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Results-driven sales, digital marketing, and account management professional with over 5 years of experience in inside sales, customer success, and digital advertising. Experienced in managing client relationships, optimizing Meta advertising campaigns, driving sales performance, and achieving business KPIs. Proficient in Salesforce and Meta Business Suite, with a proven track record of strong performance and recognition through leadership awards. Meta Certified Digital Marketing Associate with additional experience in team training, mentoring, and performance management.

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Results-driven Cold Caller and Appointment Setter with over 2 years and 7 months of experience specializing in B2B and B2C outbound sales, lead generation, and CRM management. Proven expertise in navigating gatekeepers, handling objections, and executing high-volume outbound campaigns using ViciDial, Zoho CRM, Freshdesk, and Genesys Cloud CX. Adept at data gathering, list scrubbing, QA call listening, process guidance, and end-of-shift reporting to ensure pipeline growth and data accuracy.

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Detail-oriented and proactive professional with experience in executive assistance, property acquisition research, administrative operations, and client communication. Skilled in researching potential investment properties across listing platforms, preparing pro formas and property analyses to support investment decisions, and maintaining organized task pipelines using ClickUp. Experienced in data management, scheduling, documentation, online research, and cross-functional coordination, with additional training in short-term rental operations. Proficient in Google Workspace and Microsoft Office, with a strong ability to manage multiple priorities, maintain accuracy and confidentiality, and support efficient business operations. A fast learner, reliable team player, and organized problem-solver committed to continuous improvement and delivering quality results.

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I have worn a lot of hats over the years — General VA, GHL Specialist, IT Support, Lead Gen, Customer Service, and Sales, and that is honestly what makes me valuable. I understand both the technical side and the business side. I have built funnels and automations inside GoHighLevel, dealt with frustrated customers without taking things personally, generated and qualified leads, and closed deals when needed. I’m comfortable figuring things out, whether it’s a tech issue, a messy backend, or a broken workflow. I like organizing systems so everything runs smoothly and no details get missed. What makes me a great hire is: I do not just do tasks, I take ownership. If something breaks, I fix it. If a process is messy, I clean it up. If leads are not converting, I look at why. I can adjust quickly when things change, and I genuinely care about doing the job right, not just getting it done. You would not have to chase me — I do not wait to be told every little thing. If something needs fixing, improving, or following up on, I handle it. I treat the business like it’s mine because that’s the level of ownership I believe in.

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Gladys is a highly experienced, multi-skilled, and premium Virtual Assistant with over two decades of professional expertise focused on operational excellence and digital execution. She specializes in providing reliable, hands-on support that scales businesses and streamlines executive functions. Her core expertise covers the full spectrum of essential VA duties: - Project Coordination & Account Management: Expert at orchestrating complex projects, ensuring strict organizational integrity, and managing client accounts to deliver a seamless, positive experience from start to finish. - Executive Assistance & Administrative Support: Providing high-level, proactive support, including expert calendar and email management, managing sensitive correspondence, and coordinating schedules across multiple time zones. - Digital Marketing & Content Creation: Skilled in Social Media Management, SEO Writing, Copywriting, and Graphic Design. She develops engaging content, manages campaigns, and creates visuals that effectively build brand awareness and drive audience engagement. - Customer Support & Technical Proficiency: Proven ability in customer service, chat support, and data analysis, with a background that includes managing mission-critical systems and providing high-level technical support. Gladys is an accountable, reliable professional who consistently takes initiative and implements efficient workflows. Her Bachelor’s Degree in Journalism, graduate-level studies in English, and Lean Six Sigma certification underscore her commitment to quality, clear communication, and process optimization in every task she undertakes.

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I am an e-commerce operations specialist with remote virtual assistant experience who prides herself with end-end experience running digital storefronts, managing supplier logistics and driving customer growth on Shopify hosted storefronts. As a candidate, my key advantage is hands on full-cycle business ownership. I don't just execute administrative tasks but I understand the financial compliance, digital marketing and stock control from the owner's perspective since I have hands on experience on it. I am a multi-skilled candidate skilled in multi-tasking, work flow automation and client satisfaction is my end goal. My diverse skills allow me to offer reliable, high-quality assistance tailored to the fast paced team environments without compromising the quality of the work I deliver.

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Highly analytical and results-driven B2B Sales Specialist and Customer Experience Professional with over five years of proven success in international sales development and relationship management. Expert in executing targeted, multi-channel cross-border outreach campaigns, managing high-value CRM pipelines, and handling complex client escalations.

