Discover Full-Time Remote Professionals Worldwide

Profile Description

Create and manage orders through Shopify while attending to customer and affiliate influencer concerns via email, and consistently generate new ideas for company campaigns, Specialized in Shopify store development, customization, e-commerce stores.

Top Skills

Profile Description

Dedicated and reliable professional with experience in customer service, chat support, and virtual assistance. Skilled in clear communication, problem-solving, and delivering excellent customer experiences. Proficient in handling online chats, managing tasks efficiently, and creating engaging content through copywriting. Fluent in English and Swahili, with a strong commitment to professionalism, accuracy, and client satisfaction. Work Preferences Open to remote and flexible work opportunities in chat support, virtual assistance, and copywriting. Comfortable working independently or as part of a team, with a focus on meeting deadlines and maintaining high-quality results. Available for full-time or part-time roles, including evening and weekend shifts. Prefer roles that involve communication, customer interaction, and administrative support

Top Skills

Profile Description

I have over a decade of experience in customer service, including my background as a Supervisor and my experience as a Property Management Virtual Assistant and Patient Care Coordinator. Throughout my career, I have developed strong communication, problem-solving, and client relationship management skills. As a Supervisor, I managed team performance, handled escalations, and ensured excellent service delivery. In property management, I coordinated maintenance and repairs, facilitated owner and tenant onboarding, and maintained effective communication with clients, vendors, and tenants. As a Patient Care Coordinator, I was responsible for coordinating patient visits, managing schedules, and ensuring timely communication between patients, clinicians, and partner agencies. I am also familiar with various tools and platforms, including Zendesk, Buildium, AppFolio, Microsoft 365, Google Workspace, Slack, and Zoom, which allow me to work efficiently in a remote environment.

Top Skills

Profile Description

Organized and discreet Executive Assistant, HR, and Operations professional with 13+ years of experience supporting CEOs, business owners, and management teams across hospitality, pharmaceutical, real estate, professional services, and customer operations. Experienced in executive support, HR administration, recruitment coordination, employee onboarding, workforce management, and day-to-day business operations. Trusted to manage sensitive information, coordinate people and processes, maintain accurate records, and keep business priorities on track. Built on a strong foundation in operations and team leadership, with hands-on experience managing a team of 24 employees, overseeing new hires, conducting interviews, coordinating training, managing escalations, monitoring KPIs, and driving employee performance and development. Combines people management with operational discipline, process improvement, and structured reporting to support business efficiency and service quality. Proficient in executive calendar and email management, recruitment support, employee records administration, onboarding, training coordination, performance management, project tracking, vendor management, invoicing, end-to-end accounting cycle support, CRM management, research, and analytics reporting. Also experienced in social media management and content support, including content calendars, scheduling, newsletters, and branded materials. Adept at working independently, handling multiple priorities, and supporting international teams across different time zones.

Top Skills

Profile Description

Greetings, future collaborator! I'm your next indispensable asset - a seasoned professional with a decade of experience in crafting exceptional customer experiences, boosting sales, and leading high-performing teams. My passion lies in ensuring client satisfaction, and I thrive on delivering outstanding results that exceed expectations. Why Choose Me? Detail-Oriented & Trustworthy: I'm wired to pay attention to the nitty-gritty details. Trust is the foundation, and I bring it in abundance. Global Experience: With a background in international banking, I navigate diverse landscapes with ease, adapting swiftly to new challenges. Results-Driven: Your success is my mission. I bring a track record of not just meeting but surpassing goals. Experience: Customer Service Maestro: 10 years of honing my skills in customer service, sales, retention, and international banking. E-commerce Expert: From Shopify to Amazon, I'm your go-to person for order fulfillment, tracking, refunds, product listing, inventory management, and dropshipping. Logistics Guru: Proficient in FBA Seller/Shipstation integration and seamless supplier communication for efficient order fulfillment. Social Media Maven: I handle social media like a pro – scheduled posting, engagement, and monitoring comments and DMs. Hootsuite, Instagram, Facebook Pages - I speak the language of online engagement. Project Management Pro: Trello, Slack, and Asana are my playgrounds for effective project management. I turn chaos into coordinated success. Digital Marketing Dynamo: From Many Chat to Boostrooster, I navigate the world of Facebook Ads with finesse, ensuring your campaigns soar. Inventory Whiz: Shipstation and Helium 10 are my tools for streamlined inventory management, ensuring you never miss a beat. Affiliate Marketing Aficionado: LinkedIn and Klaviyo are my allies in creating and executing effective affiliate marketing campaigns. Seamless Communication: Whether it's Skype, WhatsApp, WeChat, or Telegram, I keep the communication channels open and efficient. What I'm Seeking: I'm on the lookout for the perfect opportunity - a long-term partnership where growth is not just a goal but a shared journey. Let's create success together! Ready to elevate your team and operations? Let's chat!

