Sales and Retention Specialist, Customer Service Rep.Sales and Retention Specialist, Customer Service Rep.

With over a decade of experience in the BPO industry, I have developed a strong foundation in customer service, technical support, and sales. Throughout my career, I have worked with diverse accounts, assisting customers with complex concerns, resolving technical issues, and consistently delivering excellent customer experiences. I also had the opportunity to serve as a Subject Matter Expert (SME), where I supported team members, shared best practices, and helped improve overall team performance... See more