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I am an Operations, Procurement, and Executive Support Specialist with over 8 years of cross-functional experience driving operational efficiency, administrative rigor, and supply chain integrity across fast-paced corporate, remote-first global, and international NGO environments. Holding a B.Sc. in Procurement & Supply Chain Management, I have spent my career streamlining high-volume workflows, from supporting $1.2M+ humanitarian project portfolios at Finn Church Aid to processing $80,000+ in monthly client billing with 100% accuracy for a US-based executive search firm. My background uniquely bridges strategic vendor procurement, $150,000+ physical asset management, and seamless C-suite executive support, making me a versatile operational partner capable of taking ownership of complex administrative challenges. Having spent 4 consecutive years providing remote global support to US-based C-suite partners, I am deeply adept at asynchronous collaboration, high-volume email triaging (150+ daily communications), and multi-calendar scheduling across EST, PST, GMT, and EAT time zones. My daily technical stack includes Microsoft Office 365, Google Workspace, QuickBooks Online, Asana, Trello, Slack, Microsoft Teams, Zoom, and enterprise ERP systems (SAP, Oracle, Sage). I operate from a fully equipped, professional home office featuring reliable high-speed fiber internet, power backup, dual-monitor setup, and a quiet working environment, ensuring uninterrupted business continuity and complete self-sufficiency. I am seeking full-time or long-term contract remote opportunities in Operations Management, Procurement & Supply Chain Support, Executive Virtual Assistance, or Project Coordination. Whether joining a fast-growing startup, an international consulting firm, an NGO, or supporting C-suite executives directly, I bring a proactive work ethic, strict financial accountability, and an unwavering commitment to operational excellence. I am available immediately and adaptable to global business hours.

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Organized and proactive Virtual Assistant with experience supporting executives, clients, and remote teams through administrative coordination, CRM management, client communication, lead generation, SEO, reporting, and follow-ups. Proficient in Google Workspace and Microsoft Office, with strong attention to detail, communication, and the ability to manage multiple priorities in fast-paced environments.

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I have experience in TikTok Shop management, e-commerce operations, administrative support, executive assistance, customer success, marketing, and finance. My experience includes supporting TikTok Shop and Shopify operations, product research, product listings, social media management, content creation, and promotional campaigns. I have also handled Meta Ads, lead generation, cold outreach, client communications, performance reporting, invoice auditing, inventory management, and Amazon FBA shipment coordination. I am proficient in tools such as Canva, CapCut, Google Workspace, Microsoft 365, GoHighLevel, HubSpot, ClickUp, [link hidden], and QuickBooks.

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Dedicate customer service and front office professional with experience in hospitality ,administrative support and client relations. skilled in managing customer inquiries ,scheduling reservations ,email communication ,data entry and problem solving while delivering exceptional service.

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A creative and detail-oriented Graphic Designer and Video Editor experienced in creating polished visual content for digital brands and social media. Skilled in Canva and Affinity for graphic design, CapCut for video editing, and professional AI-assisted workflows for content creation, ideation, enhancement, and production. Strong understanding of visual communication, brand consistency, and social media content, with a focus on producing high-quality, engaging work efficiently while maintaining creative and human-led quality control.

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Executive Virtual Assistant with 6+ years of operational support experience, specializing in proactive inbox triage, executive scheduling, project tracking, and high-level administrative coordination. Trusted to handle sensitive personal and business operations with complete discretion and precision. Proven expertise in email management, meeting logistics, insurance claim filing, task tracking, and cross-functional communication across fast-paced environments. Highly organized, detail-oriented, and adept at anticipating executive needs to optimize workflow and daily efficiency.

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I help guests with booking inquiries, cancellations, refunds, and general issues, while also supporting hosts with listing management and policies. I handle complaints, disputes, and escalations, ensuring a smooth and fair resolution for both guests and hosts. I communicate with customers via phone, email, and chat to offer timely and professional assistance. I guide customers through Airbnb’s policies, community standards, and safety regulations. I deliver friendly and personalized service to create a positive and memorable Airbnb experience.

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As Virtual Assistant, I help busy CEOs and entrepreneurs reclaim their time by streamlining operations, managing communication and organizing workflows. I thrive on turning chaos into structure so leaders can focus on what matters most growing their business and making an impact. Over the past 2 years, I’ve supported executives with calendar management, travel planning, document organization, and project coordination. I’m highly skilled with tools like Google Workspace, Notion and Trello, and I love implementing systems that boost productivity and efficiency. My approach is proactive, detail-oriented, and solutions-driven I don’t just complete tasks, I anticipate needs. Clients describe me as reliable, resourceful, and someone they can fully trust. Let’s connect If you’re a CEO, entrepreneur, or business leader looking for dedicated support, feel free to reach out.

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Results-driven Executive Virtual Assistant, Administrative Support, and Operations Professional with over five years of experience supporting executives, coordinating projects, managing business operations, and delivering exceptional customer and stakeholder experiences. Experienced in executive support, calendar and inbox management, travel coordination, CRM and database management, data entry, customer and sales support, lead follow-up, documentation, and process improvement. Proven track record of leading sales initiatives, coordinating international leadership programmes, managing stakeholder relationships, and supporting procurement and tender processes. Proficient in Google Workspace, Microsoft Office, Gmail, Zoom, Canva, Mailchimp, Meta Ads, Google Ads, and a variety of digital collaboration tools. Highly organized, detail-oriented, proactive, and committed to helping businesses streamline operations, strengthen client relationships, and achieve outstanding results in remote environments.

