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I have more than 5 years of experience in a BPO industry and 3 years as a Virtual Assistant with proficiency on different accounts especially with Healthcare Services. I have knowledge in different departments such as end to end Claims Billing, Insurance Verification, A/R, Payment Posting, and Customer Service,. My goal is to bring out the best of my potentials to be able to work and contribute in the goal and target of an organization with challenging environment that promotes personal growth and uplifts.

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Organized and proactive Medical Virtual Assistant with experience in healthcare administrative support, medication refill coordination, prior authorizations, and patient communication. Skilled in managing appointments, handling inbound and outbound calls, processing insurance and CoverMyMeds PAs, reviewing medical records and faxes, and coordinating with pharmacies, physicians, and healthcare teams to ensure efficient workflow and quality patient care. Experienced in leadership and training support as a Subject Matter Expert (SME), assisting with onboarding, coaching, and daily operational guidance.

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CPA-qualified (Parts I, II & III) accounting professional with nearly four years of experience in accounts receivable, billing, bookkeeping, and client support for U.S. and international clients. Skilled in QuickBooks Online, Xero, and Microsoft Dynamics 365, with 99%+ accuracy in invoicing, payment application, reconciliations, and collections follow-up. HIPAA-certified, with U.S. healthcare billing training covering insurance verification, claims, and denial management. Remote-native and experienced in handling 60+ daily client interactions by phone, email, and chat while maintaining a 98% quality rating. Available for the U.S, UK and AU business hours

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Motivated professional with strong communication, problem-solving, and organizational skills. Eager to learn, adapt, and deliver excellent customer support while ensuring customer satisfaction.

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I help healthcare practices manage unpaid claims, resolve denials, and keep billing accounts accurate through consistent follow-up and clear documentation. With 5+ years of experience as a Medical Billing and Accounts Receivable Specialist, I handle the billing cycle from insurance verification and claim submission through payment posting, reconciliation, and AR follow-up. SPECIALTIES Pain Management | Nephrology | Dialysis | Chronic Care Management (CCM) | Remote Patient Monitoring (RPM) HOW I CAN SUPPORT YOUR PRACTICE • Medical billing and insurance claim submission • AR follow-up and aging review: 30, 60, 90, 120, and 120+ days • Denial investigation, rejection correction, and claim resolution • Insurance eligibility and benefits verification • Payment posting and ERA/EOB review • Unpaid claim research and insurance payer follow-up • Patient account review and payment reconciliation • Billing reports and AR status updates • Monthly dialysis, CCM, and RPM billing • Pain Management billing and claims support SYSTEMS I’VE USED eClinicalWorks (eCW) | AdvancedMD | Kinnser | RXNT My Pain Management experience includes billing support for chiropractic care, physical therapy, acupuncture, biofeedback, and shockwave services. When working AR, I prioritize accounts that need attention, investigate payment delays, document follow-up actions, and move claims toward resolution. I bring accuracy, organization, and dependable follow-through to each task. If you need someone who can take ownership of daily billing and AR follow-up with minimal supervision, let’s discuss how I can support your practice.

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Healthcare Virtual Assistant with 5+ years supporting U.S. practices in behavioral health and primary care. Skilled in insurance verification, prior authorizations, billing, and HIPAA compliance.

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Results-driven Medical Billing Specialist and Customer Service Team Lead with 2+ years of experience supporting U.S. healthcare billing operations, patient accounts, claims resolution, insurance follow-up, and accounts-receivable management. Skilled in investigating billing issues, reviewing EOBs and ERAs, prioritizing aging accounts, coordinating payer follow-up, supporting corrected claims and appeals, and resolving complex patient escalations. Experienced in leading and coaching medical-billing support teams, monitoring KPIs and SLAs, improving quality performance, and maintaining accurate documentation across high-volume operations. Improved issue resolution by 25%, maintained 98% agent availability, and supported consistently strong customer-satisfaction performance. Kenya-based and available for remote work with U.S. time-zone coverage.

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Motivated healthcare administration professional with 3 years of experience supporting clinical and operational functions in fast-paced healthcare environments. Proven ability to enhance office efficiency by streamlining workflows, improving scheduling accuracy by 25%, and maintaining 99% compliance with documentation and patient record standards. Skilled in patient relations, data management, and cross-functional coordination. Dedicated to improving organizational performance, supporting quality care delivery, and ensuring a seamless patient experience.

