Real Estate Ops | Lead Manager | CRM| Admin SupportReal Estate Ops | Lead Manager | CRM| Admin Support

Key Achievements:

Managed daily real estate operations, ensuring efficient workflows and seamless team coordination. Managed seller and buyer lead pipelines, ensuring timely follow-ups and qualification. Maintained accurate CRM records, updated client information, and tracked lead activity. Scheduled appointments, property viewings, inspections, and meetings with clients and vendors. Coordinated communication between clients, agents, contractors, vendors, and service providers. Conducted market research and property research to support business and investment decisions. Assisted with transaction coordination by tracking deadlines and ensuring timely document collection. Prepared contracts, reports, presentations, and other real estate documentation. Coordinated property marketing activities, including listing updates and lead generation campaigns. Managed email inboxes, calendars, and administrative tasks for executives and sales teams. Built and maintained strong client relationships, increasing customer satisfaction and repeat business. Recruited, trained, and supervised team members to improve productivity and service delivery. Streamlined administrative processes and implemented efficient workflows to improve operational efficiency. Coordinated vendors, maintenance requests, and service appointments to ensure timely completion. Monitored project progress and followed up on outstanding tasks to ensure nothing fell through the cracks. Generated reports and maintained accurate records to support business operations and decision-making. Resolved client inquiries promptly while delivering professional, solution-focused customer service. Supported business development initiatives through lead generation, client outreach, and relationship management. Used CRM systems, Microsoft Office, Google Workspace, and productivity tools to manage daily operations. Worked independently in a fast-paced environment while managing multiple priorities and meeting deadlines.

Key Achievements:

Managed incoming buyer and seller inquiries, ensuring prompt follow-up and excellent customer service. Maintained and updated CRM records, ensuring accurate lead tracking, client information, and sales pipeline management. Coordinated property viewings, client appointments, and agent calendars to support daily operations. Assisted with preparing contracts, agreements, reports, presentations, and other real estate documentation. Conducted market and property research to support pricing, listings, and business development activities. Managed listing information across internal systems and online property platforms, ensuring data accuracy. Coordinated communication between clients, agents, lenders, attorneys, and other stakeholders throughout the sales process. Tracked transaction milestones and followed up on outstanding documents to support timely closings. Assisted with lead generation campaigns, database management, and client outreach initiatives. Prepared weekly sales reports and maintained organized records to support management decision-making. Managed administrative tasks including document filing, email correspondence, scheduling, and data entry. Supported marketing initiatives by coordinating property advertising, social media updates, and promotional materials. Monitored client inquiries and resolved issues promptly to ensure a positive customer experience. Maintained confidential client records and ensured compliance with company policies and documentation standards. Collaborated with cross-functional teams to improve workflow efficiency and support daily business operations.