Kahren

Virtual Assistant

Kahren

ID Verified
1,450/mo
Albay, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Detail-oriented and results-driven Business Virtual Assistant with over 7 years of administrative, billing, and coordination experience, specializing in behavioral therapy and educational support agencies. Proven expertise in provider relations, session documentation management, billing, compliance tracking, and cross-functional communication. Adept at streamlining remote workflows, supporting onboarding, and maintaining accurate records to ensure seamless ser

Top Skills

Email Support · 7 yearsDocument Management · 5 yearsGoogle Sheets (Advanced) · 5 yearsMeeting Coordination · 5 yearsCold Email Outreach · 4 years

Skills & Expertise

Finance & Accounting

QuickBooksIntermediate

Virtual Assistance & Admin

Meeting CoordinationExpert
Document ManagementExpert
Email ManagementAdvanced
Calendar ManagementIntermediate

Sales & Business Development

Cold Email OutreachAdvanced

Specialized Skills

Medical BillingIntermediate
Contract ReviewIntermediate

Customer Success

Email SupportExpert
Video SupportAdvanced
Live Chat SupportIntermediate
Phone SupportIntermediate

Data & Analytics

Google Sheets (Advanced)Expert

Work Experience

PROVIDER RELATIONS COORDINATOR/BILLING SPECIALIST

Behavioral Therapy Agency

Jan 2025 - Present

Job Responsibilities:

Managed end-to-end provider onboarding, orientation, compliance tracking, and credentialing workflows Actively sourced new client referrals and matched active caseloads to available therapists to optimize service delivery Audited therapy session notes and documentation to ensure strict adherence to HIPAA guidelines Facilitated cross-functional communication and coordination among stakeholders, c...

Email ManagementVideo SupportMeeting CoordinationCold Email OutreachPhone SupportGoogle Sheets (Advanced)Medical BillingCalendar ManagementEmail SupportDocument Management

ADMINISTRATIVE AND BILLING SUPPORT

Garner Law PLLC

Aug 2025 - Jul 2026

Job Responsibilities:

Managed complex executive calendars, email accounts, workflows, and task pipelines while drafting professional correspondence Prepared and distributed client invoices Processed payment postings and managed account categorizations

Cold Email OutreachCalendar ManagementEmail SupportDocument ManagementEmail Management

Billing Specialist

Homestead Legal

Mar 2025 - Jun 2025

Job Responsibilities:

Prepared and distributed client invoices while managing billing-related client inquiries Conducted proactive payment follow-up calls with clients to secure collections and resolve outstanding accounts Assisted with financial reconciliations and comprehensive billing audits Drafted and distributed client engagement agreements Reviewed time entries and narrative descriptions for strict compliance...

Email ManagementCold Email OutreachPhone SupportEmail Support

ADMIN, BILLING & COLLECTION SUPERVISOR

RGL Bio Alliance

Feb 2024 - Oct 2024

Job Responsibilities:

Supervised and monitored billing and collection operations to resolve client concerns promptly Finalized client contracts while validating correct product pricing Coordinated end-to-end logistics operations to ensure timely product deliveries Conducted validation and performed regular warehouse inventory audits

QuickBooksEmail ManagementMeeting CoordinationEmail SupportPhone Support

BILLING AND COLLECTION OFFICER

The Woodridge Residences - Megaworld Corporation

Jan 2023 - Jan 2024

Job Responsibilities:

Prepared and released comprehensive statements of accounts and official invoices Posted payments, resolved overdue accounts, and conducted deep investigations into delinquent accounts Prepared detailed collection reports and presented financial summaries to the board Resolved client concerns through multiple channels, including text, calls, and emails

Email ManagementMeeting CoordinationCold Email OutreachPhone SupportGoogle Sheets (Advanced)Email SupportDocument Management

BUSINESS DEVELOPMENT ANALYST

CEST Incorporated

Aug 2021 - Jan 2023

Job Responsibilities:

Update project records for compiling Assist in preparation of Technical and Legal documents for Expression of Interest Providing inputs and research in preparation for proposal Attend biddings and contact consultants and clients for proposal inclusion

Email ManagementMeeting CoordinationEmail SupportDocument Management

Quick Stats

Age31 years
GenderFemale
English LevelFluent
ID VerificationVerified
Portfolio
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Certifications

Cyber Security Simplified
Virtual Assistant Training

Education

Bachelor's Degree

Bicol University

2010 - 2014