IT support specialistIT support specialist
Davis
ID Verified$1,200
per month
($7/hour)
Profile Description
Detail-oriented professional with 7+ years of experience managing structured workflows and following documented processes with precision. Proven track record of learning new platforms quickly, maintaining accuracy in repeatable tasks, and delivering consistent results independently.
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
Design & Creative
E-commerce & Marketplace
Virtual Assistance & Admin
AI & Automation
Specialized Skills
Software Development
Sales & Business Development
Marketing & Growth
Content & Writing
Work Experience
IT Support Engineer |
Spescoms Business Systems
Mar 2023 - Present
Job Responsibilities:
Oversee preventive maintenance for national IT and surveillance systems across multiple corporate client sites, ensuring consistent system uptime. Resolve high-volume support tickets with a 95% first-contact resolution rate covering network faults, AV systems, access control, and hardware failures. Administer Microsoft Entra ID — managing user permissions, security groups, conditional access polic...