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Organized and discreet Executive Assistant, HR, and Operations professional with 13+ years of experience supporting CEOs, business owners, and management teams across hospitality, pharmaceutical, real estate, professional services, and customer operations. Experienced in executive support, HR administration, recruitment coordination, employee onboarding, workforce management, and day-to-day business operations. Trusted to manage sensitive information, coordinate people and processes, maintain accurate records, and keep business priorities on track. Built on a strong foundation in operations and team leadership, with hands-on experience managing a team of 24 employees, overseeing new hires, conducting interviews, coordinating training, managing escalations, monitoring KPIs, and driving employee performance and development. Combines people management with operational discipline, process improvement, and structured reporting to support business efficiency and service quality. Proficient in executive calendar and email management, recruitment support, employee records administration, onboarding, training coordination, performance management, project tracking, vendor management, invoicing, end-to-end accounting cycle support, CRM management, research, and analytics reporting. Also experienced in social media management and content support, including content calendars, scheduling, newsletters, and branded materials. Adept at working independently, handling multiple priorities, and supporting international teams across different time zones.

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Customer Service & Operations Support Specialist with over 15 years of experience in customer service, customer relations, order processing, logistics coordination, scheduling, and administrative support. Skilled in handling customer inquiries, resolving complex issues, processing orders, coordinating daily operations, monitoring schedules, and managing potentially fraudulent transactions. Proficient in CRM systems, communication platforms, and productivity tools. A fast learner, detail-oriented, adaptable, and committed to delivering excellent customer service while ensuring efficient and reliable operations.

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I’m Precious Charles, a Kenyan-based Executive and Personal Virtual Assistant who helps founders, leaders, and fast-moving CEOs free up time, reduce mental load, and gain control over their daily operations. I bring a calm, process-oriented approach to what often feels like chaos, especially for leaders juggling dozens of tasks, emails, and people. I specialize in the invisible architecture behind the scenes: executive calendars that actually reflect priorities, inboxes that surface what matters most, balanced accounts, and automating workflows. I don’t just take on admin work, I redesign how work flows. Before stepping fully into the VA space, I built a strong foundation in business and operations, which shaped how I approach support. I’m deeply interested in systems thinking and helping organizations become more efficient from the inside out. I believe support isn’t just about tasks, it’s about alignment, intuition, and trust. My clients count on me not only to manage details but to anticipate needs, solve problems before they escalate, and bring clarity when things feel overwhelming. I thrive in remote, cross-time-zone work, and I’m always looking for ways to optimize, not just work, but communication and energy. Whether I’m managing a CEO’s week, reconciling online QuickBooks accounts, setting up a CRM from scratch, or documenting an SOP library, I operate with intention, discretion, and excellence. If you’re building something meaningful and need a right-hand partner who can bring both structure and soul to your operations, I’m your person.

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Professional Summary Results-driven customer experience specialist with experience in customer success, project management, virtual assistance, and cold calling. Proven ability to manage enterprise clients, lead Agile/SDLC implementations, and deliver high-quality support in remote environments. Skilled in CRM management, communication, problem-solving, and lead generation, with a strong track record of meeting KPIs and improving customer satisfaction. Adept at building relationships, resolving issues efficiently, and driving retention through proactive engagement. Brings a client-focused mindset, adaptability, and consistent performance in fast-paced, results-oriented roles. Work Preference Seeking a fully remote, long-term role in customer experience, customer success, or support operations. Open to working across global time zones, including evenings and weekends, to meet business needs. Interested in roles that involve client interaction, problem-solving, and cross-functional collaboration. Prefer performance-driven environments with clear KPIs, growth opportunities, and the ability to contribute to customer satisfaction and business success. Comfortable using various digital tools, CRMs, and adapting quickly to new systems.

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I’m an experienced Executive & Digital Support Specialist with 5+ years of experience helping business owners and teams stay organized, productive, and focused on growth. I provide reliable support across executive administration, business operations, CRM and lead management, social media, content creation, website support, and workflow organization. With 1year HR experienced and 5years as admin & logistics of Disney Garments Factory in Brunei Darussalam. I also use AI tools and modern digital platforms to work smarter whether that means creating content and graphics, building websites, improving workflows, organizing information, or finding more efficient ways to get things done. I’m comfortable learning new systems and turning ideas into practical, organized solutions. What sets me apart is that I don’t simply wait for a list of tasks. I take ownership, look ahead, communicate clearly, and make sure things are followed through. I value integrity, reliability, attention to detail, and building genuine working relationships with the people I support. My goal is simple: to make your work easier, your systems more organized, and your business better supported so you can focus on what matters most.