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I am an operations-driven Virtual Assistant with experience in client success, credit repair, business operations, compliance, documentation, project coordination, and policy development. I help businesses improve workflows, enhance client experiences, organize day-to-day operations, and develop processes that support efficient and sustainable growth. My professional experience spans U.S. financial services, Canadian digital marketing operations, and Philippine technology startup governance. I have worked closely with business owners, leadership teams, and clients to improve operational efficiency, manage projects, monitor performance, and ensure compliance with organizational standards. Beyond virtual assistance, I specialize in developing policies, documenting procedures, organizing business operations, and coordinating projects that help teams work more efficiently. I enjoy solving operational challenges, improving internal processes, and providing reliable support that enables businesses to grow with confidence. I bring strong analytical thinking, attention to detail, excellent communication skills, and a proactive mindset that allows me to work independently while supporting leadership teams effectively.

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Detail-oriented Virtual Assistant | CRM & Email Automation | Bookkeeping Support I help busy executives, entrepreneurs, and growing businesses streamline operations through expert virtual assistance, QuickBooks Online bookkeeping, GoHighLevel CRM management, and AI-powered workflow automation. With 2 years of remote experience supporting clients across finance, travel, and professional services, I deliver accurate work, clear communication, and dependable support that keeps businesses running efficiently. I quickly adapt to new systems, take ownership of my responsibilities, and proactively identify opportunities to improve workflows, reduce manual tasks, and enhance client experiences. What I bring to your team: GoHighLevel CRM management, contact organization, and pipeline maintenance Email campaigns, automated email sequences, lead nurturing, and workflow automation QuickBooks Online bookkeeping, transaction entry, invoicing, bank reconciliations, and financial record maintenance Executive inbox and calendar management across multiple time zones Invoice review, payment tracking, expense monitoring, and account reconciliation AI-powered workflow automation using GoHighLevel, ChatGPT, Claude, Canva and DeepSeek Professional document preparation, data entry, and database management Project and task coordination using ClickUp, Trello, and Asana Clear communication, proactive problem-solving, and strong attention to detail Reliable remote support aligned with US Eastern and Central business hours Tools I work with: GoHighLevel • QuickBooks Online • Google Workspace • Microsoft Office ChatGPT • Claude • DeepSeek ClickUp • Trello • Asana • Slack • Zoom I focus on helping businesses save time, improve efficiency, strengthen client relationships, and scale with reliable, proactive remote support. Let's connect and have a discovery call to discuss how I can help your team.

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I have over 2 years experience in HR at my previous company, InstaGo Ed-Travels. I was in leadership for 2 years and was involved in personnel management. I lead a team of HR Interns, usually around 5 to 7 members. I am passionate about HR and want to make a difference in my field. I am a dedicated and quick learner, eager to grow as an HR specialist.

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Provided executive-level administrative and operational support to licensed REALTORS®, brokers, investors, and real estate teams while ensuring efficient day-to-day business operations. Managed complex calendars, scheduled appointments, buyer consultations, listing presentations, property showings, inspections, appraisals, final walkthroughs, open houses, and closing appointments. Coordinated residential real estate transactions from contract to closing by preparing, reviewing, organizing, and tracking purchase agreements, disclosures, addendums, amendments, and other transaction documents. Maintained compliance with transaction deadlines and communicated regularly with buyers, sellers, lenders, escrow and title companies, attorneys, inspectors, contractors, vendors, and other parties involved in each transaction. Managed CRM systems by entering, updating, and maintaining client information, transaction records, lead pipelines, follow-up schedules, and electronic filing systems while ensuring data accuracy and confidentiality. Generated reports, spreadsheets, listing presentations, Comparative Market Analyses (CMAs), property research, and market data to support pricing strategies and business decisions. Supported listing management by creating and updating MLS listings, verifying property information, coordinating professional photography and videography, preparing marketing materials, and ensuring listing accuracy across multiple real estate platforms. Developed and managed digital marketing campaigns by creating engaging social media content, including graphics, reels, videos, captions, newsletters, email campaigns, brochures, flyers, and promotional materials to increase brand visibility and generate leads. Conducted high-volume outbound cold calls to homeowners, absentee owners, landlords, and property investors to identify motivated sellers and acquisition opportunities. Built rapport with prospects, handled objections professionally, gathered detailed property information, qualified leads based on motivation and timeline, and scheduled appointments for acquisition managers and real estate agents. Performed consistent lead nurturing through phone calls, text messages, emails, and CRM follow-up campaigns to maximize conversion rates and maintain a healthy sales pipeline. Collaborated with acquisition specialists, sales teams, and brokerage staff to ensure seamless lead handoffs and successful transaction outcomes. Managed incoming emails, phone calls, and client inquiries with professionalism, delivering exceptional customer service and maintaining strong client relationships. Demonstrated excellent organizational, communication, multitasking, problem-solving, and time management skills while working independently in fast-paced remote environments and consistently meeting performance goals and deadlines.

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