AI-Powered Customer Support & Operations Specialist

Carla

3,000/mo
Bago City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Customer Support and AI-Powered Operations Specialist with over 4 years of experience in virtual assistance, customer service, client success, lead management, recruitment, and administrative operations. Experienced in managing customer communications, maintaining CRM databases, coordinating workflows, nurturing leads, and improving operational efficiency. Proficient in GoHighLevel (GHL), [link hidden], and various digital business tools, with hands-on experience in CRM management and workflow a...

Top Skills

Data Entry · 10 yearsCalendar Management · 4 yearsDocument Management · 4 yearsEmail Management · 4 yearsExecutive Assistant Services · 4 years

Skills & Expertise

AI & Automation

MidjourneyBeginner
Jasper AIBeginner
HeyGenBeginner
ZapierBeginner
n8nBeginner
Make (Integromat)Beginner
Claude/Anthropic APIBeginner
OpenAI APIBeginner

Content & Writing

Email CopywritingBeginner
Product DescriptionsBeginner
Blog WritingBeginner

Customer Success

Phone SupportAdvanced
Live Chat SupportIntermediate
Email SupportIntermediate
Lead ManagementIntermediate

Finance & Accounting

QuickBooksBeginner
XeroBeginner
Accounts Payable/ReceivableBeginner

Human Resources

RecruitmentBeginner
Candidate SourcingBeginner
US RecruitingBeginner

Marketing & Growth

GoHighLevelBeginner
Email MarketingBeginner
HubSpotBeginner
MailchimpBeginner
Hootsuite/BufferBeginner
Semrush/AhrefsBeginner

Real Estate Operations

MLS ManagementBeginner
Follow Up BossBeginner
XactimateBeginner
Zillow Premier AgentBeginner

Sales & Business Development

Apollo.ioIntermediate
Hunter.ioIntermediate
ZoomInfoIntermediate
Lead GenerationBeginner
Cold Email OutreachBeginner
Linkedin OutreachBeginner
Warm Outreach & Appointment SettingBeginner
Cold CallingBeginner

Software Development

WixBeginner

Specialized Skills

Contract ReviewBeginner
OnboardingBeginner
Performance ManagementBeginner
Employee RelationsBeginner

Virtual Assistance & Admin

Data EntryExpert
Calendar ManagementAdvanced
Email ManagementAdvanced
Document ManagementAdvanced
Meeting CoordinationAdvanced
Executive Assistant ServicesAdvanced
Personal Assistant ServicesAdvanced
TrelloAdvanced
Travel PlanningAdvanced
CalendlyAdvanced
AsanaIntermediate
AirtableIntermediate
Monday.comIntermediate
ClickUpIntermediate
NotionBeginner

Quick Stats

Age34 years
English LevelFluent
ID VerificationNot verified