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I am a dedicated and results-driven Virtual Assistant with over 8 years of experience in customer service, administrative support, real estate cold calling, appointment setting, and operations management. My background includes guest experience management, reservation coordination, email management, CRM updates, lead generation, data entry, and team leadership. I am proficient in Google Workspace, Microsoft Office, Salesforce, GoHighLevel, Zendesk, Guesty, Streamline, and Escapia. I am highly organized, detail-oriented, tech-savvy, and adaptable to different business needs. I take pride in being proactive, dependable, and resourceful. I can work independently, manage multiple priorities, and communicate professionally with clients and team members. My goal is to provide reliable, high-quality support that saves clients time, improves daily operations, and helps their businesses grow.

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High-level Executive Assistant and Executive Operations Partner with 5+ years of experience giving founders, CEOs, and senior leaders back their most valuable resource: time. I manage the calendars, inboxes, projects, finances, and reporting behind an executive so leaders can stay focused on strategy and growth instead of day-to-day admin. Trusted with confidential, high-stakes information across remote, multi-time-zone environments, and known for anticipating needs before they are voiced, building systems that scale, and pairing hands-on execution with AI-powered efficiency.

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Operations, Training, and Workforce Management Specialist with multi-industry expertise across NDIS provider administration, recruitment, corporate learning and development, workforce scheduling, and hospitality leadership. Experienced in applicant screening, background and compliance checks, real-time schedule tracking, and administrative support. Leverages proficiency in ShiftCare, Microsoft Excel, and Power BI to smooth out recruitment workflows, fix scheduling errors, and support executive decision-making.

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Accounting, Bookkeeping Assistant, and admin with 7+ years of experience supporting daily bookkeeping, accounts payable, accounts receivable, bank and credit card reconciliations, invoicing, payroll, expense tracking, and financial reporting. Proficient in QuickBooks Online, Microsoft Excel, Google Workspace, and cloud-based document management. Experienced in maintaining accurate, audit-ready financial records and coordinating remotely with clients, executives, employees, suppliers, and vendors. Trained in basic Australian accounting and virtual assistance.

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I have qualifications in Bpr report, Red reports, Stock takes/ Annual stock takes, Ordering of stock, Stock control and more. I have excellent Micorosoft office skills such as Word, Excel, PowerPoint, I have excellent customer services skills and are excellent with telephone communication. I am social savvy i don't have previous salon reception experience but i am very good at handling phone calls, emails etc

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Your search for a professional executive assistant should stop right here. In summary, here's what you'll get from me. • 5+ years of experience in administrative and operational roles. • 5+ years of experience in research and content writing. • Social media management • Intensive research • Tech-savvy. • Critical thinking, creativity, and proactiveness. • Canva expert • Lead generation • Email and social media marketing With my extensive experience in providing remote support to businesses, I am confident that I have the necessary skills and expertise for this job. As a highly organized and detail-oriented individual, I have a proven track record of managing administrative tasks, scheduling appointments, responding to emails, and handling customer inquiries. I am also proficient in various virtual assistance tools, including Google Suite, Microsoft Office, Click-up, notion, and Slack. I can help with managing social media accounts, creating reports and presentations, conducting online research, and much more. My communication skills, both written and verbal, are excellent, and I am comfortable interacting with people at all levels. I have a strong work ethic, and I am always looking for ways to improve my performance and exceed expectations. As your virtual assistant, I understand the importance of maintaining confidentiality and professionalism, and I will ensure that all sensitive information is kept secure and handled with the utmost discretion. I've also attached some samples of my writing work and my portfolio: [link hidden] [link hidden] [link hidden] Organizations I've worked for: • [link hidden] (Worked as their VA for more than 5 years) • [link hidden] (Worked as their operations manager and executive VA for more than 5 years) If you need more samples related to any subject, let me know. Many thanks. Hoping to hear from you soon. Caroline

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I am a highly experienced Operations, Project Management, and Virtual Assistance professional with over 10 years of experience supporting businesses across e-commerce, retail, skincare, and international remote teams. I specialize in project coordination, workflow optimization, administrative systems, social media management, customer service, sales and marketing, and remote team support. I have worked with companies such as Beenom (UK skincare brand) where I managed production projects and provided executive virtual assistance, and Scarlet Sarge where I handled social media strategy, advertising, content creation, procurement, and sales operations. My strengths lie in bringing structure to fast-paced environments, improving operational efficiency, and ensuring tasks are delivered on time and to a high standard. I combine strong organizational skills with marketing and digital execution experience, making me effective in both strategic and hands-on roles. I am focused on high-income remote skills including project management, virtual assistance, operations support, and digital business growth.

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BPO training and quality leader with 16+ years of customer experience operations experience, including 11+ years in training leadership and Director-level ownership of integrated Training & Quality functions. Experienced in developing and coaching training leaders, building scalable certification and onboarding frameworks, standardizing learning delivery across global vendor networks, and using performance insights to improve capability and operational results. Directed a 57-person organization supporting 200 FTE; led a trainer certification framework adopted by 43 vendors and 100+ trainers; and increased knowledge completion from 74% to a sustained 97%. COPC-certified leader with strengths in stakeholder partnership, continuous improvement, and training governance.

