Discover Full-Time Remote Professionals Worldwide

Profile Description

Customer Service & Operations Support Specialist with over 15 years of experience in customer service, customer relations, order processing, logistics coordination, scheduling, and administrative support. Skilled in handling customer inquiries, resolving complex issues, processing orders, coordinating daily operations, monitoring schedules, and managing potentially fraudulent transactions. Proficient in CRM systems, communication platforms, and productivity tools. A fast learner, detail-oriented, adaptable, and committed to delivering excellent customer service while ensuring efficient and reliable operations.

Top Skills

Profile Description

Hello, I’m an Executive Virtual Assistant with a Human Resources background, here to take the busywork off your plate. I manage calendars, organize inboxes, handle research and data entry, and prepare polished documents, all with the confidentiality and attention to detail HR taught me. I learn how you like things done, communicate clearly, and always follow through. Let’s give you your time back so you can focus on growing your business.

Top Skills

Profile Description

I’m Precious Charles, a Kenyan-based Executive and Personal Virtual Assistant who helps founders, leaders, and fast-moving CEOs free up time, reduce mental load, and gain control over their daily operations. I bring a calm, process-oriented approach to what often feels like chaos, especially for leaders juggling dozens of tasks, emails, and people. I specialize in the invisible architecture behind the scenes: executive calendars that actually reflect priorities, inboxes that surface what matters most, balanced accounts, and automating workflows. I don’t just take on admin work, I redesign how work flows. Before stepping fully into the VA space, I built a strong foundation in business and operations, which shaped how I approach support. I’m deeply interested in systems thinking and helping organizations become more efficient from the inside out. I believe support isn’t just about tasks, it’s about alignment, intuition, and trust. My clients count on me not only to manage details but to anticipate needs, solve problems before they escalate, and bring clarity when things feel overwhelming. I thrive in remote, cross-time-zone work, and I’m always looking for ways to optimize, not just work, but communication and energy. Whether I’m managing a CEO’s week, reconciling online QuickBooks accounts, setting up a CRM from scratch, or documenting an SOP library, I operate with intention, discretion, and excellence. If you’re building something meaningful and need a right-hand partner who can bring both structure and soul to your operations, I’m your person.

Top Skills

Profile Description

High- performance executive virtual assistant with a proven track record of optimizing operations, elevating executive productivity and running remote workflows with 98%-100% accuracy. Experience in managing complex calendars, streamlining communication systems, automating repetitive tasks and supporting CEOs, Founders, Coaches and growth teams. Known for proactive ownership, problem solving and data driven approach that reduces admin workload by 25%- 50%, increases responsiveness and keeps busy leaders organized, informed and ahead of the schedule. Bring’s a solution first mindset, strong digital systems expertise and a commitment to delivering measurable impact, not just admin support.

Top Skills

Profile Description

Hello, my name is Lynne, I am a highly qualified and experienced professional with a strong background in outbound cold calling, appointment setting, sales and marketing management, administration, virtual assistance, and business development across both B2B and B2C industries. With a strong focus on sales and business growth, I bring a comprehensive understanding of the sales cycle, persuasive communication skills, lead generation, relationship building, and customer engagement. I am confident in identifying opportunities, overcoming objections, nurturing leads, and converting prospects into customers. I am analytical, assertive, proactive, and results-driven, with a proven track record of exceeding sales targets and contributing to revenue growth. I am also highly organised, adaptable, and capable of managing multiple priorities while maintaining high standards of professionalism and efficiency. My experience also includes working with CRM systems, managing sales enquiries, coordinating appointments, handling administrative tasks, and supporting day-to-day business operations. I am highly computer literate, proficient in using digital tools and business software, and quick to learn new systems and technologies. My qualifications, certifications, and extensive practical experience position me as a valuable asset to any organisation looking to increase sales, strengthen customer relationships, improve operational efficiency, and achieve sustainable business growth.

Top Skills

Profile Description

Do you need a reliable right hand to keep your business organized while also fueling growth? As your Administrative/Personal Assistant, I manage your inbox, calendar, data entry, and daily operations, keeping everything running smoothly so nothing falls through the cracks. I bring a strong background in customer support and administrative work, along with reliability, attention to detail, and full discretion with sensitive information. Beyond the day-to-day, I also work as your Lead Generation Specialist, researching targeted prospects, building clean CRM-ready lists, and running personalized outreach that gets real replies. I've filtered over 12,000 profiles down to 550 qualified leads on past projects, using tools like [link hidden], [link hidden], LinkedIn Sales Navigator, HubSpot, and Salesforce to keep campaigns organized and effective. Together, that means a steady stream of new business and a well-run operation behind the scenes, giving you the time and focus to grow.

