Discover Full-Time Remote Professionals Worldwide

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I a a Geology graduate[phone hidden]). I have worked as a freelancer at Freelance back in [phone hidden]. I have worked as a merchant and arbitrageur at Remitano linking with Binance and [link hidden] as well from [phone hidden]. I have worked as a flight advisor from [phone hidden]- present.

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Healthcare practice leaders and C-suite executives share a common bottleneck: administrative overload. When practice owners are buried under prior authorizations, chaotic intake queues, and fragmented patient workflows, clinical care and revenue growth suffer. Similarly, when founders spend hours triaging emails, managing multi-time-zone calendars, and tracking leads manually, high-level business strategy takes a backseat. I solve these operational bottlenecks. As a Healthcare Operations Specialist, Executive Assistant, and Medical VA, I step in as a strategic partner to streamline administrative workflows, automate recurring tasks, and keep operations running seamlessly. Whether optimizing EHR/EMR data management or driving outbound lead generation, I ensure practice leaders and executives regain 15+ hours a week to focus on what matters most—patient care and business expansion. What I Bring to Your Practice or Organization: Healthcare Operations & EMR/EHR Management:End-to-end support for patient intake optimization, prior authorization management, insurance verification, and data hygiene within systems like athenahealth (athenaNet), eClinicalWorks, and Epic—all while maintaining strict HIPAA compliance. C-Suite & Executive Support: High-level calendar and travel management across multiple time zones, C-suite inbox triage and gatekeeping, board meeting prep, expense tracking, and stakeholder communication. Lead Generation & Business Growth:Target audience prospecting, outbound email/LinkedIn campaign execution, lead scoring, and pipeline management using tools like [link hidden], HubSpot CRM, and Sales Navigator. Workflow & AI Automation: Designing smart, automated lead capture and administrative workflows using Zapier, Make, ChatGPT, and Claude to slash manual processing time. Core Tech Stack & Tools: EHR / EMR: athenahealth, eClinicalWorks, Epic, Kareo,Open dental,Therapy notes CRM & Sales: HubSpot, Salesforce, [link hidden], LinkedIn Sales Navigator Productivity & Automation:Zapier, Make, ChatGPT, Claude, Google Workspace, Microsoft 365, Notion, Trello, Asana Communication:** Slack, Zoom, Calendly,Google Calender ,Ring Central

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Professional Summary Motivated and customer-focused professional with training in Digital Customer Service through Generation Kenya and experience in front office operations. Skilled in handling customer inquiries, active listening, problem-solving, written and verbal communication, and maintaining positive customer relationships. Familiar with digital communication channels, including live chat and email, as well as CRM tools such as Zendesk. Adaptable, detail-oriented, and committed to providing timely, empathetic, and solution-focused support. Eager to contribute to a customer-centric organization while growing professionally in digital customer service and customer experience. Work Preferences Interested in remote or hybrid opportunities in Digital Customer Service, Customer Support, Customer Experience, and Call Centre Operations. Comfortable supporting customers through live chat, email, and phone while maintaining professionalism, empathy, accuracy, and efficiency. Open to full-time opportunities, flexible schedules, and continuous learning. Prefer a collaborative, growth-oriented work environment that values customer satisfaction, teamwork, accountability, and professional development.

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I have supported 3 to 5 concurrent clients across real estate, operations, and sales support roles, managing appointment scheduling, calendar coordination, and email management for multiple stakeholders simultaneously. • Built and maintained CRM databases to track client interactions and improve outreach efficiency • Executed lead generation strategies for the real estate sector, identifying, qualifying, and organizing prospects into actionable pipelines • Coordinated digital marketing assets, managed social media engagement, and optimized internal communication protocols to improve team productivity

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Versatile and detail-oriented professional with experience in **Virtual Assistance, Data Analysis, and IT Support**, combining administrative efficiency with technical and analytical expertise. Experienced in organizing and validating data for **500+ member records**, developing Power BI dashboards to analyze road accident trends, and providing IT support covering hardware and software troubleshooting, system configuration, user accounts, and software installation. Proficient in Excel, SQL, Python, Power BI, Microsoft Office, and Google Workspace, with strengths in online research, data entry, report preparation, digital documentation, and workflow coordination. Holds a BSc in Biosystems Engineering, is pursuing an MSc in Data Science, and has certifications in Google Data Analytics, ICDL, and Cisco Junior Cybersecurity Analyst. Adaptable, analytical, and committed to delivering accurate work, resolving technical issues, and helping teams operate more efficiently.

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Customer Experience and Operations Leader with extensive experience in health technology, SaaS onboarding, customer success, technical support operations, and process improvement. Proven track record of building high-performing support teams, implementing scalable service delivery frameworks, and driving customer retention through data-driven decision-making. Experienced in managing cross-functional relationships between customers, technical teams, healthcare providers, and insurance organisations. Recognised for strong stakeholder management, operational excellence, customer-centric problem-solving, and the ability to translate complex technical concepts into exceptional customer experiences. Passionate about digital transformation, product adoption, customer success strategy, process optimisation, and leveraging technology to improve service delivery. Known for taking ownership, driving execution, and delivering measurable results in fast-paced environments.

