Virtual AssistantVirtual Assistant
Joyce
$800
per month
($5/hour)
Profile Description
Organized and tech-savvy virtual assistant with a solid background in communication, digital marketing, and admin support. I’m good at keeping things moving, managing schedules, handling customer inquiries, cleaning up workflows, and keeping clients updated without being chased. My experience in content creation, community moderation, and data entry means I’m comfortable switching between tasks fast and staying accurate. I work well independently, learn new tools quickly, and bring a calm, solut...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
Marketing & Growth
Virtual Assistance & Admin
Work Experience
Administrative Assistant and customer service
EPSAM Global
Jan 2025 - Present
Job Responsibilities:
Increased the number of deliveries by 50% at EPSAM Global in the first three months by enhancing smooth coordination with delivery riders and customers. Coordinating end-to-end service delivery processes while maintaining consistent customer communication, ensuring timely resolutions, improved satisfaction scores, and strengthened long-term client relationships. Managing high-volume customer in...
Virtual Assistant
Rent Hub
Sep 2024 - Dec 2025
Job Responsibilities:
Onboarded landlords and caretakers onto property platform while guiding account setup processes, increasing user adoption rates and strengthening stakeholder engagement across target markets. Scheduled and conducted high-volume client interactions while clearly communicating service offerings, improving customer understanding, trust levels, and successful conversion rates across prospective use...
Quick Stats
Certifications
Education
Bachelor's Degree
Moi University
2021 - 2025