Virtual Assistant, CSR and Appointment SetterVirtual Assistant, CSR and Appointment Setter
Joy
ID Verified$1,400
per month
($8/hour)
Profile Description
Good day. My name is Joy. I have been working as a Customer Service Representative and Virtual Assistant for almost seven years. During my career, I have gained experience in different industries that helped me develop strong communication, leadership, and organizational skills. I started my career as a Customer Service Representative in a BPO company handling a financial account, where I assisted customers with their concerns and provided accurate solutions. I also handled travel and healthcar...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Content & Writing
Customer Success
Data & Analytics
Design & Creative
E-commerce & Marketplace
Finance & Accounting
Human Resources
Marketing & Growth
Real Estate Operations
Sales & Business Development
Software Development
Specialized Skills
Virtual Assistance & Admin
Work Experience
Medical Virtual Assistant
Home OxygenLLC
May 2022 - Present
Job Responsibilities:
I learned to be all around
Executive Assistant
Hard Hat Housing
Sep 2025 - Mar 2026
Job Responsibilities:
Have Certificates for the pass assestment and training/ Self Train
Appointment Setter
Dealer Synergy
Jan 2024 - Oct 2025
Job Responsibilities:
Consistent Most Sold and Appointment set for 7 months.
Supervisor, customer service
Teleperformance
Feb 2022 - Feb 2024
Job Responsibilities:
Consistent Top Team. Coaching and monitoring. Training for Manager
Customer Service Representative
Concentrix
Feb 2022 - Aug 2022
Job Responsibilities:
Calls and Email Support
Supervisor, Trainer and CSR
Ubiquity
May 2019 - Feb 2022
Job Responsibilities:
Promoted as Trainer and Supervisor
Quick Stats
Education
Bachelor's Degree
West Negros University
2020 - 2022
High-school
La Granja national High School
2011 - 2015