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Organized, proactive, and reliable Executive Assistant, Virtual Assistant, and E-commerce professional with 3+ years of experience in sales, customer support, account management, and business operations. Skilled in calendar and schedule management, email/inbox management, meeting coordination, research, data entry, reporting, CRM management, customer support, follow-ups, and administrative tasks. I am highly organized, detail-oriented, proactive, and comfortable managing multiple priorities independently in remote environments. I also have knowledge of Shopify store management, e-commerce operations, product management, customer service, digital marketing, SEO, Google Ads, and email marketing. I completed the Udemy course “Amazon, eBay, Mailchimp Email Marketing, Google Ads, Search Engine Optimisation (SEO) & Shopify” by Trevor Ginn. Proficient in Shopify, Zoho CRM, Zoho Desk, Salesforce, HubSpot, Microsoft Office, Outlook, Google Workspace, Teams, Slack, Zoom, and Jira. I bring strong communication, organization, problem-solving, attention to detail, and follow-through, with a commitment to helping executives and businesses stay organized, productive, and customer-focused.

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I am a Social Media & Customer Support Specialist with experience in social media management, content creation, community engagement and customer communication. I enjoy helping brands build a strong online presence while ensuring customers receive timely, professional and friendly support. My background includes managing social media content, responding to customer inquiries, coordinating online communities and supporting digital marketing initiatives in fast-paced startup environments. I’m highly organized, adaptable and comfortable working remotely while managing multiple tasks efficiently.

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I am an experienced recruitment professional with a background in full-cycle recruitment, including healthcare and technology hiring and more sectors , candidate sourcing, screening, interview coordination, and client communication. I am highly organised, detail-oriented, and skilled at managing multiple priorities while providing an excellent candidate experience. I am seeking remote opportunities in recruitment, talent acquisition, recruiting coordination, or HR support where I can contribute to a growing team.

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With my previous experience at Pacificall, Storsafe Selfstorage, and KO Storage, I have developed strong communication, problem-solving, and customer service skills. I have experience handling customer inquiries through phone, email, chat, video calls, and SMS. I am also skilled in addressing billing concerns, resolving service-related issues, providing basic troubleshooting, and ensuring customer satisfaction. I am committed to providing professional and efficient support while maintaining a positive customer experience. I am a hardworking, adaptable, and motivated individual who is willing to learn and grow with your company. I believe my experience and dedication to customer service would make me a valuable addition to your team.

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Motivated and adaptable individual with a strong passion for creative direction, branding, and visual storytelling. Skilled in developing authentic designs that balance elegance with cultural resonance, while maintaining a practical and collaborative approach. Experienced in iterative workflows, photo editing, and compositional refinement, with a proven ability to deliver polished results that reflect both personal vision and professional standards. Recognised for blending creativity with precision, and for consistently producing work that is expressive, meaningful, and impactful.

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Organized and tech-savvy virtual assistant with a solid background in communication, digital marketing, and admin support. I’m good at keeping things moving, managing schedules, handling customer inquiries, cleaning up workflows, and keeping clients updated without being chased. My experience in content creation, community moderation, and data entry means I’m comfortable switching between tasks fast and staying accurate. I work well independently, learn new tools quickly, and bring a calm, solutions-first vibe to busy teams. Looking to support a remote business with reliable admin help, clear communication, and consistent follow-through.

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Are double booked calendars, 300+ unread email backlogs, and dropped follow-ups silently draining your business momentum? Busy leaders and founders constantly struggle with overflowing inboxes, calendar collisions, manual data entry, and tracking action items that slip through the cracks. As an Executive Virtual Assistant, the solution is building structured operational systems using top industry tools: triage and zero inbox execution via Gmail and Outlook, managing high-volume schedules and 100–150 daily appointments in Google Calendar, Jane App, and Calendly, organizing data and leads in Google Sheets and MS Excel, tracking workflows across Trello, Asana, and ClickUp, managing social DMs and WhatsApp Business customer communication, and running automated pipelines through Zapier, Make, and GoHighLevel. Backed by ChatGPT, Claude, and Gemini for rapid research, HIPAA-certified security, and full flexibility across all working hours and time zones. If you like, I can send you a 3-minute mockup idea for your task. Send a message today, and let us get it off your plate!

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Detail-oriented and results-driven Business Virtual Assistant with over 7 years of administrative, billing, and coordination experience, specializing in behavioral therapy and educational support agencies. Proven expertise in provider relations, session documentation management, billing, compliance tracking, and cross-functional communication. Adept at streamlining remote workflows, supporting onboarding, and maintaining accurate records to ensure seamless ser

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Motivated and organised Computer Science student with strong communication, leadership, research and problem- solving skills. Comfortable using computers and online platforms to find information, organise documents and complete tasks accurately. A fast learner with good attention to detail and a responsible approach to work. Seeking an entry-level remote opportunity in administrative support, virtual assistance, customer service or client support where I can contribute my skills while gaining professional experience.