Top Skills

Profile Description

Highly organized and dependable Virtual Assistant and former Office Manager with a proven record of achievements in administrative operations and human resources. Experienced in managing end-to-end recruitment, payroll coordination, and digital record-keeping with a high level of accuracy. Exceptional at building professional relationships through clear communication and proactive problem-solving. Committed to helping companies scale by implementing structured workflows and maintaining peak efficiency in fast-paced remote environments.

Top Skills

Profile Description

Healthcare practice leaders and C-suite executives share a common bottleneck: administrative overload. When practice owners are buried under prior authorizations, chaotic intake queues, and fragmented patient workflows, clinical care and revenue growth suffer. Similarly, when founders spend hours triaging emails, managing multi-time-zone calendars, and tracking leads manually, high-level business strategy takes a backseat. I solve these operational bottlenecks. As a Healthcare Operations Specialist, Executive Assistant, and Medical VA, I step in as a strategic partner to streamline administrative workflows, automate recurring tasks, and keep operations running seamlessly. Whether optimizing EHR/EMR data management or driving outbound lead generation, I ensure practice leaders and executives regain 15+ hours a week to focus on what matters most—patient care and business expansion. What I Bring to Your Practice or Organization: Healthcare Operations & EMR/EHR Management:End-to-end support for patient intake optimization, prior authorization management, insurance verification, and data hygiene within systems like athenahealth (athenaNet), eClinicalWorks, and Epic—all while maintaining strict HIPAA compliance. C-Suite & Executive Support: High-level calendar and travel management across multiple time zones, C-suite inbox triage and gatekeeping, board meeting prep, expense tracking, and stakeholder communication. Lead Generation & Business Growth:Target audience prospecting, outbound email/LinkedIn campaign execution, lead scoring, and pipeline management using tools like [link hidden], HubSpot CRM, and Sales Navigator. Workflow & AI Automation: Designing smart, automated lead capture and administrative workflows using Zapier, Make, ChatGPT, and Claude to slash manual processing time. Core Tech Stack & Tools: EHR / EMR: athenahealth, eClinicalWorks, Epic, Kareo,Open dental,Therapy notes CRM & Sales: HubSpot, Salesforce, [link hidden], LinkedIn Sales Navigator Productivity & Automation:Zapier, Make, ChatGPT, Claude, Google Workspace, Microsoft 365, Notion, Trello, Asana Communication:** Slack, Zoom, Calendly,Google Calender ,Ring Central

Top Skills

Profile Description

## Work Preferences & Professional Summary E-commerce Specialist with hands-on experience in e-commerce operations, Shopify order processing, order fulfillment, inventory coordination, and customer service. Skilled in managing orders from placement to dispatch, monitoring fulfillment performance, resolving order exceptions, coordinating with warehouse teams and last-mile delivery partners, and handling returns. Experienced in using OMS platforms, maintaining accurate inventory records, tracking delivery SLAs, and supporting smooth day-to-day online store operations. Proficient in Excel reporting and operational performance tracking, with a strong focus on order accuracy, timely fulfillment, customer satisfaction, and continuous process improvement. Open to remote opportunities supporting e-commerce operations and online retail teams.

