Discover Full-Time Remote Professionals Worldwide

Profile Description

Detail-oriented Virtual Assistant with 2+ years of administrative support experience, CRM management, social media, graphic design, video editing, research, and data entry. Experienced in real estate, marketing, and HR, including recruitment, payroll, and employee records

Top Skills

Profile Description

Experienced Client Support Specialist skilled in multi-channel support, CRM systems, and technical troubleshooting. Driven by a 98% first-contact resolution rate, I streamline operations and turn complex inquiries into seamless client experiences.

Top Skills

Profile Description

A highly accomplished and results-driven professional with extensive experience in developing and executing strategic sales initiatives, fostering client relationships, and delivering outstanding customer service. Proven expertise in driving revenue growth through data-driven strategies, optimizing business performance, and maintaining the highest standards of service excellence. Known for a customer-centric approach, exceptional problem-solving skills, and a consistent track record of exceeding expectations in both sales’ performance and client support. Passionate about creating sustainable, long-term partnerships, improving customer experience, and delivering measurable business outcomes.

Top Skills

Profile Description

My adaptability and strong desire to learn make me a valuable candidate for this position. i also bring the right attitude, strong communication and a learning mindset.my ability to stay calm and solution oriented. Delivering consistent results, improving efficiency and contributing beyond just my individual responsibilities. I expertise in Scheduling,billing,managing records and ensuring strict compliance with telemedicine and medical aid regulations. Overseeing budget, processing claims, managing supply logistics for in-center or home-dialysis equipment and analyzing key performance indicators. Successfully utilize communications platforms (e.g. Microsoft Teams, Zoom) to conduct secure payroll inductions, explain payslips and collaborate with HR.

Top Skills

Profile Description

CPA-K qualified Finance and Operations professional with over 10 years of experience spanning FMCG distribution, public sector finance, and running my own business. I bring hands on expertise in full cycle accounting, bookkeeping, budgeting, and reconciliations, with a track record of cutting month end close time, improving cash flow, and cleaning up messy books for growing businesses. Skilled in QuickBooks Online, Xero, and Advanced Excel. I've supported multi entity operations and remote finance functions with the same rigor as an in house controller. I'm available to provide reliable, detail driven virtual finance support, from daily bookkeeping to full financial reporting for businesses worldwide.

Top Skills

Profile Description

- Managed full-cycle bookkeeping and produced monthly trial balances and financial reports for seven group entities across South Africa, Ireland, Latvia, Mexico, the United Kingdom, Brazil and Guernsey, ensuring accurate records for management decision-making. - - - Reconciled multi-currency bank and credit-card accounts (ZAR, EUR, USD, GBP, MXN) across seven banking platforms — including FNB, Standard Bank, AIB, Investec, Revolut, Swedbank and BBVA — supporting accurate month-end closes. Prepared and submitted VAT returns monthly for South Africa (VAT201) and bi-monthly for Ireland, maintaining compliance across two tax jurisdictions. Processed monthly payroll for approximately 20 South African employees via SimplePay, including PAYE, UIF and SDL administration, and managed reimbursement and payroll records for approximately 25 Ireland-based international consultants. - Managed accounts payable across six entities (book value approximately R5M), including purchase order creation, new stock item setup, supplier reconciliations and GRN processing. - - - - Managed accounts receivable across four entities (book value approximately R4M), including monthly invoice dispatch, client statements, payment reminder communications and suspension notices. Prepared monthly accrual and deferred income and expense journals for four entities (South Africa, Ireland, Mexico, Latvia) and maintained fixed-asset registers with depreciation calculations for three entities. Processed intercompany expenses and management fees across five entities and maintained stock movement records for FOC issues to the support team. Collaborated with cross-functional teams and external stakeholders to identify and resolve accounting discrepancies, ensuring data integrity across all entities.

