Customer Service/Virtual assistant/Carrier SalesCustomer Service/Virtual assistant/Carrier Sales
Nikki
$1,000
per month
($6/hour)
Profile Description
Experienced BPO professional turned remote specialist with over a decade of experience across customer service, e-commerce support, and logistics. Proven track record transitioning from high-volume customer support and tech troubleshooting into freight brokerage, where I focus on carrier sourcing, real-time shipment tracking, and rate negotiation. Reliable multitasker skilled in handling omnichannel communications and navigating complex digital tools to keep daily operations running smoothly.
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
E-commerce & Marketplace
Sales & Business Development
Work Experience
Carrier Sales Representative
Synergy Freight
Apr 2021 - Jun 2026
Customer Service
Valyou Furniture
Oct 2021 - Mar 2022
Video Editor
EZVID INC.
Jun 2019 - Dec 2020
Customer Service
Flatworld Solutions
Nov 2019 - Dec 2019
Job Responsibilities:
E-commerce Email/Chat support Facebook page content moderation
Customer Service
Teleperformance
Jun 2015 - Dec 2019
Job Responsibilities:
Bell Mobility Customer Service and Billing Specialist Comcast Technical Support Expedia Service Customer Service Representative for hotel bookings
Shopify Virtual Assistant
DIGITAL CONSULTANCY SERVICES
Aug 2019 - Nov 2019
Job Responsibilities:
Build websites for clients’ stores (Shopify) Social Media Management Content Creation Product Management
Customer Service Representative
VXI Global Holdings
Sep 2013 - May 2014
Job Responsibilities:
Customer Service Representative Western Union Money Transfer By Phone