Client Success Manager | Credit Repair SpecialistClient Success Manager | Credit Repair Specialist

Key Achievements:

- Established governance standards protecting consumers, merchants, riders, transport partners, hotels, and the organization. - Created documentation systems to improve policy accessibility and version control. - Supported onboarding requirements through structured compliance documentation. - Worked closely with operations and partnerships to align business processes with legal and regulatory requirements. - Strengthened organizational risk management by identifying compliance gaps and recommending practical policy solutions.

Key Achievements:

- Managed operational performance for multiple SEO campaigns. - Tracked Key Performance Indicators (KPIs) across project teams. - Coordinated project execution to ensure client deadlines were consistently met. - Helped establish the agency's Canadian business loan initiative by supporting operational documentation and processes. - Improved communication between operations and delivery teams.

Key Achievements:

Helped improve a client's credit score by 113 points through strategic credit profile management. Helped improve more than 50 clients' credit profile through credit analysis and credit repair Assisted clients in successfully obtaining business financing, including approvals of a total of $750,000 Business Loans of 4 different clients. Guided clients in strengthening their creditworthiness by recommending practical actions tailored to their financial profile. Built long-term client trust through responsive communication and personalized support.

Key Achievements:

- Organized more than 20 stakeholders' gathering and campaigns - Created a stakeholders' database for networks and partners - Formulated 50+ Activity Designs and Project Proposal - Helped in the approval of the Panigan Tamugan Watershed Ordinance in Davao City