Executive Virtual Assistant

Fiona

ID Verified
800/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

High- performance executive virtual assistant with a proven track record of optimizing operations, elevating executive productivity and running remote workflows with 98%-100% accuracy. Experience in managing complex calendars, streamlining communication systems, automating repetitive tasks and supporting CEOs, Founders, Coaches and growth teams. Known for proactive ownership, problem solving and data driven approach that reduces admin workload by 25%- 50%, increases responsiveness and keeps busy...

Skills & Expertise

AI & Automation

Content & Writing

Customer Success

Design & Creative

CanvaBeginner
CapCutBeginner

E-commerce & Marketplace

Virtual Assistance & Admin

Human Resources

RecruitmentIntermediate
HR ManagementIntermediate

Work Experience

Remote Customer Service Specialist

Safaricom PLC

Mar 2020 - Present

Job Responsibilities:

Served as the central administrative contact, providing professional communication and support. Coordinated logistics, maintained virtual systems and supported HR and operational tasks. Improved workflow efficiency by implementing structured tracking systems or SOPs Ensure accurate meeting minutes, documentation and follow-up actions with timely delivery.

Phone SupportLive Chat SupportTicket ManagementTechnical SupportFreshdeskLiveChatEmail ManagementDocument Management

Freelance Recruiter

Eminence Outsourcing

Apr 2021 - Oct 2025

Job Responsibilities:

Assisted candidates with application preparation, including resume optimization and interview coaching Successfully filled multiple roles across industries such as customer service, virtual assistance, and logistics Reduced client time-to-hire by efficiently sourcing and pre-screening high-quality candidates Built a strong talent pipeline, improving repeat client engagement and referrals Achieved...

HR ManagementCandidate SourcingRecruitmentTechnical RecruitingCalendlyMeeting Coordination

Quick Stats

Age30 years
GenderFemale
English LevelFluent
ID VerificationVerified
Portfolio
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Certifications

AI Automation Cousera

Education

Bachelor's Degree

Strathmore University

2015 - 2020