Client Success Manager | Credit Repair SpecialistClient Success Manager | Credit Repair Specialist
Jay
ID Verified$1,200
per month
($7/hour)
Profile Description
I am an operations-driven Virtual Assistant with experience in client success, credit repair, business operations, compliance, documentation, project coordination, and policy development. I help businesses improve workflows, enhance client experiences, organize day-to-day operations, and develop processes that support efficient and sustainable growth. My professional experience spans U.S. financial services, Canadian digital marketing operations, and Philippine technology startup governance. I ...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Design & Creative
Human Resources
Marketing & Growth
Virtual Assistance & Admin
Specialized Skills
Work Experience
Policy and Compliance Officer
DART - Two Way Digital Media
May 2026 - Present
Job Responsibilities:
- Established governance standards protecting consumers, merchants, riders, transport partners, hotels, and the organization. - Created documentation systems to improve policy accessibility and version control. - Supported onboarding requirements through structured compliance documentation. - Worked closely with operations and partnerships to align business processes with legal and regulatory requ...
Operations and Delivery Lead
Banoo Marketing
Jun 2025 - May 2026
Job Responsibilities:
- Managed operational performance for multiple SEO campaigns. - Tracked Key Performance Indicators (KPIs) across project teams. - Coordinated project execution to ensure client deadlines were consistently met. - Helped establish the agency's Canadian business loan initiative by supporting operational documentation and processes. - Improved communication between operations and delivery teams.
Client Success Manager
Credit Leverage X
Apr 2023 - May 2026
Job Responsibilities:
Helped improve a client's credit score by 113 points through strategic credit profile management. Helped improve more than 50 clients' credit profile through credit analysis and credit repair Assisted clients in successfully obtaining business financing, including approvals of a total of $750,000 Business Loans of 4 different clients. Guided clients in strengthening their creditworthiness by r...
Partnership Building Officer
Interfacing Development Interventions for Sustainability, Inc.
Jan 2024 - Jun 2025
Job Responsibilities:
- Organized more than 20 stakeholders' gathering and campaigns - Created a stakeholders' database for networks and partners - Formulated 50+ Activity Designs and Project Proposal - Helped in the approval of the Panigan Tamugan Watershed Ordinance in Davao City
Quick Stats
Education
Bachelor's Degree
St. Alexius College Inc.
2024 - 2026
Bachelor's Degree
University of the Philippines Manila School of Health Sciences
2012 - 2016