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I'm currently employed as a Finance Officer at Kenya Airports Parking Services Ltd. I have been in this role since January [phone hidden]. As a Finance Officer, my primary duties include: Statutory taxes filing and payments; bank, creditors, debtors, and statutory reconciliations; data analysis and reporting; book keeping(invoices, journals, and inter-company contra entries); processing payments and refunds; and any other task as assigned. From these I have developed reporting, communication, and analytical skills. Additionally, I have a Data Analytics Certification from ALX and are currrently progressing to acquiring Data science Certification from both ALX and Worldquant University. I have acquired a wealth of knowledge on tools such as Power BI, SQL for data analysis, Google workspace and Microsoft tools, and most importantly how to effectively apply AI when working on data analytics. Presently, I am learning python. I have a Bachelor of Commerce Degree(Banking and Finance) from Chuka University, and in [phone hidden] I was also certified as a Virtual Assistant after 10 weeks training at ALX Africa. I believe I am equipped to handle any role related to my expertise and also take up on new roles since I am curious, excited about, and ready to explore new opportunities. Thank you.

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Highly analytical Accountant with 15+ years of experience delivering accurate financial reporting and actionable insights in high-volume environments. Experienced in Accounts Payable, Accounts Receivable, accrual accounting, general ledger maintenance, reconciliations, month-end and year-end close,financial statement preparation, billing, collections, and audit support. Advanced user of QuickBooksOnline ,NetSuite, Sage, Advanced Excel, and ERP systems, with a strong track record of improving accounting workflows through technology integration and maintaining audit-ready financial records. Skills • Accounts Payable (AP) • Accounts Receivable (AR) • General Ledger Accounting • Accrual Accounting • Bank & Account Reconciliations • Balance Sheet Reconciliation • Financial Statement Preparation • Financial Reporting • Month-End Close • Year-End Close • Bookkeeping • Revenue Recognition • Billing & Collections • Payroll Processing • Sales Tax Compliance • Expense Management • Audit Support & Audit Readiness • Multi-Entity Accounting • Vendor & Customer Account Management What makes me a great hire is my combination of accuracy, reliability, and strong organizational skills. I pay close attention to detail and take pride in maintaining accurate financial records while meeting strict deadlines. I’m proactive in identifying discrepancies, solving problems quickly, and ensuring smooth accounting operations. I also adapt well to remote work environments, communicate professionally with vendors and team members, and continuously look for ways to improve efficiency. My ability to handle high-volume tasks while maintaining quality makes me a strong fit for accounting and bookkeeping roles.

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Results-driven Executive Business Support & Remote Operations Specialist with 10+ years of professional experience and 4+ years supporting US businesses remotely. Trusted by franchise owners to manage accounts receivable, executive support, operations coordination, customer communication, business administration. customer communications, payment processing, CRM administration and workflow coordination. Known for taking ownership, improving processes and delivering exceptional customer service with minimal supervision.

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I am a dedicated and detail-oriented professional with a strong ability to manage multiple priorities while maintaining high-quality work standards. I have solid experience in bookkeeping and accounting, with a strong understanding of financial processes, reconciliations, and accurate record-keeping. I communicate clearly, adapt quickly, and consistently follow through on my responsibilities. I take ownership of my tasks, enjoy problem-solving, and work well both independently and within a team.

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I am a digital operations and marketing professional with skills across CRM management, lead generation, sales development, digital marketing, social media strategy, AI prompt engineering, and administrative support. I help businesses organize their sales processes, research potential customers, manage lead pipelines, coordinate follow-ups, and support their digital marketing activities. I am comfortable working with tools such as GoHighLevel, Salesforce, Apollo, and HubSpot to support business development and customer relationship management. My background includes AI training and data annotation projects, recruitment support, online tutoring, and business development activities. I also run AuraMoore Global Solutions, where I am developing services focused on business growth, sales development, talent solutions, and digital operations. **My core skills include:** - Lead generation and prospect research - CRM management and sales pipeline organization - Appointment setting and sales development support - Digital marketing and social media strategy - Recruitment coordination and candidate sourcing - Virtual assistance and administrative support - AI prompt engineering and data annotation - Online research and business support I hold a CertiProf Prompt Engineering Certificate, HubSpot Digital Marketing Certification, TEFL Certification, and Community & Environmental Health Certificate. I have also completed Social Media Management & Strategy training through AuraMoore Digital Academy. I am currently pursuing a Bachelor of Applied Science in Professional Studies. I am interested in remote opportunities with international businesses, marketing agencies, startups, and growing teams that value organization, adaptability, clear communication, and technology-enabled workflows. I look forward to contributing to a team where I can support business operations, strengthen customer outreach, and help improve the efficiency of everyday processes.

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Highly organized and dependable Virtual Assistant and former Office Manager with a proven record of achievements in administrative operations and human resources. Experienced in managing end-to-end recruitment, payroll coordination, and digital record-keeping with a high level of accuracy. Exceptional at building professional relationships through clear communication and proactive problem-solving. Committed to helping companies scale by implementing structured workflows and maintaining peak efficiency in fast-paced remote environments.

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Are you feeling Overwhelmed Trying to Grow Your Sales? You’re Not Alone – I’m Here to Help! Together, we’ll turn your sales challenges into success stories. As a B2B and B2C sales expert, I’m dedicated to understanding your unique business needs and becoming your trusted partner in driving growth. Here’s how I’ll make a difference: Tailored Lead Generation: Finding the right leads that truly matter. Persuasive Sales Pitches: Crafting messages that connect emotionally with your prospects. Confident Deal Closing: Turning opportunities into revenue, every time. Let’s achieve success together!

