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Dynamic and results-driven Business Management professional with experience in sales, marketing, administration, compliance, office coordination, human resources support, and customer relationship management. Skilled in achieving sales targets, coordinating daily operations, maintaining accurate records, preparing reports, supporting teams, and building strong client relationships. Proficient in Microsoft Office, Google Workspace, CRM systems, and digital communication tools, with strong organizational, communication, problem-solving, and time-management skills. Adaptable, self-motivated, and able to work independently or collaboratively in fast-paced corporate environments, including remote settings.

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Keeping your Shopify store organized, so orders move and customers stay happy. I help online store owners with product listing optimization, order fulfillment, and customer support so they have more time to focus on growing the store. I take over the daily tasks that eat up your time, so you can focus on growing the business. What I can help with Product listing and SEO: importing supplier products and rewriting titles, descriptions, and tags Shopify store setup and updates: banners, promotions, and discount codes Inventory tracking in Google Sheets: products, suppliers, prices, and stock status Order fulfillment and monitoring: confirming orders reach the supplier, tracking numbers sync, and deliveries are followed to completion. Customer support by chat and email: order, shipping, return, and product questions Tools I Use •Shopify Admin •Shopify Inbox •Gorgias •Google Workspace •Canva •ChatGPT Why work with me? I built and manage my own Shopify dropshipping practice store with a connected supplier, so I’ve worked through the full flow from setup to delivery. I document step-by-step workflows, communicate clearly, and follow your store’s process. Send me a message and I’d be glad to do a small trial task.

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Results-driven E-commerce Meta Ads Manager with 5 years of experience in planning, managing, and optimizing Facebook and Instagram ad campaigns to drive online sales, increase conversions, and maximize ROAS. Experienced in audience targeting, retargeting, creative testing, sales funnel optimization, and campaign performance analysis. Specializing in GoHighLevel (GHL), AI chatbot automation, and marketing automation workflows to streamline lead management, automate customer interactions, recover potential lost sales, and improve customer engagement. Focused on combining data-driven advertising strategies with AI-powered automation to scale e-commerce businesses, boost revenue, and achieve sustainable growth.

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I am a dedicated and results-driven Virtual Assistant with over 8 years of experience in customer service, administrative support, real estate cold calling, appointment setting, and operations management. My background includes guest experience management, reservation coordination, email management, CRM updates, lead generation, data entry, and team leadership. I am proficient in Google Workspace, Microsoft Office, Salesforce, GoHighLevel, Zendesk, Guesty, Streamline, and Escapia. I am highly organized, detail-oriented, tech-savvy, and adaptable to different business needs. I take pride in being proactive, dependable, and resourceful. I can work independently, manage multiple priorities, and communicate professionally with clients and team members. My goal is to provide reliable, high-quality support that saves clients time, improves daily operations, and helps their businesses grow.

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I have 15 years of experience as a Virtual Assistant specializing in e-commerce, with extensive knowledge of online store management, product listings, and customer support. I am currently focused on Customer Service and Funnel Building, helping businesses improve customer satisfaction, streamline operations, and create high-converting sales funnels. I am detail-oriented, reliable, adaptable, and committed to delivering quality work that supports business growth and long-term success.

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6 years customer support experience in the e-commerce, retail, and tech industries. I also have an experience working as an admin and backoffice support. I worked with the US, UK, CA, and AU clients, through phone, email, and chat.

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I'm a remote administrative and operations support professional with hands-on experience across legal, customer support, and virtual assistant roles. Trained through ALX and HubSpot, I provide reliable support in email and calendar management, data entry, document preparation, client communication, research, and task coordination. I also bring e-commerce and website experience: I run my own eBay store, manage my own WordPress website, and have worked with Wix. That means I'm comfortable with product listings, images, content updates, and keeping an online store organized. I'm now building my WooCommerce skills for product and order management. I work confidently in Google Workspace, Microsoft Office, Asana, Trello, and Notion, and I pick up new systems quickly. I manage multiple tasks independently and meet deadlines without constant supervision. What sets me apart is a proactive attitude and a focus on making processes smoother. I communicate clearly, respect confidentiality, and take ownership of my work, so your team stays organized and focused on its core goals.