Top Skills

Profile Description

Hi, I'm Turon. Customer service isn't just my job, it's basically a superpower at this point. I don't just resolve tickets, I read minds (kidding, mostly). Years of live chat, calls, and KYC checks have taught me one thing: every "I just have a quick question" is never quick, and I'm here for the chaos anyway. I've calmed angry customers, decoded vague complaints, and somehow always land on "happy customer, problem solved." If you need someone who gets it before you even finish explaining it, that's me.

Top Skills

Profile Description

A detail-oriented and creative social media professional with hands-on experience managing daily presence across Facebook, Instagram, and TikTok. Proven ability to design engaging graphics using Canva, implement a consistent posting schedule, and drive community engagement through authentic interaction. Strong background in content creation, online order management, inventory control, and publishing Meta ads, customer relationship management, supported by experience in managing an online fashion business from creation to order fulfillment. Highly organized, adaptable, and adept at maintaining brand-aligned communication across multiple digital channels.

Top Skills

Profile Description

Mongezi Sibaya is a dedicated and results-driven IT Technician with extensive experience in desktop support, network administration, system maintenance, and end-user support. He combines strong technical expertise with excellent troubleshooting and customer service skills, enabling him to deliver reliable IT solutions in demanding enterprise environments. His Microsoft certifications, hands-on infrastructure experience, and commitment to continuous improvement make him a valuable asset to any organization's IT team.

Top Skills

Profile Description

Work Preferences I'm looking for a long-term, full-time remote position where i can contribute both my technical skills and operations management experience. I prefer roles involving GoHighLevel, CRM systems, automation, technical operations, team coordination, and process improvement. I'm comfortable working with U.S.-based clients and aligning with their business hours. Professional Summary I have hands-on experience with GoHighLevel, Kajabi, CRM management, workflow automation, funnels, integrations, and technical troubleshooting. My background also includes team leadership and operations management, where i handled client relationships, monitored team performance, reviewed deliverables, coordinated projects, and developed SOPs to improve day-to-day operations. I'm comfortable working across both the technical and operational sides of a business. I enjoy improving systems, solving problems, organizing workflows, and helping teams deliver consistent results. I'm looking for an opportunity where i can apply my technical knowledge and leadership experience while continuing to grow with a company long-term.

Top Skills

Profile Description

Professional Summary Results-driven customer experience specialist with experience in customer success, project management, virtual assistance, and cold calling. Proven ability to manage enterprise clients, lead Agile/SDLC implementations, and deliver high-quality support in remote environments. Skilled in CRM management, communication, problem-solving, and lead generation, with a strong track record of meeting KPIs and improving customer satisfaction. Adept at building relationships, resolving issues efficiently, and driving retention through proactive engagement. Brings a client-focused mindset, adaptability, and consistent performance in fast-paced, results-oriented roles. Work Preference Seeking a fully remote, long-term role in customer experience, customer success, or support operations. Open to working across global time zones, including evenings and weekends, to meet business needs. Interested in roles that involve client interaction, problem-solving, and cross-functional collaboration. Prefer performance-driven environments with clear KPIs, growth opportunities, and the ability to contribute to customer satisfaction and business success. Comfortable using various digital tools, CRMs, and adapting quickly to new systems.

Top Skills

Profile Description

Detail-oriented and reliable Virtual Assistant with experience in customer support, social media management, and administrative operations. I specialize in managing inboxes, handling client communication across email, chat, and social media, scheduling appointments, and keeping day-to-day operations organized and efficient. I have worked with international clients and remote teams, supporting high-volume customer interactions, maintaining accurate records, and ensuring timely responses. My background also includes Instagram management, DM outreach, content support, and basic digital marketing tasks, along with strong data entry and research skills. Comfortable using tools such as Google Workspace, Slack, Zoom, Trello, Asana, Notion, CRM systems, and Meta Business Suite, I am quick to learn new systems and follow established processes. I bring strong written communication, attention to detail, and the ability to multitask while maintaining quality and consistency. I am proactive, dependable, and able to work independently, making me a strong support partner for businesses looking to streamline operations, improve customer experience, and stay organized. LINKEDIN PROFILE ; [link hidden]

Top Skills

Profile Description

Customer-focused professional with two years of experience in customer service and sales. Skilled in handling client inquiries, resolving issues, and promoting services to drive retention and revenue growth. Adept at using digital tools, maintaining accurate records, and applying empathetic communication to deliver outstanding client experiences.I am seeking roles centered in Sales and customer service to drive sales, optimizing workflows, create client and customer relationships, create value and supporting process driven operations in a remote environment.

Top Skills

Profile Description

Results-driven Executive Business Support & Remote Operations Specialist with 10+ years of professional experience and 4+ years supporting US businesses remotely. Trusted by franchise owners to manage accounts receivable, executive support, operations coordination, customer communication, business administration. customer communications, payment processing, CRM administration and workflow coordination. Known for taking ownership, improving processes and delivering exceptional customer service with minimal supervision.