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I'm Evalyne, a Senior Executive Assistant based in Nairobi with over six years of experience in a busy cooperative finance institution. I started on the front line serving members, then moved into the CEO's office, supporting the CEO and Finance Manager directly. That path taught me how an organization works from both sides: what customers need and how leaders make decisions. I help executives and teams stay organized, prepared, and a step ahead. That includes: Managing calendars, priorities, and correspondence Coordinating board and committee meetings, from agendas and meeting packs to minutes and action tracking Planning travel, accommodation, workshops, and events Handling vendor coordination, quotations, and procurement support Processing invoices, tracking expenditure, and supporting audits Keeping confidential records secure and well organized I'm trusted with sensitive information, and my ISO/IEC [phone hidden] training means I take data protection seriously. I also bring a background in public health and M&E, so I'm comfortable with data, reporting, and clear written summaries. I work fluently in English and Kiswahili, and I'm proficient in Microsoft Office, Google Workspace, Zoom, and Teams. If you need someone dependable, discreet, and quick to build simple systems that make your week run smoother, I'd love to help.

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I am a detail-oriented and dependable Virtual Assistant with completed ALX Virtual Assistant training and practical experience in administrative support, data management, reporting, documentation, and workflow coordination. My background in quality control and accounting support has strengthened my organizational skills, accuracy, problem-solving abilities, and commitment to meeting deadlines. I am proficient in Microsoft Excel, data cleaning, report preparation, and digital record management and familiar with QuickBooks and Tally. I can support clients with administrative tasks, data entry, file organization, research, task tracking, and financial recordkeeping. I am a quick learner, communicate professionally, handle information responsibly, and take initiative to ensure tasks are completed accurately and efficiently. My goal is to help clients save time, stay organized, and focus on growing their businesses.

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Customer Experience and Operations Leader with extensive experience in health technology, SaaS onboarding, customer success, technical support operations, and process improvement. Proven track record of building high-performing support teams, implementing scalable service delivery frameworks, and driving customer retention through data-driven decision-making. Experienced in managing cross-functional relationships between customers, technical teams, healthcare providers, and insurance organisations. Recognised for strong stakeholder management, operational excellence, customer-centric problem-solving, and the ability to translate complex technical concepts into exceptional customer experiences. Passionate about digital transformation, product adoption, customer success strategy, process optimisation, and leveraging technology to improve service delivery. Known for taking ownership, driving execution, and delivering measurable results in fast-paced environments.

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Senior Executive Assistant with seven years supporting C-suite founders and leaders, and an AI-first way of working. I use Claude, ChatGPT and Gemini daily for research, summarising, email drafting and task management, and build automations in Zapier and Make that take repetitive work off the table entirely. Prompt writing is part of my toolkit, not an afterthought. Alongside that, I run the fundamentals well: calendars and inboxes across multiple executives and time zones, travel coordination, documents and reports, meeting agendas and minutes, and event planning. Most recently I supported multiple C-suite executives at once, and earlier built systems from scratch that lifted executive efficiency by 30%. My Finance degree keeps me comfortable with budgets and detail. I'm proactive, discreet with confidential information, and used to working independently and fully remote. I like finding the tool or workflow that makes a leader's day run quieter, and I stay current with new AI tools as they emerge.

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Detail-oriented Bookkeeper and Virtual Assistant with experience in financial recordkeeping, data entry, lead generation, and social media support. Skilled in QuickBooks Online, bank reconciliation, accounts payable and receivable, payroll, invoicing, and tax-related tasks (VAT & Non-VAT, GST, BAS). Experienced in supporting both local and international clients, including administrative tasks, email management, and outreach. Proficient in Excel & Google Sheets, data organization, and lead tracking, with a strong ability to maintain accurate records and keep operations organized and efficient. Reliable, adaptable, and committed to delivering consistent and high-quality work.

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Customer service and administrative support professional with experience in handling phone, email, and chat inquiries, coordinating tasks, managing documentation, and resolving client concerns. Highly organised, detail-oriented, and proactive, with strong communication, problem-solving, and time management skills. Committed to delivering excellent customer service and ensuring efficient daily operations.

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Nearly 4 years in healthcare, travel, and finance; skilled, adaptable, reliable, and client focused.

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Experienced Real Estate Virtual Assistant and Operations Support Specialist with 8+ years of experience supporting U.S.-based real estate investors, agents, and entrepreneurs. Skilled in transaction coordination, executive assistance, CRM management, lead generation, skip tracing, property management, administrative operations, and workflow management. Proficient in tools such as GoHighLevel, Podio, Resimpli, PropStream, DocuSign, Dotloop, and Google Workspace. Detail-oriented, proactive, and reliable, with a strong ability to manage multiple priorities, streamline processes, and keep daily operations running smoothly.

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