Virtual Assistant

Joanne

ID Verified
1,209/mo
Johannesburg , South Africa
Looking for Part-time
6 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a Qualified NQF4 Real Estate Agent with 7 years of hands-on experience in the property industry. Experienced in property sales, rentals, client relations, property administration, lead generation, marketing, viewings, negotiations, documentation and general office administration. I am a professional, motivated and results-driven property specialist with strong communication and organisational skills. I understand the full property sales process and take pride in providing excellent service ...

Top Skills

Calendar Management · 10 yearsData Entry · 10 yearsDocument Management · 10 yearsEmail Management · 10 yearsEmail Support · 10 years

Skills & Expertise

Customer Success

Email SupportExpert
Phone SupportExpert
Social Media SupportExpert
Lead ManagementExpert
Live Chat SupportBeginner
ZendeskBeginner
LiveChatBeginner
IntercomBeginner

Data & Analytics

Excel (Advanced)Expert
Google Sheets (Advanced)Expert
Data MiningBeginner

E-commerce & Marketplace

eBayBeginner
Amazon FBABeginner
ShopifyBeginner
Order ProcessingBeginner
Inventory ManagementBeginner

Finance & Accounting

SageAdvanced
Financial ReportingAdvanced
Risk ManagementBeginner

Real Estate Operations

MLS ManagementExpert
Real Estate ListingExpert
Follow Up BossExpert
AirbnbBeginner
PropStreamBeginner

Sales & Business Development

ZoomInfoExpert
B2B SalesExpert
Lead GenerationExpert
Proposal WritingExpert
Cold Email OutreachExpert
B2C SalesExpert
Cold CallingExpert
Sales Funnel ManagementExpert
Sales PresentationsExpert
NegotiationExpert
Linkedin OutreachExpert
Account ManagementExpert
Warm Outreach & Appointment SettingExpert
SalesforceBeginner

Specialized Skills

Terms & ConditionsExpert
OnboardingExpert
Paralegal ServicesAdvanced
Contract ReviewBeginner
Intellectual PropertyBeginner
Performance ManagementBeginner
Compensation & BenefitsBeginner
Online Course CreationBeginner
Corporate TrainingBeginner
Language TeachingBeginner
Coaching & MentoringBeginner

Virtual Assistance & Admin

Calendar ManagementExpert
Data EntryExpert
Travel PlanningExpert
Email ManagementExpert
Document ManagementExpert
Personal Assistant ServicesExpert
Executive Assistant ServicesExpert
Monday.comIntermediate

Work Experience

Estate Agent

Plusgroup Properties

Oct 2020 - Present

Key Achievements:

Successfully managed the full real estate sales and administration process, from generating and following up on leads to property viewings, client consultations, negotiations, documentation and closing transactions. Built and maintained strong relationships with buyers, sellers, landlords and tenants, contributing to client satisfaction and repeat business. Consistently handled multiple property transactions and administrative responsibilities while maintaining a professional and service-focused approach.

Live Chat SupportSocial Media SupportLiveChatGoogle Sheets (Advanced)Phone SupportIntercomLead ManagementData MiningEmail SupportExcel (Advanced)Financial ReportingReal Estate ListingOrder ProcessingInventory ManagementAirbnbB2B SalesCold Email OutreachLead GenerationMLS ManagementFollow Up BossProposal WritingCold CallingB2C SalesSales Funnel ManagementLinkedin OutreachSalesforceSales PresentationsAccount ManagementNegotiationWarm Outreach & Appointment SettingContract ReviewZoomInfoParalegal ServicesOnboardingOnline Course CreationPerformance ManagementData EntryCalendar ManagementEmail ManagementPersonal Assistant ServicesExecutive Assistant ServicesDocument ManagementMonday.com

Document Controller

Louwill Lefa

Mar 2019 - Present

Key Achievements:

Maintained accurate and compliant document control systems within a mining environment, managing document registers, revisions, distribution and archiving while ensuring project teams had timely access to the correct documentation

Google Sheets (Advanced)Inventory ManagementRisk ManagementLinkedin OutreachOnboardingPersonal Assistant ServicesLive Chat SupportEmail SupportPhone SupportLead ManagementExcel (Advanced)Data MiningFinancial ReportingAccount ManagementData EntryExecutive Assistant ServicesDocument ManagementEmail ManagementMonday.com

Quick Stats

Age40 years
English LevelFluent
Other Languages
AfrikaansFluent
ID VerificationVerified
Portfolio
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Certifications

Iso9001

Education

Certificate

Seta Service

2024 - 2025