Top Skills

Profile Description

I am a versatile Customer Support, Sales, Communications, and Virtual Administrative Professional with over three years of experience supporting business operations, engaging customers, building relationships, and driving client acquisition. I hold a Bachelor's degree in Communication (Journalism) and bring a strong foundation in professional writing, editing, content creation, customer communication, and relationship management. My experience spans customer service, phone and email support, live chat, cold calling, lead generation, sales follow-ups, client onboarding, order management, and administrative coordination. I have worked with local and international clients, handled high-volume inquiries, resolved customer concerns, and contributed to business growth through effective communication and consistent client engagement. I am also skilled in content writing, social media management, data entry, scheduling, research, reporting, and general virtual assistance. I am comfortable using Zendesk, Gorgias, Google Workspace, Microsoft Office, Trello, Asana, Slack, Notion, and Canva. I am a confident communicator with excellent written and verbal communication skills, strong attention to detail, and a customer-first approach. I am proactive, adaptable, organised, and comfortable working independently with minimal supervision. I take pride in delivering reliable support, communicating professionally, and helping businesses build lasting customer relationships and achieve their goals.

Top Skills

Profile Description

I'm a Customer Care and Sales Professional with 10+ years of experience working international hours.

Top Skills

Profile Description

Dedicated and personable customer service professional with 3 years of experience in providing exceptional service to clients and customers. Seeking to leverage excellent communication, problem-solving, and interpersonal skills to contribute to a dynamic team and ensure customer satisfaction in a fast-paced environment. I am eager to bring a positive attitude, strong work ethic, and commitment to exceeding customer expectations in my customer service roles.

Top Skills

Profile Description

With over a decade of experience in the BPO industry, I have developed a strong foundation in customer service, technical support, and sales. Throughout my career, I have worked with diverse accounts, assisting customers with complex concerns, resolving technical issues, and consistently delivering excellent customer experiences. I also had the opportunity to serve as a Subject Matter Expert (SME), where I supported team members, shared best practices, and helped improve overall team performance. My key strengths include effective communication, problem-solving, relationship building, and the ability to adapt quickly to new processes and technologies. I am confident in handling customer interactions, identifying sales opportunities, and providing solutions that meet both customer and business needs. What makes me a great hire is my proven experience, strong work ethic, and genuine passion for helping people. I am a fast learner, highly coachable, and always eager to take on new challenges. As an outgoing and approachable professional, I work well both independently and as part of a team. I bring a positive attitude, a customer-first mindset, and a commitment to delivering results in every role I take on.

Top Skills

Profile Description

Versatile and results-driven professional with experience in sales, customer service, business development, and client relationship management. Skilled in prospecting, lead generation, communication, problem-solving, and identifying customer needs. Also experienced in website creation and actively exploring application and,combining technical creativity with a strong understanding of business and user needs. Adaptable, eager to learn, and capable of working independently or collaboratively to deliver practical solutions, improve customer experiences, and support business growth.

Top Skills

Profile Description

Healthcare practice leaders and C-suite executives share a common bottleneck: administrative overload. When practice owners are buried under prior authorizations, chaotic intake queues, and fragmented patient workflows, clinical care and revenue growth suffer. Similarly, when founders spend hours triaging emails, managing multi-time-zone calendars, and tracking leads manually, high-level business strategy takes a backseat. I solve these operational bottlenecks. As a Healthcare Operations Specialist, Executive Assistant, and Medical VA, I step in as a strategic partner to streamline administrative workflows, automate recurring tasks, and keep operations running seamlessly. Whether optimizing EHR/EMR data management or driving outbound lead generation, I ensure practice leaders and executives regain 15+ hours a week to focus on what matters most—patient care and business expansion. What I Bring to Your Practice or Organization: Healthcare Operations & EMR/EHR Management:End-to-end support for patient intake optimization, prior authorization management, insurance verification, and data hygiene within systems like athenahealth (athenaNet), eClinicalWorks, and Epic—all while maintaining strict HIPAA compliance. C-Suite & Executive Support: High-level calendar and travel management across multiple time zones, C-suite inbox triage and gatekeeping, board meeting prep, expense tracking, and stakeholder communication. Lead Generation & Business Growth:Target audience prospecting, outbound email/LinkedIn campaign execution, lead scoring, and pipeline management using tools like [link hidden], HubSpot CRM, and Sales Navigator. Workflow & AI Automation: Designing smart, automated lead capture and administrative workflows using Zapier, Make, ChatGPT, and Claude to slash manual processing time. Core Tech Stack & Tools: EHR / EMR: athenahealth, eClinicalWorks, Epic, Kareo,Open dental,Therapy notes CRM & Sales: HubSpot, Salesforce, [link hidden], LinkedIn Sales Navigator Productivity & Automation:Zapier, Make, ChatGPT, Claude, Google Workspace, Microsoft 365, Notion, Trello, Asana Communication:** Slack, Zoom, Calendly,Google Calender ,Ring Central

Top Skills