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My career began in remote classrooms, teaching English to children and adults. After three years of teaching since [phone hidden], I realized the work I enjoyed most was creating engaging content, interacting with people, and keeping projects organized—so I moved into virtual assistance and social media management. Since then, I’ve built my experience around administrative support and marketing content that helps teams stay organized, communicate clearly, and generate leads. I bring a teacher’s patience and clarity, a VA’s reliability, and a content creator’s curiosity—a combination that helps me support both the people and the processes behind a business.

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Detail-oriented VA with admin & customer support experience, reliable, adaptive, and client-focused.

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Experienced professional in administration, production coordination, sales, and customer service, with an IT diploma and strong organisational and communication skills.

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Experienced Customer Experience Executive and Customer Support Specialist with over 10 years of delivering exceptional service in fast-paced environments. Skilled in handling customer inquiries, resolving complaints efficiently, and building strong client relationships. Known for clear communication, problem-solving, and maintaining professionalism under pressure. A reliable and adaptable team player who consistently works to improve customer satisfaction and contribute to business success, making me a valuable asset to any organization.

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Remote SDR/BDR with 10+ years in sales, specializing in outbound prospecting, cold calling [phone hidden] dials a day), and LinkedIn social selling. I have trained new SDRs, booked [phone hidden] qualified meetings a month, and run B2B outreach to executive buyers, including security leaders. I am also open to LinkedIn-focused social media management. I am looking for part-time work of about 4 hours a day, with extra availability on weekends. Open to remote roles with US, AU, and EU teams.

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Detail-oriented and reliable professional with 3 years of experience as a Customer Service Representative and almost 2 years of experience as a Virtual Assistant specializing in lead generation. Skilled in customer communication, problem-solving, prospect research, lead qualification, data gathering, and maintaining accurate records. Experienced in handling customer concerns professionally, verifying business information, and following client-specific requirements. Possesses strong communication, organizational, and time-management skills, with a commitment to delivering quality work, meeting deadlines, and supporting business growth. Adaptable, proactive, and eager to learn new tools and processes while providing excellent customer service and administrative support.

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Executive Assistant & Operations Professional with extensive remote administrative support and hands-on business management experience. Proven expertise in calendar coordination, CRM maintenance, digital workflows, and high-volume customer communications. Adept at balancing executive support with business logistics, inventory management, and cross-functional team collaboration to drive daily efficiency and organizational success.

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Detail-oriented Accounts Receivable and Accounts Payable professional with experience in invoice processing, payment application, account reconciliation, collections, vendor and customer account management, and maintaining accurate financial records. Proficient in NetSuite, with basic knowledge of QuickBooks. Skilled in handling payment inquiries, resolving discrepancies, monitoring outstanding balances, and supporting daily accounting operations. Organized, adaptable, and committed to accuracy, efficiency, and maintaining positive relationships with customers and vendors.

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I am a dedicated and highly versatile professional with over a decade of experience in data entry, finance, accounting, HR, Admin, customer service, and virtual assistance. With a degree in Accountancy and a solid background in companies. I bring strong technical and analytical skills, excellent time management, and a deep understanding of both corporate and remote work environments. I am proficient in Microsoft Office, Accounting tools, data analysis, and different platforms. I’ve handled tasks from accounts payable/receivable and general ledger management to recruitment, payroll processing, bookkeeping, dispatching, and client communication. My experience spans multiple industries including finance, retail, HR solutions, BPO, and e-commerce. I’ve also worked remotely for international companies based in the U.S., Norway, and Australia from the past, demonstrating strong adaptability and communication skills. I am confident working independently or collaboratively, and I always aim to deliver high-quality, on-time results that meet or exceed expectations.

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I used to be a Dispute specialist and Subject Matter Expert for JP Morgan Chase account at Teleperformance. Also a customer service representative. I am individual who is really motivated in improving performance and making sure I always take criticism as a opportunity to improve my self. In my previous experience I also handle multiple teams as a Subject matter expert basically what I do is to guide them in the work and be the expert to make sure they know what they are doing. Moreover, to make sure that the quality of the dispute we file are really good and will win the in the case.

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I am a Qualified NQF4 Real Estate Agent with 7 years of hands-on experience in the property industry. Experienced in property sales, rentals, client relations, property administration, lead generation, marketing, viewings, negotiations, documentation and general office administration. I am a professional, motivated and results-driven property specialist with strong communication and organisational skills. I understand the full property sales process and take pride in providing excellent service to buyers, sellers, landlords and tenants while building long-term client relationships.

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Customer Support & Operations professional with 20+ years of experience in customer service, scheduling, billing support, sales, training, technical support and operations. Highly organized and customer-focused, with strong skills in CRM management, issue resolution, and coordinating customer needs from initial inquiry through follow-up.

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