Top Skills

Profile Description

I am a customer service, sales, and operations professional with nearly 10 years of experience supporting customers, driving sales performance, training teams, and improving business operations. Throughout my career, I have worked across different industries and roles, developing a well-rounded understanding of customer relationship management, sales strategies, team development, quality assurance, and operational support. My experience includes handling inbound and outbound sales, building customer relationships, resolving complex concerns, monitoring performance, coaching team members, and supporting new hire training from onboarding through production readiness. I have also worked closely with management to identify performance gaps, implement improvement plans, monitor key performance indicators, and ensure operational goals are achieved. My strongest skills include communication, problem-solving, adaptability, sales negotiation, relationship building, time management, leadership, and attention to detail. I am comfortable working independently in remote environments while maintaining accountability, productivity, and professionalism. What makes me a great hire is my ability to bring together customer service, sales, and operational experience. I don't simply focus on completing tasks; I look for ways to improve processes, create positive customer experiences, and contribute to the overall success of the business. I am a quick learner, highly adaptable, receptive to feedback, and willing to take ownership of challenges. I bring a strong work ethic, a growth mindset, and a genuine commitment to delivering results. I am confident that my experience, versatility, and willingness to learn will allow me to become a valuable and dependable member of your team.

Top Skills

Profile Description

CPA-qualified (Parts I, II & III) accounting professional with nearly four years of experience in accounts receivable, billing, bookkeeping, and client support for U.S. and international clients. Skilled in QuickBooks Online, Xero, and Microsoft Dynamics 365, with 99%+ accuracy in invoicing, payment application, reconciliations, and collections follow-up. HIPAA-certified, with U.S. healthcare billing training covering insurance verification, claims, and denial management. Remote-native and experienced in handling 60+ daily client interactions by phone, email, and chat while maintaining a 98% quality rating. Available for the U.S, UK and AU business hours

Top Skills

Profile Description

I am a highly organized administrative professional with strong experience in Human Resource operations, office administration, and coordination within the hospitality industry. With several years of experience supporting management teams, I have developed excellent skills in communication, documentation, scheduling, and problem-solving. I am proficient in tools such as Microsoft Office, Google Workspace, email management systems, and HR documentation processes. My background as a Human Resource Officer has equipped me with the ability to handle sensitive information, maintain accurate records, coordinate meetings, prepare reports, and support daily business operations efficiently. As a Virtual Assistant, I bring professionalism, reliability, and attention to detail to every task. My goal is to help clients save time, stay organized, and focus on growing their businesses while I manage the administrative and operational support behind the scenes.

Top Skills

Profile Description

Administrative & Operations Support | Payroll | Accounting | Client Service | 6+ Years' Experience Administrative and Operations Support professional with 6+ years of experience supporting business owners and teams across administration, payroll, accounting and customer service. Skilled in payroll processing for 300+ employees, accounts payable, invoice management, reconciliations, employee records and operational coordination. Experienced with Vanilla Payroll, Sage One, Sage Evolution, QuickBooks, Excel, Trello and Asana. A proactive, detail-oriented and dependable professional who takes ownership, works independently and manages competing priorities effectively. Committed to delivering accurate, efficient and reliable support while anticipating business needs and ensuring tasks are followed through from start to finish.

Top Skills

Profile Description

Customer service and administrative support with experience in customer support, order management, scheduling, reporting, and logistics coordination. Supported Disney Store customers through phone, email, live chat, and Zendesk while maintaining service quality and accurate records. Trained in Shopify, Amazon, Etsy, Social Media Marketing, and e-commerce fundamentals including product listings and basic SEO.

Top Skills

Profile Description

Iam a business operations, client experience and account management professional. I thrive in fast paced, high accuracy environments, resolving escalations, coordinating cross functional workflows and keeping complex processes running smoothly. My background spans process improvement, customer support and operational strategy with a growing interest in how AI and digital tools improve efficiency, enhance customer experiences and support better ways of working.

Top Skills

Profile Description

I led the delivery of client-focused training programs, managed data entry, and engaged directly with clients to ensure high performance and alignment with Concentrix’s operational standards.

Top Skills

Profile Description

Results-driven and detail-oriented professional with experience in Human Resources, recruitment, employee relations, payroll administration, and business operations. Skilled in end-to-end recruitment, onboarding and offboarding, documentation, stakeholder coordination, and process improvement. Experienced in supporting U.S.-based companies and remote teams, with a strong ability to work independently, manage multiple priorities, and handle confidential information with professionalism. Adaptable, organized, and committed to contributing to efficient operations and positive employee experiences.

