Dave

Social Media Manager/Assistant Director for Customer Support

Dave

ID Verified
1,200/mo
Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

With several years of experience in customer service, operations, and virtual assistance, I bring a strong background in team leadership, client support, and process management. I am confident that my skills and proven track record in delivering results make me a strong fit for your team. Additionally, as a Social Media Community Manager I was responsible for managing community engagement, Content creation, Photo and Video Editing.

Top Skills

CapCut · 4 yearsContent Strategy · 3 yearsDropshipping · 3 yearsFacebook Marketplace · 3 yearsGorgias · 3 years

Skills & Expertise

E-commerce & Marketplace

ShopifyAdvanced
TikTok ShopAdvanced
Facebook MarketplaceAdvanced
Order ProcessingAdvanced
GorgiasAdvanced
DropshippingAdvanced

Marketing & Growth

Content StrategyAdvanced
Hootsuite/BufferAdvanced
Meta Ads (Facebook/Instagram)Beginner
TikTok AdsBeginner
Community ManagementBeginner
Influencer OutreachBeginner
Social Media AnalyticsBeginner
Facebook Business ManagerBeginner

Sales & Business Development

SalesforceAdvanced
Zoho CRMAdvanced

Design & Creative

CapCutAdvanced
DaVinci ResolveIntermediate

Work Experience

Video Editor

Freelance

Mar 2022 - Present

Key Achievements:

Video Editor | Social Media | Freelance Short-Form Video Editing (Reels, TikTok, Shorts) Long-Form Video Repurposing Captions, Motion Graphics & Transitions Photo Editing & Thumbnails Content Optimization for Social Media Fast Turnaround & Attention to Detail

DaVinci ResolveCapCut

Assistant Director for Customer Support

Pest Control

Jan 2024 - Sep 2025

Key Achievements:

Provided strategic leadership in overseeing daily operations for sales, customer retention, and cancellations, ensuring alignment with company goals.

Zoho CRM

Customer Support

E-commerce

Oct 2025 - Jul 2025

ShopifyOrder ProcessingGorgiasTikTok Shop

Social Media Community Manager

E-Commerce

Jan 2022 - Jan 2025

ShopifyOrder ProcessingMeta Ads (Facebook/Instagram)Content StrategyGorgiasTikTok ShopTikTok AdsDropshippingCommunity ManagementSocial Media AnalyticsSalesforceFacebook Business ManagerHootsuite/Buffer

Quick Stats

Age29 years
English LevelFluent
ID VerificationVerified
Portfolio
🔒