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Proactive and detail-oriented Executive Assistant with several years of experience supporting executives, founders, and remote teams. Skilled in calendar and inbox management, meeting coordination, task tracking, research, documentation, stakeholder communication, and daily operations. Proficient in Google Workspace, Canva, and project management tools. Recognised for excellent written and spoken English, reliability, discretion, strong organisational skills, and the ability to anticipate needs, manage competing priorities, and work independently in fast-paced remote environments.

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Results-driven Operations, Training, Quality Assurance, and Customer Service Professional with over 8 years of progressive, cross-functional experience spanning operations, quality assurance, data analysis, AI data operations, executive virtual assistance, administrative support, training and development, and customer support across fast-paced, remote, and multicultural environments. Proven track record maintaining customer satisfaction (CSAT) scores above 95 percent, managing 60 to 80 customer tickets per day, reducing average response time by 20 percent, and consistently meeting or exceeding key performance indicators for response time, resolution time, quality assurance, and productivity. Extensive hands-on experience as a subject matter expert, quality analyst, and team leader, including leading quality assurance audits, evaluations, and compliance checks; performing root-cause analysis (RCA); implementing corrective and preventive actions (CAPA); and developing SOPs and quality frameworks to strengthen process reliability. Skilled in CRM and ticketing systems, including Zendesk, Salesforce, HubSpot, and Freshdesk, and proficient in data analysis and reporting using Excel and Google Sheets to identify trends, measure KPIs, and generate dashboards for stakeholders and leadership. Strong, hands-on proficiency across generative AI tools, including Claude and Claude Cowork, ChatGPT, Gemini, Midjourney, and other image-generation tools, used for content creation, research, workflow automation, and productivity support, alongside direct experience with AI/ML data labeling platforms such as Labelbox, Scale AI, and SuperAnnotate. Experienced designing and delivering training programs, onboarding, calibration sessions, and one-on-one and group coaching to improve team capability, consistency, and performance. Adept in executive and administrative support, including calendar management, correspondence, travel coordination, documentation, and filing systems, and comfortable managing multiple concurrent priorities independently with minimal supervision. Technically proficient in Google Workspace, Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), Jira, Trello, Asana, Notion, Slack, Zoom, and Mailchimp. Recognized for excellent written and verbal English communication, strong problem-solving and critical-thinking abilities, high attention to detail, sound judgment in handling sensitive and confidential information, and a consistent, dependable record of delivering exceptional customer and stakeholder experiences while driving measurable operational efficiency.

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I have practical experience in sales and customer engagement through my roles at Mophones and Phoenix Capital. At Mophones, I work as a Sales Executive, where I identify potential customers, understand their needs, explain smartphone features and flexible payment plans, handle enquiries, and follow up with prospects to convert them into customers. At Phoenix Capital, I work as a Sales Agent, promoting logbook loans, car financing, and vehicle repair financing. My responsibilities include generating leads through field visits, referrals, networking, and online platforms, building relationships with potential clients and business partners, explaining financing options, and following up on interested prospects. I believe I should be hired because I am a motivated, adaptable, and customer-focused salesperson with good communication and interpersonal skills. I am comfortable approaching new people, identifying customer needs, explaining products and services, handling objections, and working towards sales targets. I am also a fast learner, results-oriented, and willing to take initiative to generate new business. I would bring commitment, persistence, and a positive attitude to your team while continuously improving my sales skills.

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An executive virtual assistant with 5-years of experience, with specialties in Customer Service and Social Media Management. Eager to implement engagement and efficiency to move to the next big task. In the past years, I've help my clients reach new customers and generating more income that they didn't knew they could earn beforehand.

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Actuarial Science and IT graduate with a strong foundation in data analysis, problem-solving, record management, and business operations, complemented by hands-on experience in financial analysis, actuarial modelling, data validation, and performance reporting. Experienced in utilizing Microsoft Excel, Microsoft Office Suite, Google Workspace, and data management tools to analyze information, maintain accuracy, generate reports, and support informed decision-making. Demonstrates exceptional attention to detail, organizational skills, and the ability to work independently while meeting deadlines and maintaining high standards of accuracy. Alongside a strong analytical background, possesses over two years of experience in customer relations, customer support, sales support, and complaint resolution within high-volume customer-facing environments. Proven ability to respond to customer inquiries, provide accurate information, resolve concerns professionally, maintain customer records, and build lasting client relationships. Skilled in handling customer interactions through phone, in-person, and digital communication channels, conducting follow-ups, escalating complex issues appropriately, and ensuring high levels of customer satisfaction. Recognized for excellent communication, empathy, problem-solving abilities, and a customer-first approach that consistently contributes to positive customer experiences and business growth

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