Top Skills

Profile Description

Customer-focused professional with 3+ years of remote experience in client support, communication, CRM management, and problem-solving.

Top Skills

Profile Description

Dedicated and reliable professional with experience in customer service, chat support, and virtual assistance. Skilled in clear communication, problem-solving, and delivering excellent customer experiences. Proficient in handling online chats, managing tasks efficiently, and creating engaging content through copywriting. Fluent in English and Swahili, with a strong commitment to professionalism, accuracy, and client satisfaction. Work Preferences Open to remote and flexible work opportunities in chat support, virtual assistance, and copywriting. Comfortable working independently or as part of a team, with a focus on meeting deadlines and maintaining high-quality results. Available for full-time or part-time roles, including evening and weekend shifts. Prefer roles that involve communication, customer interaction, and administrative support

Top Skills

Profile Description

Professional Experience Summary Results-driven and adaptable professional with almost 10 years of experience in customer service, complemented by experience in claims administration, sales, onboarding, human resources, and general administration. Experienced in customer relationship management, client support, onboarding processes, administrative coordination, and ensuring efficient service delivery. Possesses knowledge and experience in Acquisitions and CLI, with a strong ability to communicate effectively, manage administrative responsibilities, and support business operations. Holds a Bachelor of Arts degree and a certification in Human Resource Management. Demonstrates strong interpersonal, organisational, problem-solving, and communication skills, with the ability to adapt to different working environments and contribute positively to team and organisational objectives.

Top Skills

Profile Description

Results-driven Business Management graduate with over 10 years of experience in executive and administrative support, customer service, finance, office operations, and credit repair support. Experienced in calendar and inbox management, data entry, document preparation, scheduling, travel coordination, client communication, records management, credit report analysis, dispute management, and daily business operations. Proficient in Microsoft Office Suite, Google Workspace, QuickBooks, HRIS platforms, DocuSign, Credit Repair Cloud (CRC), Client Dispute Manager (CDM), CRM systems, Zoom, Slack, Trello, and Asana. Recognised for exceptional organisational skills, attention to detail, problem-solving, and the ability to manage multiple priorities in fast-paced remote environments. Passionate about delivering efficient administrative support, outstanding customer experiences, and operational excellence while helping businesses improve productivity and achieve their goals.

Top Skills

Profile Description

I have over a decade of experience in customer service, including my background as a Supervisor and my experience as a Property Management Virtual Assistant and Patient Care Coordinator. Throughout my career, I have developed strong communication, problem-solving, and client relationship management skills. As a Supervisor, I managed team performance, handled escalations, and ensured excellent service delivery. In property management, I coordinated maintenance and repairs, facilitated owner and tenant onboarding, and maintained effective communication with clients, vendors, and tenants. As a Patient Care Coordinator, I was responsible for coordinating patient visits, managing schedules, and ensuring timely communication between patients, clinicians, and partner agencies. I am also familiar with various tools and platforms, including Zendesk, Buildium, AppFolio, Microsoft 365, Google Workspace, Slack, and Zoom, which allow me to work efficiently in a remote environment.

Top Skills

Profile Description

Organized and discreet Executive Assistant, HR, and Operations professional with 13+ years of experience supporting CEOs, business owners, and management teams across hospitality, pharmaceutical, real estate, professional services, and customer operations. Experienced in executive support, HR administration, recruitment coordination, employee onboarding, workforce management, and day-to-day business operations. Trusted to manage sensitive information, coordinate people and processes, maintain accurate records, and keep business priorities on track. Built on a strong foundation in operations and team leadership, with hands-on experience managing a team of 24 employees, overseeing new hires, conducting interviews, coordinating training, managing escalations, monitoring KPIs, and driving employee performance and development. Combines people management with operational discipline, process improvement, and structured reporting to support business efficiency and service quality. Proficient in executive calendar and email management, recruitment support, employee records administration, onboarding, training coordination, performance management, project tracking, vendor management, invoicing, end-to-end accounting cycle support, CRM management, research, and analytics reporting. Also experienced in social media management and content support, including content calendars, scheduling, newsletters, and branded materials. Adept at working independently, handling multiple priorities, and supporting international teams across different time zones.

Top Skills