Gladys

Marketing & Social Media Manager, Virtual Assistant, Writer

Gladys

ID Verified
1750/mo
Metro Manila, Philippines
Looking for Full-time
8 hours/day
Availability: EU / Asia timezone

Profile Description

Gladys is a highly experienced, multi-skilled, and premium Virtual Assistant with over two decades of professional expertise focused on operational excellence and digital execution. She specializes in providing reliable, hands-on support that scales businesses and streamlines executive functions. Her core expertise covers the full spectrum of essential VA duties: - Project Coordination & Account Management: Expert at orchestrating complex projects, ensuring strict organizational integrity, and...

Top Skills

Account Management · 10 yearsActiveCampaign · 10 yearsAdobe Photoshop · 10 yearsAmazon FBA · 10 yearsB2B Sales · 10 years

Skills & Expertise

AI & Automation

ZapierExpert
Workflow AutomationExpert

Content & Writing

Blog WritingExpert
CopywritingExpert
Creative WritingExpert
Email CopywritingExpert
Product DescriptionsExpert
SEO Content WritingExpert
Technical WritingExpert
ScriptwritingExpert

Customer Success

Live Chat SupportExpert
Phone SupportExpert
Social Media SupportExpert
Ticket ManagementExpert
Email SupportExpert
Video SupportExpert
Technical SupportExpert
ZendeskExpert

Sales & Business Development

B2B SalesExpert
Lead GenerationExpert
Cold Email OutreachExpert
Account ManagementExpert
Proposal WritingExpert
SalesforceExpert
Cold CallingExpert
Sales Funnel ManagementExpert

Marketing & Growth

SEO (Technical & Content)Expert
Meta Ads (Facebook/Instagram)Expert
Content MarketingExpert
Product HuntExpert
Content StrategyExpert
HubSpotExpert
Facebook Business ManagerExpert
KlaviyoExpert

Finance & Accounting

Budget ManagementExpert

E-commerce & Marketplace

ShopifyExpert
Amazon FBAExpert
Product Listing OptimizationExpert
Order ProcessingExpert
Product PhotographyExpert
Inventory ManagementExpert
Marketplace SEOExpert
GorgiasExpert

Design & Creative

Adobe PhotoshopExpert
CanvaExpert
User ResearchExpert
FramerExpert
Social Media GraphicsExpert
Brand Identity DesignExpert
Video EditingExpert
Loom/Screen RecordingExpert

Work Experience

Multi-Skilled and Premium Virtual Assistant

Numerous International and Local Clients

Jun 2004 - Present

Key Achievements:

Gladys is a highly experienced, multi-skilled, and premium Virtual Assistant with over two decades of professional expertise dedicated to operational excellence and digital execution. She provides reliable, hands-on support by excelling in two core areas: Project Coordination and Executive Assistance, where she orchestrates complex projects, manages client accounts, and provides proactive high-level support including expert calendar and email management. Simultaneously, she drives digital growth through Digital Marketing and Content Creation, leveraging skills in Social Media Management, SEO Writing, Copywriting, and Graphic Design to create engaging campaigns that build brand awareness. Her background is further strengthened by proven Customer Service and Technical Proficiency, making her an accountable professional who consistently takes initiative to implement efficient, profitable workflows.

CopywritingWorkflow AutomationProduct DescriptionsScriptwritingWordPressPhone SupportEmail SupportJasper AIZapierBlog WritingCopy.aiCreative WritingEmail CopywritingTechnical WritingSEO Content WritingUX WritingLanding Page CopyWebflowLive Chat SupportTicket ManagementTechnical SupportVideo SupportSocial Media SupportHelp ScoutIntercomB2B SalesLead GenerationProposal WritingAccount ManagementZendeskCold Email OutreachSalesforceCold CallingSales Funnel ManagementSEO (Technical & Content)Content MarketingHubSpotContent StrategySales PresentationsNegotiationMeta Ads (Facebook/Instagram)Product HuntFacebook Business ManagerSemrush/AhrefsHootsuite/BufferMailchimpActiveCampaignConvertKitBudget ManagementAmazon FBAeBayGorgiasShopifyFacebook MarketplaceMarketplace SEOVideo EditingSocial Media GraphicsAdobe IllustratorCanvaFramerCapCutLogo DesignBrand Identity DesignLoom/Screen RecordingUser ResearchAdobe PhotoshopInventory ManagementProduct Listing OptimizationProduct PhotographyOrder Processing

Quick Stats

Age41 years
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified
Portfolio
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Video Intro
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Certifications

Lean Six Sigma White Belt for Service Certified

Education

Master's Degree

University of the Philippines-Diliman

2006 - 2007

Bachelor's Degree

University of Santo Tomas

2001 - 2005