Medical Receptionist,Administrative AssistantMedical Receptionist,Administrative Assistant

Key Achievements:

Medical Receptionist | Dr Pumla P. Kabane Medical Practice, Benoni January 2021 – August 2025 Key Achievements and Contributions - Maintained accurate and confidential patient records, registration details, medical documentation and correspondence. - Coordinated patient appointments and managed reception activities to support efficient daily practice operations. - Provided professional and welcoming service to patients, responding to telephone enquiries and administrative queries. - Liaised with medical aid schemes regarding chronic medication authorisation requests and related administrative follow-ups. - Supported smooth patient flow by coordinating front-office activities and assisting patients with their administrative needs. - Maintained patient confidentiality and demonstrated attention to detail when handling sensitive medical information. - Contributed to an organised and patient-focused healthcare environment through reliable administrative support and effective communication.

Key Achievements:

Key Achievements - Built over 8 years of experience in medical reception, front-office administration, and patient support within healthcare environments. - Managed patient appointments, opened new patient files, and maintained accurate and confidential patient records. - Provided professional customer service by responding to patient enquiries, handling telephone communications, and assisting with email queries. - Supported smooth daily operations by coordinating appointments, communicating with healthcare staff, and assisting with patient admissions. - Demonstrated strong organizational and multitasking skills while managing administrative responsibilities in busy healthcare settings. - Maintained a professional, welcoming, and organized reception environment while treating patients with care, respect, and confidentiality.