Dave

Social Media Manager/Assistant Director for Customer Support

Dave

ID Verified
1000/mo
Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

With several years of experience in customer service, operations, and virtual assistance, I bring a strong background in team leadership, client support, and process management. I am confident that my skills and proven track record in delivering results make me a strong fit for your team. Additionally, as a Social Media Community Manager I was responsible for managing community engagement, Content creation, Photo and Video Editing.

Top Skills

Content Strategy · 3 yearsDropshipping · 3 yearsFacebook Marketplace · 3 yearsGorgias · 3 yearsHootsuite/Buffer · 3 years

Skills & Expertise

E-commerce & Marketplace

ShopifyAdvanced
TikTok ShopAdvanced
Facebook MarketplaceAdvanced
Order ProcessingAdvanced
GorgiasAdvanced
DropshippingAdvanced

Marketing & Growth

Meta Ads (Facebook/Instagram)Beginner
TikTok AdsBeginner
Community ManagementBeginner
Content StrategyAdvanced
Influencer OutreachBeginner
Social Media AnalyticsBeginner
Hootsuite/BufferAdvanced
Facebook Business ManagerBeginner

Sales & Business Development

SalesforceAdvanced
Zoho CRMAdvanced

Work Experience

Assistant Director for Customer Support

Pest Control

Jan 2024 - Sep 2025

Key Achievements:

Provided strategic leadership in overseeing daily operations for sales, customer retention, and cancellations, ensuring alignment with company goals.

Zoho CRM

Social Media Community Manager

E-Commerce

Jan 2022 - Jan 2025

ShopifyOrder ProcessingMeta Ads (Facebook/Instagram)Content StrategyGorgiasTikTok ShopTikTok AdsDropshippingCommunity ManagementSocial Media AnalyticsSalesforceFacebook Business ManagerHootsuite/Buffer

Quick Stats

Age28 years
English LevelFluent
ID VerificationVerified
Portfolio
🔒