Virtual Assistant , Live chat support , Customer Service AssVirtual Assistant , Live chat support , Customer Service Ass
Mhyca
1,000/mo
Ilocos sur, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$1,000
per month
($6/hour)
Member since October 2026
Profile Description
Dedicated Customer Service and Operations Professional offering 7+ years of combined experience, including 6 years in customer service, 1 year in dedicated live chat support, and 6 months in back-office operations. Proven ability to balance front-facing customer interactions with detail-oriented administrative tasks. Seeking a role that leverages this diverse background to deliver exceptional omni-channel support, rapid ticket resolution, and accurate data management.
Top Skills
After Effects · <1 yearAmazon FBA · <1 yearBardeen · <1 yearCalendly · <1 yearCandidate Sourcing · <1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Content & Writing
Email CopywritingBeginner
Customer Success
Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner
Technical SupportBeginner
Social Media SupportBeginner
Ticket ManagementBeginner
Help ScoutBeginner
LiveChatBeginner
Data & Analytics
Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner
Design & Creative
CanvaBeginner
Logo DesignBeginner
Social Media GraphicsBeginner
Final Cut ProBeginner
After EffectsBeginner
CapCutBeginner
Video EditingBeginner
YouTube OptimizationBeginner
E-commerce & Marketplace
EtsyBeginner
Amazon FBABeginner
TikTok ShopBeginner
Facebook MarketplaceBeginner
GumroadBeginner
Order ProcessingBeginner
DropshippingBeginner
Inventory ManagementBeginner
Print on DemandBeginner
Product PhotographyBeginner
Order FulfillmentBeginner
Human Resources
Candidate SourcingBeginner
Virtual Assistance & Admin
Travel PlanningBeginner
Document ManagementBeginner
Data EntryBeginner
Meeting CoordinationBeginner
Executive Assistant ServicesBeginner
Personal Assistant ServicesBeginner
Research & Information GatheringBeginner
CalendlyBeginner
BardeenBeginner
Monday.comBeginner
NotionBeginner
ClickUpBeginner
Work Experience
Customer Service Associate
Accenture
Nov 2024 - Oct 2026
Key Achievements:
Telco account
Technical SupportTicket ManagementEmail SupportLive Chat SupportPhone Support
TECHNICAL Support
Alorica
Jul 2023 - Sep 2023
Live Chat SupportPhone Support
Back office
Synerg
Mar 2022 - Jul 2022
Google Sheets (Advanced)Excel (Advanced)
CUSTOMER SERVICE (Financial account)
Sitel
Jun 2020 - Feb 2022
Quick Stats
Age25 years
English LevelFluent
ID VerificationNot verified
Portfolio
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Education
Bachelor's Degree
Pines City Colleges
2020 - 2022