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I help busy executives, healthcare practices and growing businesses run smoother operations saving 10+ hours per week through smart administrative systems, Healthcare workflows and AI-powered automation. EXECUTIVE & ADMINISTRATIVE SUPPORT . Calender & Inbox management, executive scheduling, travel coordination . End-of-day reports, project documentation, stakeholder communication .CRM management (Zoho, Asana, HubSpot), operations monitoring .Remote team coordination and Workflow optimizatiom MEDICAL VA & DENTAL BILLING . HIPAA- compliant patient intake, EHR/EMR management . Dental insurance verification, CDT coding, claims submissions (Primay & Secondary) . Denial management, payment reconciliation, revenue cycle support . Appointment scheduling , telehealth coordination, insurance pre-checks AI AUTOMATION & WORKFLOW BUILDING . Building AI agents and Automation workflows to eliminate repetitive tasks . Intergrating tools like Make, Zapier, n8n and open AI . Automating reprting, data piplines, client onboarding and communications DATA ANALYSIS & OPERATIONS . Data entry, cleaning, validation with 99% + accuracy . Excel, SQL, Power BI dashboards and reporting . Operations monitoring, dispatch boards, TMS/freight support TOOLS I USE DAILY Google Workspace, Microsoft Office, Asana, Zoho, EHR/EMR systems, Dispatch/TMS Boards, Wunderbuild, Buildxact, Excel, SQL, Power BI I bring 5+ years or remote experience, strong attention to detail and a proactive mindset. Whether you need someone to run your executive office, clean your billing woorkflows or build automations that save you time I deliver reliable, confidential, high-quality work Let"s talk about how I can free up your time and keep your operations running smoothly

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I'm experienced customer care and patient coordinator professional with over 10 years of expertise in healthcare administration, operations management. Proficient in streamlining business operations and managing high-volume patient interactions, including scheduling, billing, and insurance coordination. Certified in HIPAA compliance and Medical Billing and Coding, with specialized training from the African Leadership Academy (ALX) in administrative support and digital tools. I demonstrates strong problem-solving abilities and a commitment to maintaining operational efficiency and high patient satisfaction.

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Hi, I'm Angelica, a Medical Virtual Assistant and Data Entry Specialist from the Philippines with a Computer Science degree and real experience handling patients, numbers, and records. I spent 1.5 years as a Customer Service Representative in a BPO, supporting healthcare and credit/loan accounts, so I know how to talk to patients with care and keep sensitive information private. I also worked as a data encoder for a water service company and as a logistics manager and inventory in-charge, where one wrong number can cause big problems. That taught me to work fast but double-check everything. I completed a General Virtual Assistant training program to strengthen my skills in data entry and medical virtual assistance. I can help with patient scheduling, appointment reminders, insurance verification, EHR/EMR updates, medical records management, and handling calls, emails, and chats. For data work, I'm skilled in fast and accurate data encoding, Excel and Google Sheets, data cleanup, inventory tracking, and CRM updates. My tech background helps me learn new tools quickly, so you won't need to spend much time training me. Need someone who cares about your patients and your data? Let's talk. I'm ready to start today!

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I help businesses and healthcare providers by offering reliable virtual assistant support in customer service, social media management, and medical assistance. My role includes handling customer or patient inquiries, addressing general concerns, managing the inbox and email, performing administrative tasks, and scheduling appointments. I also assist with creating infographics for advertisements and social media posts, helping businesses maintain an active and engaging online presence. Through phone and email, I ensure customers and patients receive timely assistance while supporting the business's day-to-day operations. I have good phone etiquette, am detail-oriented, and can work with minimal supervision. I am diligent, flexible, and hardworking, and I love challenges to know and learn more. I am willing and easy to be trained with a can-do attitude, and I can handle pressure in a fast-paced environment. I have a proven track record that I am reliable and capable of doing whatever is asked of me, whether it is something I have experience with or something that I need to educate myself on; it will get done, and I can work well in a team.

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HIPAA-certified Medical Virtual Assistant with experience supporting clinics and medical practices through efficient administrative and clinical support. Skilled in patient intake, scheduling, insurance verification, billing support, EHR/EMR management, and telehealth coordination. Brings strong communication skills, attention to detail, and a solid understanding of healthcare workflows to help providers reduce administrative burden and focus on quality patient care.

