Thobisile

E-commerce operations, Virtual assistand

Thobisile

ID Verified
1,000/mo
Durban, South Africa
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

I am an e-commerce operations specialist with remote virtual assistant experience who prides herself with end-end experience running digital storefronts, managing supplier logistics and driving customer growth on Shopify hosted storefronts. As a candidate, my key advantage is hands on full-cycle business ownership. I don't just execute administrative tasks but I understand the financial compliance, digital marketing and stock control from the owner's perspective since I have hands on experience ...

Top Skills

Live Chat Support · 8 yearsTicket Management · 7 yearsInventory Management · 6 yearsMeta Ads (Facebook/Instagram) · 6 yearsOrder Processing · 6 years

Skills & Expertise

E-commerce & Marketplace

Product Listing OptimizationExpert
Order ProcessingExpert
Inventory ManagementExpert
ShopifyExpert
Order FulfillmentExpert

Design & Creative

CanvaExpert

Virtual Assistance & Admin

Email ManagementAdvanced
Monday.comAdvanced
Meeting CoordinationAdvanced

Sales & Business Development

Sales PresentationsIntermediate

Marketing & Growth

Meta Ads (Facebook/Instagram)Expert
Email MarketingExpert
Instagram GrowthAdvanced
KlaviyoAdvanced
MailchimpIntermediate

Customer Success

Live Chat SupportExpert
Ticket ManagementExpert
Email SupportIntermediate

Content & Writing

SEO Content WritingIntermediate
Landing Page CopyIntermediate

Work Experience

E-commerce Manager

Seductress Clothing/ Shaw basics

Jan 2018 - Jan 2024

Key Achievements:

Managed end to end e-commerce operations Managed order fulfillment and order processing as well as inventory Managed Meta ads and social media handling Website design and email marketing

ShopifyInventory ManagementEmail ManagementProduct Listing OptimizationOrder FulfillmentMeta Ads (Facebook/Instagram)Order ProcessingCanvaInstagram GrowthEmail MarketingEmail SupportLanding Page CopyTicket ManagementSEO Content WritingLive Chat SupportMailchimp

Remote Administrative Personel

Contsruct9 LTD

Jan 2017 - Jan 2021

Key Achievements:

Facilitated remote operations and project coordination Streamlined daily administrative workflows Upheld data confidentiality while contacted suppliers with negotiations

Monday.comMeeting CoordinationTicket Management

Quick Stats

Age32 years
English LevelFluent
ID VerificationVerified