virtual assistantvirtual assistant
Susan
ID Verified950/mo
Nairobi, Kenya
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone
$950
per month
($5/hour)
Member since July 2026
Profile Description
Dedicate customer service and front office professional with experience in hospitality ,administrative support and client relations. skilled in managing customer inquiries ,scheduling reservations ,email communication ,data entry and problem solving while delivering exceptional service.
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Phone SupportAdvanced
IntercomAdvanced
Live Chat SupportIntermediate
Social Media SupportBeginner
Email SupportBeginner
ZendeskBeginner
Design & Creative
Finance & Accounting
XeroBeginner
Virtual Assistance & Admin
Calendar ManagementAdvanced
Email ManagementAdvanced
Document ManagementAdvanced
Data EntryAdvanced
Meeting CoordinationAdvanced
Travel PlanningIntermediate
Research & Information GatheringBeginner
Personal Assistant ServicesBeginner
CalendlyBeginner
Monday.comBeginner
Work Experience
front office associate
whispering plams
May 2026 - Present
Job Responsibilities:
at whispering palm, i am responsible for delivering exceptional front office services by managing guest check-ins , checkout , handling reservations ,responding to guest inquiries ,processing payments and maintaining accurate guest records
Quick Stats
Age25 years
GenderFemale
English LevelFluent
Other Languages
SwahiliFluent
JapaneseBasic
ID VerificationVerified
Certifications
front office operations
Education
Associate's Degree
utalii college
2021 - 2023