Virtual AssistantVirtual Assistant
Nina
ID Verified1,000/mo
Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$1,000
per month
($6/hour)
Member since November 2025
Profile Description
Results-driven professional with over 15 years of experience in banking, customer service, team leadership, and virtual operations management. Skilled in overseeing daily operations, managing teams, and maintaining client satisfaction through strong communication and problem-solving skills. Experienced in both corporate and virtual environments, with a proven ability to streamline workflows, improve processes, and ensure operational efficiency. Highly proficient in CRM systems, Google Suite, Ai...
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Live Chat SupportExpert
Phone SupportExpert
Social Media SupportExpert
Ticket ManagementExpert
Email SupportExpert
Video SupportExpert
Technical SupportExpert
Finance & Accounting
Financial ReportingExpert
Financial AnalysisExpert
Payroll ProcessingExpert
Budget ManagementExpert
AML/KYCExpert
Risk ManagementExpert
Sales & Business Development
Cold CallingExpert
Lead GenerationExpert
Cold Email OutreachExpert
Proposal WritingExpert
NegotiationExpert
Account ManagementExpert
Marketing & Growth
ChatGPT for MarketingIntermediate
Google AdsIntermediate
Email MarketingIntermediate
Facebook Business ManagerIntermediate
Design & Creative
CanvaIntermediate
Adobe IllustratorIntermediate
Human Resources
Virtual Assistance & Admin
Calendar ManagementAdvanced
Data EntryAdvanced
Executive Assistant ServicesAdvanced
CalendlyAdvanced
Personal Assistant ServicesAdvanced
Meeting CoordinationAdvanced
Document ManagementAdvanced
Email ManagementAdvanced
AsanaAdvanced
NotionAdvanced
TrelloAdvanced
AirtableAdvanced
Monday.comAdvanced
Research & Information GatheringBeginner
Specialized Skills
OnboardingAdvanced
Employee RelationsAdvanced
Compensation & BenefitsAdvanced
Performance ManagementAdvanced
Online Course CreationAdvanced
Real Estate Operations
MLS ManagementAdvanced
Real Estate ListingAdvanced
AirbnbAdvanced
VrboAdvanced
Review & Reputation ManagementAdvanced
Follow Up BossAdvanced
Zillow Premier AgentAdvanced
Work Experience
Team Leader
BNB Vacation Rentals
Aug 2024 - Apr 2025
Live Chat SupportTicket ManagementTechnical SupportPayroll ProcessingPhone SupportEmail SupportFinancial ReportingAccounts Payable/ReceivableSocial Media SupportVideo Support
Team Leader
JP Morgan Chase
Oct 2009 - Apr 2024
Live Chat SupportTicket ManagementTechnical SupportPayroll ProcessingAML/KYCLead GenerationNegotiationAdobe InDesignAdobe PhotoshopCanva
Quick Stats
Age44 years
GenderFemale
English LevelFluent
ID VerificationVerified