Virtual Assistant, Customer Support

Danese

ID Verified
1,000/mo
Borongan, Philippines
Looking for Full-time
8 hours/day
Availability: Asia timezone

Profile Description

6 years customer support experience in the e-commerce, retail, and tech industries. I also have an experience working as an admin and backoffice support. I worked with the US, UK, CA, and AU clients, through phone, email, and chat.

Top Skills

Email Support · 6 yearsLive Chat Support · 6 yearsPhone Support · 6 yearsTicket Management · 6 yearsSocial Media Support · 5 years

Skills & Expertise

Content & Writing

ScriptwritingBeginner
Email CopywritingBeginner
Product DescriptionsBeginner
Technical WritingBeginner
CopywritingBeginner
Blog WritingBeginner

Customer Success

Live Chat SupportExpert
Email SupportExpert
Phone SupportExpert
Ticket ManagementExpert
Social Media SupportExpert
Technical SupportIntermediate
ZendeskIntermediate
LiveChatBeginner
Customer.ioBeginner

E-commerce & Marketplace

ShopifyAdvanced
eBayIntermediate
Amazon Seller CentralIntermediate
Amazon FBABeginner
TikTok ShopBeginner
Facebook MarketplaceBeginner
Product Listing OptimizationBeginner
Inventory ManagementBeginner
Order ProcessingBeginner
DropshippingBeginner
Order FulfillmentBeginner

Virtual Assistance & Admin

Email ManagementBeginner
Document ManagementBeginner
Data EntryBeginner

Quick Stats

Age30 years
English LevelFluent
ID VerificationVerified