Top Skills

Profile Description

I have supported 3 to 5 concurrent clients across real estate, operations, and sales support roles, managing appointment scheduling, calendar coordination, and email management for multiple stakeholders simultaneously. • Built and maintained CRM databases to track client interactions and improve outreach efficiency • Executed lead generation strategies for the real estate sector, identifying, qualifying, and organizing prospects into actionable pipelines • Coordinated digital marketing assets, managed social media engagement, and optimized internal communication protocols to improve team productivity

Top Skills

Profile Description

Organized, proactive, and reliable Executive Assistant, Virtual Assistant, and E-commerce professional with 3+ years of experience in sales, customer support, account management, and business operations. Skilled in calendar and schedule management, email/inbox management, meeting coordination, research, data entry, reporting, CRM management, customer support, follow-ups, and administrative tasks. I am highly organized, detail-oriented, proactive, and comfortable managing multiple priorities independently in remote environments. I also have knowledge of Shopify store management, e-commerce operations, product management, customer service, digital marketing, SEO, Google Ads, and email marketing. I completed the Udemy course “Amazon, eBay, Mailchimp Email Marketing, Google Ads, Search Engine Optimisation (SEO) & Shopify” by Trevor Ginn. Proficient in Shopify, Zoho CRM, Zoho Desk, Salesforce, HubSpot, Microsoft Office, Outlook, Google Workspace, Teams, Slack, Zoom, and Jira. I bring strong communication, organization, problem-solving, attention to detail, and follow-through, with a commitment to helping executives and businesses stay organized, productive, and customer-focused.

Top Skills

Profile Description

Results-driven and experienced Data Annotator Specialist with 5 years of professional expertise delivering accurate annotation, qualitative justification, and rigorous AI alignment evaluations across platforms such as CrowdGen, iMerit, and Atlas Capture. Proven ability to execute item-level data evaluation audits, calibrate complex historical, scientific, and textual responses, and enforce high-standard quality assurance guidelines. Adept at handling multi-response comparative assessments and technical data processing pipelines with precision.

Top Skills

Profile Description

Are double booked calendars, 300+ unread email backlogs, and dropped follow-ups silently draining your business momentum? Busy leaders and founders constantly struggle with overflowing inboxes, calendar collisions, manual data entry, and tracking action items that slip through the cracks. As an Executive Virtual Assistant, the solution is building structured operational systems using top industry tools: triage and zero inbox execution via Gmail and Outlook, managing high-volume schedules and 100–150 daily appointments in Google Calendar, Jane App, and Calendly, organizing data and leads in Google Sheets and MS Excel, tracking workflows across Trello, Asana, and ClickUp, managing social DMs and WhatsApp Business customer communication, and running automated pipelines through Zapier, Make, and GoHighLevel. Backed by ChatGPT, Claude, and Gemini for rapid research, HIPAA-certified security, and full flexibility across all working hours and time zones. If you like, I can send you a 3-minute mockup idea for your task. Send a message today, and let us get it off your plate!

Top Skills

Profile Description

A versatile, results-driven professional with experience and skills across logistics and distribution management, graphic design, customer service, sales, and social media management. Skilled in communication, problem-solving, administrative support, digital content creation, customer relationship management, and operational coordination. Proficient in managing tasks independently, meeting deadlines, building client relationships, and adapting to fast-paced working environments. Familiar with digital tools, Microsoft Office, Canva, data entry, and online communication platforms. Highly organised, reliable, creative, and motivated to contribute to business growth. Seeking remote opportunities where I can apply my diverse skill set, deliver excellent service, and add value to international teams.

Top Skills

Profile Description

E-Commerce Customer Service Specialist and Virtual Assistant with 9+ years of experience supporting U.S. and Canadian customers through phone, email, and live chat. I have hands-on experience with Shopify, handling customer orders, tracking, shipping concerns, cancellations, refunds, replacements, and post-purchase issues. I also have experience coordinating with carriers and internal teams to resolve order and delivery concerns efficiently. My background includes customer support for e-commerce, payments, telecommunications, and order management. I’m comfortable working remotely, following company policies, documenting customer concerns, and providing clear and professional support. Open to remote opportunities in E-Commerce Customer Service, Customer Support, Shopify Support, and Virtual Assistant roles.

