Jade

Customer Service Representative

Jade

ID Verified
1,700/mo
Davao, Philippines
Looking for Full-time
8 hours/day
Availability: EU / Asia timezone

Profile Description

- Experienced Chat Sales Representative with 8+ years of experience in chat sales and customer service. - Skilled in customer engagement, sales conversion, upselling, cross-selling, and objection handling. - Experienced in technical support, troubleshooting, account security, and resolving customer issues through email and live chat. - Provided Virtual Assistant services, including appointment scheduling, calendar management, meeting coordination, booking management, invoicing, and social media ...

Top Skills

Calendar Management · <1 yearCalendly · <1 yearCustomer.io · <1 yearData Entry · <1 yearDropshipping · <1 year

Skills & Expertise

Customer Success

Customer.ioBeginner

E-commerce & Marketplace

ShopifyBeginner
DropshippingBeginner
Order FulfillmentBeginner

Marketing & Growth

Email MarketingBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Data EntryBeginner
CalendlyBeginner
Research & Information GatheringBeginner
Personal Assistant ServicesBeginner
Executive Assistant ServicesBeginner

Work Experience

Chat Sales Representative

Concentrix Philippines

Oct 2017 - Present

Customer Service Representative

Sitel Philippines

Jun 2015 - Aug 2017

Quick Stats

Age33 years
English LevelFluent
ID VerificationVerified

Education

Associate's Degree

TekSquad Institute of Information Technology

2013 - 2015