Customer Service Representative, Lead Genereation SpecialistCustomer Service Representative, Lead Genereation Specialist
Amiel
$1,000
per month
($6/hour)
Profile Description
Detail-oriented professional with experience in LinkedIn outreach, lead generation, data entry, research, campaign management, and customer service. Skilled in communication, administrative tasks, and using various digital tools to support daily operations and client satisfaction. Also has a background in healthcare services and caregiving, with a strong work ethic, adaptability, and commitment to delivering quality work.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Virtual Assistance & Admin
E-commerce & Marketplace
Marketing & Growth
Specialized Skills
Work Experience
LinkedIn Outreach Specialist
Koitecc Solutions
Sep 2024 - Dec 2024
Key Achievements:
•Contributed to research and data gathering to support marketing strategy development. •Supported improvements in outreach and lead-nurturing processes. •Helped strengthen team collaboration and communication across marketing activities.
Nursing Assistant
Malta Medical Center, Inc
Apr 2024 - Aug 2024
Key Achievements:
•Provided direct assistance to patients with daily personal care needs. •Contributed to maintaining a comfortable and supportive care environment. •Supported the delivery of basic healthcare services through attentive patient assistance.
Nursing Assistant / Private Duty Caregiver
St. Therese Senior Care Center
Sep 2023 - Mar 2024
Key Achievements:
•Delivered personalized care to support patients’ daily needs. •Helped maintain a safe and comfortable environment for patients. •Developed practical experience in caregiving, patient assistance, and compassionate communication.
Campaign Manager – Social Media Marketing and Data Entry Research
Ion Anthos Consultancy
Jun 2021 - May 2022
Key Achievements:
•Gained practical experience in campaign management, social media marketing, and data research. •Supported campaign activities through organized data handling and research. •Developed skills in multitasking, information management, and marketing support.
Virtual Call Center Agent
Smart Apartment Data
Mar 2021 - May 2021
Key Achievements:
•Gained experience handling customer inquiries across multiple communication channels. •Strengthened written and verbal communication skills. •Developed the ability to respond to customer concerns professionally and efficiently.
Customer Service Representative
Concentrix
Nov 2020 - Mar 2021
Key Achievements:
•Built a foundation in customer service and customer relationship management. •Developed skills in conflict resolution, service communication, and rapport building. •Gained experience addressing customer concerns while supporting a positive customer experience.
Quick Stats
Certifications
Education
Associate's Degree
Damla Training Institute of Techinology, Inc.
2025 - 2025