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Dedicated Customer Service and Operations Professional offering 7+ years of combined experience, including 6 years in customer service, 1 year in dedicated live chat support, and 6 months in back-office operations. Proven ability to balance front-facing customer interactions with detail-oriented administrative tasks. Seeking a role that leverages this diverse background to deliver exceptional omni-channel support, rapid ticket resolution, and accurate data management.

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With several years of experience in customer service, operations, and virtual assistance, I bring a strong background in team leadership, client support, and process management. I am confident that my skills and proven track record in delivering results make me a strong fit for your team. Additionally, as a Social Media Community Manager I was responsible for managing community engagement, Content creation, Photo and Video Editing.

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I bring strong communication, sales and customer service skills, adaptability, and a results-driven mindset. I build lasting client relationships, solve problems efficiently, and take pride in delivering excellent service while consistently meeting targets.

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Experienced BPO professional turned remote specialist with over a decade of experience across customer service, e-commerce support, and logistics. Proven track record transitioning from high-volume customer support and tech troubleshooting into freight brokerage, where I focus on carrier sourcing, real-time shipment tracking, and rate negotiation. Reliable multitasker skilled in handling omnichannel communications and navigating complex digital tools to keep daily operations running smoothly.

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- Experienced Chat Sales Representative with 8+ years of experience in chat sales and customer service. - Skilled in customer engagement, sales conversion, upselling, cross-selling, and objection handling. - Experienced in technical support, troubleshooting, account security, and resolving customer issues through email and live chat. - Provided Virtual Assistant services, including appointment scheduling, calendar management, meeting coordination, booking management, invoicing, and social media content support. - Proficient in Live Chat, Sprinklr, and Zendesk. - Strong written communication, multitasking, problem-solving, and customer relationship-building skills. - Adaptable, detail-oriented, and committed to delivering excellent service while achieving business goals.

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solid foundation in financial accounting, auditing,taxation and knowledge of cybersecurity principle

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E-commerce customer support specialist with nearly five years of experience in Shopify store management, customer service, and order fulfillment. Skilled in Gorgias, Zendesk, subscription management, and returns processing. Strong problem-solving, communication, and organizational skills, with a focus on customer satisfaction and efficient daily operations.

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Detail-oriented professional with experience in LinkedIn outreach, lead generation, data entry, research, campaign management, and customer service. Skilled in communication, administrative tasks, and using various digital tools to support daily operations and client satisfaction. Also has a background in healthcare services and caregiving, with a strong work ethic, adaptability, and commitment to delivering quality work.

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E-commerce operations and customer support professional with over 10 years of experience, including nearly six years of hands-on Shopify experience. Skilled in order processing, fulfillment coordination, inventory monitoring, supplier communication, data entry, and customer issue resolution. Proficient in Google Workspace, spreadsheets, and e-commerce workflows.

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Results-driven and highly organized professional with strong communication, time management, and administrative skills. Proficient in computer systems and experienced in adapting quickly to fast-paced, dynamic work environments. Confident in building rapport with clients, handling professional communications, managing multiple priorities, and delivering exceptional support.

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With over 5 years of experience in Customer Service and Virtual Assistance, I have built a career around Delivering Responsive, Detail-Oriented Support to global clients across diverse industries. I specialize in handling high-volume inquiries, managing executive calendars and streamlining administrative workflows in remote, multicultural environments. My adaptability, tech-savviness and communication acumen have empowered me to drive efficiency and enhance service delivery across time zones and platforms.

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Senior Executive Assistant with 4 years of experience supporting C-level leadership across fast-paced, remote-first environments. Skilled in executive calendar and inbox management, travel coordination, briefing preparation, stakeholder communication, project coordination, and confidential administrative support. Highly proactive, organised, discreet, and experienced in managing competing priorities across multiple executives.

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Work as a customer service representative for more than 10 years under e- commerce, medical and financial accounts. I also have an experience in graphic design making logos, invitations, flyers, tarpaulin and etc.

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