E-Commerce Customer Support & Operation ManagerE-Commerce Customer Support & Operation Manager
Rubie
ID Verified$900
per month
($5/hour)
Profile Description
I am a detail-oriented and reliable Virtual Assistant with solid experience in customer support, email and inbox management, data entry, and backend administrative operations. I am highly skilled at managing daily administrative tasks, organizing schedules and information, and handling high volumes of communication while maintaining accuracy and professionalism. I thrive in fast-paced environments where prioritization and attention to detail are essential, and I take pride in keeping workflows o...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Virtual Assistance & Admin
Customer Success
E-commerce & Marketplace
Data & Analytics
Sales & Business Development
AI & Automation
Content & Writing
Finance & Accounting
Real Estate Operations
Marketing & Growth
Work Experience
Customer Support and Operations Manager
Shopify Store
Jul 2025 - Present
Job Responsibilities:
I provided customer support by handling inquiries, resolving issues promptly, and maintaining clear, professional communication. I ensured accurate records, timely follow-ups, and high customer satisfaction in a fast-paced environment.
Sales Executive | Customer Support
Nexus Auto Transport
Oct 2023 - Jun 2025
Job Responsibilities:
I handled sales inquiries and customer support for auto transport services by assisting clients with quotes, bookings, and shipment updates. I maintained clear communication, followed up on leads, resolved issues promptly, and supported smooth vehicle transport from booking to delivery.
Real Estate Agent
Freelance Real Estate Agent
Jun 2022 - Sep 2023
Job Responsibilities:
I managed client inquiries, scheduled property viewings, and coordinated transactions while supporting marketing efforts through lead follow-ups and property promotions. I maintained clear communication, accurate records, and strong client relationships to ensure smooth and successful real estate transactions.
Customer Service and Marketing
Johnny Air Cargo and Delivery Services Inc
Mar 2020 - May 2022
Job Responsibilities:
I managed customer inquiries, shipment coordination, and lead follow-ups while supporting marketing efforts for logistics services. I ensured clear communication, timely issue resolution, accurate records, and high customer satisfaction in a fast-paced environment.