Executive Assistant

AJ

2,000/mo
PASIG CITY, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Executive Virtual Assistant with 6+ years of operational support experience, specializing in proactive inbox triage, executive scheduling, project tracking, and high-level administrative coordination. Trusted to handle sensitive personal and business operations with complete discretion and precision. Proven expertise in email management, meeting logistics, insurance claim filing, task tracking, and cross-functional communication across fast-paced environments. Highly organized, detail-oriented, ...

Top Skills

Canva · 6 yearsContract Review · 6 yearsData Entry · 6 yearsEmail Support · 6 yearsGoogle Sheets (Advanced) · 6 years

Skills & Expertise

Customer Success

Email SupportExpert
Phone SupportAdvanced
ZendeskIntermediate
Ticket ManagementIntermediate
Lead ManagementIntermediate
Technical SupportBeginner

Data & Analytics

Google Sheets (Advanced)Expert
Excel (Advanced)Advanced
LookerIntermediate
Data VisualizationIntermediate
Power BIBeginner

Design & Creative

CanvaExpert
CapCutAdvanced
Presentation DesignAdvanced
Adobe PhotoshopBeginner
Social Media GraphicsBeginner

Finance & Accounting

Financial ReportingIntermediate
Financial AnalysisIntermediate
AML/KYCIntermediate
Risk ManagementBeginner

Human Resources

Candidate SourcingIntermediate
SOP WritingIntermediate
TimekeepingIntermediate
Policy WritingBeginner

Marketing & Growth

Content StrategyBeginner

Sales & Business Development

SalesforceIntermediate

Specialized Skills

Contract ReviewExpert
Terms & ConditionsExpert
OnboardingIntermediate
Performance ManagementIntermediate
Coaching & MentoringIntermediate

Virtual Assistance & Admin

Data EntryExpert
Calendar ManagementAdvanced
Email ManagementAdvanced
Document ManagementAdvanced
Meeting CoordinationAdvanced
CalendlyAdvanced
Research & Information GatheringAdvanced
Travel PlanningIntermediate
Executive Assistant ServicesBeginner
AsanaBeginner
Monday.comBeginner
AirtableBeginner
NotionBeginner

Work Experience

Executive Assistant

Oraz Philippines

Jun 2026 - Present

Key Achievements:

Serve as the strategic operational anchor and central communications filter, driving executive productivity by taking full ownership of high-volume inbox triage, calendar architecture with protected focus blocks, multi-card financial expense reconciliation, complex event/travel logistics, and ongoing vendor and personal operations.

Email SupportExcel (Advanced)Phone SupportGoogle Sheets (Advanced)Data VisualizationTicket ManagementCapCutFinancial AnalysisFinancial ReportingRisk ManagementPresentation DesignTimekeepingDocument ManagementTravel PlanningExecutive Assistant ServicesCalendlyData EntryEmail ManagementMeeting CoordinationResearch & Information GatheringMonday.comAsanaNotion

Quality Supervisor

LizzarBear Tasking Inc. (TaskUs)

Sep 2024 - Dec 2025

Key Achievements:

Supported leadership across five key fintech lines of business—including Chargebacks & Disputes, Customer Service, KYC, Risk Transaction Monitoring, and Sanctions Screening—by managing quality operations, audits, and structured performance tracking for highly sensitive financial data. Prepared comprehensive weekly and monthly reports for executive business reviews, coordinated multi-stakeholder calibrations, and proactively identified workflow gaps to drive process improvements. Successfully balanced competing priorities in a fast-paced, high-volume environment while maintaining strict documentation and actionable reporting to empower data-driven leadership decisions.

Power BIData VisualizationTechnical SupportEmail SupportLead ManagementGoogle Sheets (Advanced)LookerTicket ManagementCanvaFinancial AnalysisFinancial ReportingPresentation DesignRisk ManagementTimekeepingAML/KYCPolicy WritingCandidate SourcingSOP WritingContract ReviewPerformance ManagementEmail ManagementOnboardingSalesforceCoaching & MentoringDocument ManagementCalendar ManagementData EntryCalendlyResearch & Information GatheringAirtableMeeting Coordination

Quality Analysr

LizzarBear Tasking Inc. (TaskUs)

Apr 2023 - Sep 2024

Key Achievements:

Conducted detailed daily audits of 15 to 20 fintech chargeback and dispute cases across Visa, Mastercard, and Discover, investigating complex transactions to deliver actionable insights to leadership. Generated target performance reports and summaries to guide operational decision-making while collaborating closely with supervisors and stakeholders to elevate overall compliance and quality metrics.

Email SupportZendeskAML/KYCSalesforceSOP WritingPolicy WritingCandidate SourcingFinancial AnalysisPerformance ManagementEmail ManagementData EntryCalendlyAirtableResearch & Information GatheringMeeting CoordinationDocument ManagementRisk ManagementPresentation DesignTicket ManagementLookerGoogle Sheets (Advanced)Data VisualizationFinancial Reporting

Quick Stats

Age29 years
English LevelConversational
ID VerificationNot verified

Certifications

Lean Six Sigma: White Belt

Education

Associate's Degree

Norther Iloilo Polytechnic State College

2014 - 2016