harder. Feel free to reach out—I look forward to working with you!

Top Skills

Profile Description

Dedicated and reliable professional with experience in customer service, chat support, and virtual assistance. Skilled in clear communication, problem-solving, and delivering excellent customer experiences. Proficient in handling online chats, managing tasks efficiently, and creating engaging content through copywriting. Fluent in English and Swahili, with a strong commitment to professionalism, accuracy, and client satisfaction. Work Preferences Open to remote and flexible work opportunities in chat support, virtual assistance, and copywriting. Comfortable working independently or as part of a team, with a focus on meeting deadlines and maintaining high-quality results. Available for full-time or part-time roles, including evening and weekend shifts. Prefer roles that involve communication, customer interaction, and administrative support

Top Skills

Profile Description

Organized and discreet Executive Assistant, HR, and Operations professional with 13+ years of experience supporting CEOs, business owners, and management teams across hospitality, pharmaceutical, real estate, professional services, and customer operations. Experienced in executive support, HR administration, recruitment coordination, employee onboarding, workforce management, and day-to-day business operations. Trusted to manage sensitive information, coordinate people and processes, maintain accurate records, and keep business priorities on track. Built on a strong foundation in operations and team leadership, with hands-on experience managing a team of 24 employees, overseeing new hires, conducting interviews, coordinating training, managing escalations, monitoring KPIs, and driving employee performance and development. Combines people management with operational discipline, process improvement, and structured reporting to support business efficiency and service quality. Proficient in executive calendar and email management, recruitment support, employee records administration, onboarding, training coordination, performance management, project tracking, vendor management, invoicing, end-to-end accounting cycle support, CRM management, research, and analytics reporting. Also experienced in social media management and content support, including content calendars, scheduling, newsletters, and branded materials. Adept at working independently, handling multiple priorities, and supporting international teams across different time zones.

Top Skills

Profile Description

Hello, my name is Lynne, I am a highly qualified and experienced professional with a strong background in outbound cold calling, appointment setting, sales and marketing management, administration, virtual assistance, and business development across both B2B and B2C industries. With a strong focus on sales and business growth, I bring a comprehensive understanding of the sales cycle, persuasive communication skills, lead generation, relationship building, and customer engagement. I am confident in identifying opportunities, overcoming objections, nurturing leads, and converting prospects into customers. I am analytical, assertive, proactive, and results-driven, with a proven track record of exceeding sales targets and contributing to revenue growth. I am also highly organised, adaptable, and capable of managing multiple priorities while maintaining high standards of professionalism and efficiency. My experience also includes working with CRM systems, managing sales enquiries, coordinating appointments, handling administrative tasks, and supporting day-to-day business operations. I am highly computer literate, proficient in using digital tools and business software, and quick to learn new systems and technologies. My qualifications, certifications, and extensive practical experience position me as a valuable asset to any organisation looking to increase sales, strengthen customer relationships, improve operational efficiency, and achieve sustainable business growth.

Top Skills

Profile Description

Customer-focused professional with experience in customer service, client communication, CRM systems, and data analysis. Skilled at understanding customer needs, resolving enquiries, maintaining positive client relationships, and translating data into actionable insights that improve customer satisfaction. I bring strong written and verbal communication skills, attention to detail, a proactive approach to problem-solving, and the ability to learn new digital tools quickly. I am passionate about delivering excellent customer experiences, supporting customer success, and helping businesses build lasting client relationships. I am particularly interested in remote opportunities in customer success, customer support, email support, and client relationship management, where I can contribute to customer retention, user engagement, and business growth.

Top Skills