Ezekiel

Digital Systems and Operations Specialist

Ezekiel

ID Verified
700/mo
Nairobi, Kenya
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

WordPress and Digital Operations professional with experience supporting digital platforms, managing information, troubleshooting system issues, and improving business processes. Skilled in website administration, content updates, data accuracy, technical support, and digital workflow management. Knowledge of WordPress, Elementor, website maintenance, system testing, and process automation. Strong organisational, communication, and problem-solving skills, with the ability to work independently, ...

Top Skills

WordPress · 4 yearsAirbnb · 3 yearsAirtable · 3 yearsAngular · 3 yearsCalendar Management · 3 years

Skills & Expertise

AI & Automation

ZapierAdvanced
Power AutomateIntermediate
API IntegrationIntermediate
n8nIntermediate
GitHub CopilotIntermediate
DALL-EIntermediate
MidjourneyIntermediate
Claude/Anthropic APIIntermediate

Data & Analytics

Excel (Advanced)Advanced
Python (Pandas/NumPy)Advanced
SQLAdvanced
Power BIAdvanced
TableauAdvanced
Data VisualizationIntermediate

Design & Creative

Adobe PhotoshopIntermediate
CanvaIntermediate
FigmaIntermediate
PrototypingIntermediate

E-commerce & Marketplace

WordPressAdvanced
ShopifyAdvanced
WooCommerceAdvanced
Order ProcessingAdvanced
Product Listing OptimizationAdvanced
Order FulfillmentAdvanced
Inventory ManagementAdvanced

Marketing & Growth

SEO (Technical & Content)Intermediate
ChatGPT for MarketingIntermediate
Email MarketingIntermediate

Real Estate Operations

AirbnbAdvanced
VrboAdvanced
Real Estate ListingAdvanced

Sales & Business Development

Cold CallingBeginner
Proposal WritingBeginner

Software Development

JavaScript (ES6+)Advanced
TypeScriptAdvanced
ReactAdvanced
AngularAdvanced
HTML5/CSS3Advanced
Material-UI/Chakra UIAdvanced
WordPress DeveloperAdvanced
Node.jsAdvanced
MongoDBAdvanced
MySQLAdvanced
SupabaseAdvanced
PostgreSQLAdvanced
Google Cloud PlatformAdvanced
WixAdvanced
WebflowAdvanced
Python (Django/FastAPI)Intermediate
PHP (Laravel)Intermediate
React NativeIntermediate

Specialized Skills

Terms & ConditionsAdvanced
Intellectual PropertyAdvanced
Technical TrainingAdvanced
Medical BillingAdvanced
Telehealth SupportIntermediate

Virtual Assistance & Admin

Calendar ManagementAdvanced
Data EntryAdvanced
Email ManagementAdvanced
CalendlyAdvanced
Document ManagementAdvanced
Executive Assistant ServicesAdvanced
JiraAdvanced
AirtableAdvanced

Work Experience

Digital Systems and Operations Intern

United Nations Housing and Settlement Program(UNHSP)

Jan 2026 - Aug 2026

Key Achievements:

• Supported daily digital operations and helped users resolve routine system and platform issues. • Updated and reviewed digital records to maintain accurate information and reliable reporting. • Identified technical issues, documented findings, and coordinated with relevant teams for resolution. • Maintained organised digital documentation and supported efficient information management. • Reviewed recurring workflow problems and supported improvements to daily operations.

Power BISQLPower AutomateGitHub CopilotCanvaFigmaPrototypingOrder ProcessingInventory ManagementWooCommerceOrder FulfillmentShopifyProduct Listing OptimizationWordPressSEO (Technical & Content)AirbnbVrboReal Estate ListingTypeScriptReactProposal WritingWordPress DeveloperMaterial-UI/Chakra UIMySQLMongoDBSupabaseReact NativeTerms & ConditionsIntellectual PropertyTechnical TrainingEmail ManagementData EntryDocument ManagementCalendlyJira

Digital Operations and Platform Support Officer

Bonto Africa

Mar 2024 - Mar 2025

Key Achievements:

• Supported digital platforms, user onboarding, account updates, and routine operational tasks. • Reviewed electronic records for accuracy and corrected inconsistencies through established procedures. • Assisted with system testing and troubleshooting to identify platform issues and support reliable operations. • Documented technical issues and coordinated with relevant team members to resolve operational challenges. • Supported process improvements and maintained confidential business information.

SQLClaude/Anthropic APIPython (Pandas/NumPy)Power AutomateExcel (Advanced)Power BIn8nMidjourneyData VisualizationTableauCanvaWooCommerceWordPressEmail MarketingChatGPT for MarketingSEO (Technical & Content)Proposal WritingPython (Django/FastAPI)HTML5/CSS3TypeScriptReactMySQLMongoDBSupabaseTerms & ConditionsIntellectual PropertyWixTechnical TrainingGoogle Cloud PlatformCalendlyEmail ManagementJiraDocument ManagementData Entry

Digital Records and Systems Assistant

Ministry of Education

Feb 2023 - Feb 2024

Key Achievements:

• Updated and maintained electronic records to support accurate information management. • Checked data for errors, missing information, and inconsistencies. • Assisted users with digital systems and routine technical problems. • Prepared and maintained documentation to support reporting and daily administrative operations. • Followed established procedures for data handling, confidentiality, and record keeping.

GitHub CopilotPower AutomateAPI Integrationn8nExcel (Advanced)Power BISQLPython (Pandas/NumPy)CanvaData VisualizationWooCommerceSEO (Technical & Content)Email MarketingPython (Django/FastAPI)MongoDBMySQLGoogle Cloud PlatformWixTechnical TrainingEmail ManagementDocument ManagementCalendlyCalendar Management

Quick Stats

Age29 years
English LevelFluent
Other Languages
SwahiliFluent
ID VerificationVerified
Portfolio
🔒

Certifications

Certified Information Systems Security Professional (CISSP)
Data Analysis Certification

Education

Bachelor's Degree

University of Eastern Africa, Baraton

2017 - 2022

High-school

Machakos School

2013 - 2016