Top Skills

Profile Description

An executive virtual assistant with 5-years of experience, with specialties in Customer Service and Social Media Management. Eager to implement engagement and efficiency to move to the next big task. In the past years, I've help my clients reach new customers and generating more income that they didn't knew they could earn beforehand.

Top Skills

Profile Description

A Virtual Assistant and Digital Operations Specialist, I provide high-level strategic and operational support to coaches, entrepreneurs, and growing businesses. My expertise spans social media strategy, content development, website and funnel creation, CRM automation, and email marketing. I’ve partnered with both emerging brands and established companies to strengthen brand presence, manage e-commerce systems, and execute end-to-end marketing campaigns, including Facebook advertising. I also build comprehensive SOPs to standardize workflows, improve team efficiency, and maintain operational consistency. Through a balance of strategic thinking, creativity, and technical execution, I help businesses scale efficiently and achieve sustainable growth.

Top Skills

Profile Description

Results-driven Customer Success and Client Operations professional with 8 years of progressive experience across e-commerce, healthcare, real estate, customer support, client retention, and remote operations. Experienced in supporting international customers, managing high-volume service environments, coordinating appointments and client requests, resolving complex issues, and improving operational workflows. Proven ability to combine customer empathy, analytical problem-solving, CRM technology, and process improvement to deliver measurable business outcomes including 95% inquiry resolution within SLA, 20% reduction in escalations, 15% improvement in retention among repeat and VIP customers, 25% reduction in repetitive inquiries, 30% reduction in response times, and 25% improvement in lead conversion. Highly adaptable across remote, international, and fast-paced environments.

Top Skills

Profile Description

I'm a customer-focused professional with over 6 years of experience in customer service, administrative support, client communication, documentation, and coordination. I'm now applying this strong foundation to social media management and digital marketing support, helping businesses stay organized, communicate effectively, and build a consistent online presence. My skills and areas of focus include: • Social Media Management: Content planning, content calendars, caption writing, and Facebook and Instagram support. • Content Creation: Designing engaging social media graphics using Canva and developing educational and promotional content. • Lead Generation: Prospect research, lead list building, and organizing business contact information. • Email Marketing: Supporting email communication and marketing content. • Video Editing: Creating and editing short-form video content for social media. • CRM Management: Organizing contact information, updating records, and supporting pipeline management using GoHighLevel. • Workflow Automation: Familiarity with CRM workflows and scheduling processes to support more organized business operations. My previous experience has strengthened my attention to detail, communication, problem-solving, recordkeeping, and follow-up skills. I understand the importance of building positive customer relationships, maintaining accurate information, and keeping daily operations organized. I'm eager to collaborate with businesses, entrepreneurs, and remote teams that need dependable support in social media management, content creation, lead generation, and digital marketing operations. Let's connect! I'm open to opportunities where I can contribute my skills, continue learning, and help businesses grow through consistent content and organized digital support.

Top Skills

Profile Description

Highly organised, detail-driven Project Manager, Producer, Customer, Sales and Administrative Support professional with over 15 years of experience coordinating operations, managing client communications, and keeping fast-moving teams on track. Produced content distributed on Amazon Prime, Apple TV, Showmax, and other global platforms including Podcast for B2B clients. Skilled at juggling multiple priorities, maintaining accurate records, and delivering seamless support to executives, founders, and cross-functional teams. A proactive problem-solver who thrives in remote environments, fluent in Google Workspace, Slack, CRMs, and async communication. Fully equipped home office with backup power and dual monitors for uninterrupted productivity during US hours.

Top Skills

Profile Description

Results-driven Virtual Assistant and Customer Experience Specialist with 4+ years of experience supporting executives, streamlining workflows, and managing client relationships. I specialize in administrative operations, complex calendar management, inbox detoxes, CRM maintenance, and customer support. ​Core Skills: Executive Support, Inbox/Calendar Management, Client Onboarding, Data Research, and Presentation Design. Tech Stack: Google Workspace, MS Office, Notion, Zendesk, Zoho CRM, Asana, Slack, Calendly, and Canva.

Top Skills