Ecommerce Operations Executive

Robert

3,000/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

## Work Preferences & Professional Summary E-commerce Specialist with hands-on experience in e-commerce operations, Shopify order processing, order fulfillment, inventory coordination, and customer service. Skilled in managing orders from placement to dispatch, monitoring fulfillment performance, resolving order exceptions, coordinating with warehouse teams and last-mile delivery partners, and handling returns. Experienced in using OMS platforms, maintaining accurate inventory records, tracking...

Top Skills

Order Fulfillment · 8 yearsOrder Processing · 5 yearsProduct Listing Optimization · 5 yearsDropshipping · 4 yearsPhone Support · 3 years

Skills & Expertise

Customer Success

Phone SupportAdvanced
Ticket ManagementIntermediate
LiveChatIntermediate
Technical SupportBeginner
Live Chat SupportBeginner
ZendeskBeginner

E-commerce & Marketplace

Order FulfillmentExpert
Product Listing OptimizationExpert
Order ProcessingExpert
DropshippingAdvanced
ShopifyBeginner

Quick Stats

Age40 years
English LevelFluent
ID VerificationNot verified