Virtual assistant, customer support, B2C lead gen.Virtual assistant, customer support, B2C lead gen.
Irene
ID Verified$1,000
per month
($6/hour)
Profile Description
A dynamic and results-oriented professional with 5+ years of experience in Admin support lead generation, sales, and high-touch customer support. The emphasis is still on turning every encounter into a chance to establish rapport and increase sales, handling challenging questions while closely monitoring the bottom line. My strategy is always based on offering smooth, compassionate service that inevitably results in a close, whether converting incoming interest into a confirmed reservation or qu...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Virtual Assistance & Admin
Specialized Skills
Sales & Business Development
Real Estate Operations
Finance & Accounting
E-commerce & Marketplace
Data & Analytics
Customer Success
Work Experience
Admin and E commerce virtual assistant
Talentpop
Feb 2025 - Mar 2026
B2C lead generation.
Call Experts
Jun 2023 - Dec 2024
Job Responsibilities:
Maintained a perfect handle time with 11% conversions on life insurance leads.
Customer support/Inbound sales
CCI KENYA
Feb 2021 - Jun 2023
Job Responsibilities:
I maintained a 33% sales conversion on guest reservations.
Quick Stats
Certifications
Education
Bachelor's Degree
Jaramogi Oginga Odinga University.
2017 - 2022