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I’m an aspiring Virtual Assistant with 8+ years of BPO/Call Center experience, including 3+ years in healthcare, where I supported providers with claims and appeals, insurance verification, member eligibility, benefits, and healthcare plans. This experience has given me strong attention to detail, excellent communication skills, and the ability to handle sensitive information accurately and professionally. I can help with customer support, administrative tasks, healthcare/insurance-related processes, CRM management, and day-to-day operations. I’m proficient in Salesforce, Microsoft Excel, Google Sheets, Teams, Webex, and other CRM platforms. I also leverage ChatGPT, Zapier, Meta AI, Zendesk, and Google Gemini to improve productivity and streamline workflows. I’m reliable, proactive, adaptable, and committed to delivering high-quality work. If you’re looking for someone who can take tasks off your plate, communicate effectively, and become a dependable part of your team, I’d love the opportunity to work with you!

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Detail-oriented professional with experience in **remote healthcare support, medical billing, claims processing, data entry, and administrative operations**. Worked remotely as a Claims Specialist for Connext Global Solutions, supporting US healthcare billing operations through accurate data entry, insurance payment posting, claims review, CPT coding audits, denial management, and payment reconciliation using NextGen Office. Also experienced in documentation, records management, quality control, and cross-functional coordination through previous roles in property turnover, construction, and business administration. Proficient in Microsoft Office, Google Workspace, and various digital tools, with strong attention to detail, adaptability, and the ability to manage tasks efficiently in a remote work environment.

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Detail-oriented and empathetic Healthcare Virtual Assistant with 2+ years of experience managing front-office operations for remote medical practices. Highly proficient in EMR/EHR and dedicated to maintaining 100% HIPAA compliance. Proven expertise in streamlining the patient journey—from managing complex multi-time-zone scheduling and digital intake to insurance verification and billing. Known for a calm, professional communication style that enhances patient satisfaction and allows practitioners to focus entirely on clinical care.

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Detail-oriented and highly organized medical virtual assistant with a strong commitment to passionate patient care and HIPAA compliance.Skilled in supporting healthcare professionals by managing patient communication, portal triage, EHR systems, appointment coordination, insurance verification, handling inbound and outbound patient calls, and medical documentation.Known for delivering empathetic patient interaction while reducing the administrative burden that drains clinical team time, revenue, and operational efficiency.Adept at maintaining compliance, safeguarding patient data, and streamlining daily operations to help healthcare providers focus on quality patient care.

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Experienced Senior Healthcare Administrator and Patient Coordinator with 6+ years of healthcare administration experience, supporting high-volume practices, patient scheduling, medical aid authorizations, claims, billing, records, and daily practice operations. Highly organized, confident in communicating with patients and healthcare professionals, and experienced with confidential information, remote communication, and multiple systems. Open to full-time remote opportunities with international teams.

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I am a great fit because I have experience handling healthcare-related data, supporting clients, and working with administrative systems that require accuracy and confidentiality. I bring strong attention to detail, excellent communication skills, and the ability to manage sensitive information responsibly. I am also comfortable using digital tools and adapting quickly to new systems, which allows me to support both patients and healthcare teams effectively.

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I have experience working as a Medical Virtual Assistant, supporting both healthcare providers and patients in busy medical and telehealth environments. At Optum Ocean County Medical Center, I handled day-to-day administrative tasks like scheduling appointments, confirming visits, verifying insurance, updating patient records, coordinating referrals, and managing inbound and outbound calls. I also supported providers by documenting patient information in the EMR, processing prescription refill requests, and making sure patients received the follow-up care they needed. Throughout my work, I always made patient privacy and HIPAA compliance a top priority. At AgelessRx, I worked closely with patients through email, chat, and phone. I answered questions about treatments and medications, helped with orders and billing concerns, coordinated with providers and pharmacies, and made sure patients had a smooth experience from start to finish. I also documented every interaction carefully and escalated medical concerns to the appropriate clinical team when needed. What I enjoy most about this kind of work is helping people. I know that reaching out to a healthcare provider can sometimes be stressful, so I always try to make every interaction clear, helpful, and reassuring. I'm organized, detail-oriented, and comfortable working with EMR systems and handling multiple tasks while providing excellent patient support. I'm excited about the opportunity to bring my experience, positive attitude, and commitment to great patient care to your team. I believe I am a strong fit for this role because I combine strong administrative skills with a patient-centered approach to communication. I am highly organized, detail-oriented, and comfortable managing multiple tasks at once, whether that involves handling patient calls, coordinating appointments, updating records, or supporting providers with day-to-day administrative needs. One of my strengths is maintaining professionalism and accuracy in fast-paced environments. I understand that patients may be calling with concerns, questions, or scheduling challenges, and I make it a priority to communicate clearly, listen carefully, and provide helpful solutions while maintaining confidentiality and professionalism.

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