April

Virtual Assistant

April

1,500/mo
Bacolor, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I have over a decade of experience in customer service, including my background as a Supervisor and my experience as a Property Management Virtual Assistant and Patient Care Coordinator. Throughout my career, I have developed strong communication, problem-solving, and client relationship management skills. As a Supervisor, I managed team performance, handled escalations, and ensured excellent service delivery. In property management, I coordinated maintenance and repairs, facilitated owner and ...

Top Skills

Phone Support · 10 yearsDocument Management · 5 yearsEmail Support · 4 yearsCalendar Management · 3 yearsData Entry · 2 years

Skills & Expertise

Customer Success

Phone SupportExpert
Email SupportAdvanced
Technical SupportIntermediate
Lead ManagementIntermediate
Live Chat SupportIntermediate
ZendeskBeginner

Data & Analytics

Google Sheets (Advanced)Intermediate
Excel (Advanced)Intermediate
TableauIntermediate

E-commerce & Marketplace

Facebook MarketplaceBeginner
DropshippingBeginner

Finance & Accounting

XeroBeginner
BookkeepingBeginner
Payroll ProcessingBeginner
Accounts Payable/ReceivableBeginner

Human Resources

PayrollBeginner
TimekeepingBeginner
SOP WritingBeginner

Real Estate Operations

Real Estate ListingBeginner
Zillow Premier AgentBeginner

Virtual Assistance & Admin

Document ManagementExpert
Calendar ManagementAdvanced
Email ManagementIntermediate
Data EntryIntermediate

Quick Stats

Age41 years
English LevelFluent
ID VerificationNot verified