Technical Support SpecialistTechnical Support Specialist
Maria
ID Verified900/mo
Hermosa, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$900
per month
($5/hour)
Member since May 2026
Profile Description
Experienced customer service and technical support professional with nearly 9 years of experience in the BPO industry, specializing in smart home security systems, IP cameras, billing support, and customer assistance. Skilled in troubleshooting technical issues, handling customer inquiries, and providing effective solutions while maintaining professionalism and customer satisfaction. Knowledgeable in HIPAA compliance and experienced in handling sensitive customer information with confidentiality...
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Sales & Business Development
Zoho CRMBeginner
B2B SalesBeginner
Lead GenerationBeginner
Cold CallingBeginner
Cold Email OutreachBeginner
Sales Funnel ManagementBeginner
Account ManagementBeginner
Sales PresentationsBeginner
SalesforceBeginner
Customer Success
Technical SupportBeginner
Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner
Video SupportBeginner
Social Media SupportBeginner
Ticket ManagementBeginner
Lead ManagementBeginner
ZendeskBeginner
IntercomBeginner
FreshdeskBeginner
Help ScoutBeginner
CrispBeginner
Customer.ioBeginner
LiveChatBeginner
Data & Analytics
Google Sheets (Advanced)Beginner
Excel (Advanced)Beginner
TableauBeginner
Power BIBeginner
Data VisualizationBeginner
Statistical AnalysisBeginner
Data MiningBeginner
AI & Automation
GitHub CopilotBeginner
Workflow AutomationBeginner
OpenAI APIBeginner
AWS BedrockBeginner
Multi-modal AIBeginner
Content & Writing
Technical WritingBeginner
Email CopywritingBeginner
Design & Creative
E-commerce & Marketplace
ShopifyBeginner
Amazon FBABeginner
eBayBeginner
Shopify PlusBeginner
TikTok ShopBeginner
Facebook MarketplaceBeginner
Amazon Seller CentralBeginner
Product Listing OptimizationBeginner
Inventory ManagementBeginner
Order ProcessingBeginner
Order FulfillmentBeginner
Finance & Accounting
Financial ReportingBeginner
Human Resources
Technical RecruitingBeginner
Marketing & Growth
TikTok AdsBeginner
LinkedIn AdsBeginner
Google AdsBeginner
Content MarketingBeginner
ChatGPT for MarketingBeginner
TikTok GrowthBeginner
HubSpotBeginner
Real Estate Operations
AirbnbBeginner
Software Development
Specialized Skills
Contract ReviewBeginner
Legal ResearchBeginner
Paralegal ServicesBeginner
OnboardingBeginner
Performance ManagementBeginner
Employee RelationsBeginner
Compensation & BenefitsBeginner
Technical TrainingBeginner
Telehealth SupportBeginner
Mental Health SupportBeginner
Virtual Assistance & Admin
Email ManagementBeginner
Calendar ManagementBeginner
Document ManagementBeginner
Data EntryBeginner
CalendlyBeginner
Work Experience
Techinical Support Specialist
Task Us
Sep 2022 - May 2026
Zoho CRMGoogle Sheets (Advanced)B2B SalesTechnical SupportEmail CopywritingEmail SupportLive Chat SupportTechnical WritingVideo SupportPhone Support
Quick Stats
Age40 years
GenderFemale
English LevelFluent
Other Languages
Tagalog/FilipinoBasic
ID VerificationVerified
Certifications
Practical Nursing
Education
Bachelor's Degree
Nursing
2003 - 2007