Evalyne

ADMINISTRATIVE EXECUTIVE ASSITANT

Evalyne

900/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I'm Evalyne, a Senior Executive Assistant based in Nairobi with over six years of experience in a busy cooperative finance institution. I started on the front line serving members, then moved into the CEO's office, supporting the CEO and Finance Manager directly. That path taught me how an organization works from both sides: what customers need and how leaders make decisions. I help executives and teams stay organized, prepared, and a step ahead. That includes: Managing calendars, priorities, ...

Skills & Expertise

Customer Success

Finance & Accounting

Marketing & Growth

TikTok AdsBeginner
Google AdsBeginner

Sales & Business Development

Work Experience

Operations associate

Siginon Sacco

Jan 2024 - Jul 2025

Job Responsibilities:

Provide executive and operational support to senior leadership, including calendar Management, report preparation, and travel coordination. Compiled performance reports and supported data-driven decision-making. Organize board and stakeholder meetings; prepare agendas, record minutes, and track follow-ups on action items. Support departmental budget preparation, expenditure tracking, and audit rea...

Excel (Advanced)Data VisualizationStatistical AnalysisGoogle Sheets (Advanced)Data MiningSage

Customer service Executive

Siginon Sacco

May 2019 - Dec 2023

Job Responsibilities:

Responded to customer inquiries via phone and email, resolving complaints promptly. Logged and tracked customer feedback, issues, and service requests. Provided accurate product information and helped customers make informed financial decisions. Strengthened member retention through proactive service and stakeholder engagement. Achieved team targets and client service performance metrics consist...

Live Chat SupportTicket ManagementExcel (Advanced)Statistical AnalysisCustomer.io

Quick Stats

Age33 years
GenderFemale
English LevelFluent
ID VerificationNot verified
Portfolio
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Certifications

MONITORING AND EVALUATION
GOOGLE ANALYTICS
VITUAL ASSISTANT

Education

Bachelor's Degree

JOMOKENYATTA UNIVERSITY OF AGRICULTURE AND TECHNOLOGY

2015 - 2018