Executive Assistant & Operations Partner | AutomationExecutive Assistant & Operations Partner | Automation

Key Achievements:

*Supported salon and service-based business owners with day-to-day administrative operations and customer communication. *Collaborated directly with a salon owner to improve operational workflows, automate administrative processes, and support the successful launch of educational resources for a salon training academy. *Managed appointment scheduling, calendar coordination, and client follow-ups to ensure a seamless customer experience. *Posted pre-created social media content across Instagram while maintaining brand consistency. *Organized customer information and maintained accurate records across digital systems. *Automated administrative workflows using Google Forms, Google Sheets, Zapier, and Notion, reducing manual tasks and improving operational efficiency. *Developed educational workbooks and onboarding resources for salon academy programs. *Coordinated ongoing projects while ensuring deadlines and client deliverables remained on track.