Viona

Virtual Assistant, Project Manager, Travel Planner

Viona

1,100/mo
Nairobi , Kenya
Looking for Full-time
7 hours/day
Availability: US / EU / Asia timezone

Profile Description

Hi there, I’m Viona Kageha, a Program Support & Coordination Professional with experience supporting programs and projects through administration, documentation, stakeholder coordination, research, reporting and logistics. As a Program Support professional, I help teams stay organized and focused by coordinating activities, maintaining accurate records, following up on action points, supporting meetings and events, and ensuring that important information gets to the right people at the right t...

Top Skills

Data Entry · 6 yearsDocument Management · 6 yearsEmail Support · 6 yearsBookkeeping · 5 yearsBudget Management · 5 years

Skills & Expertise

AI & Automation

PerplexityBeginner
Workflow AutomationBeginner
Prompt EngineeringBeginner
ZapierBeginner
Data LabelingBeginner

Content & Writing

Blog WritingBeginner
CopywritingBeginner
ScriptwritingBeginner
Product DescriptionsBeginner
Editorial Calendar ManagementBeginner

Customer Success

Email SupportExpert
Phone SupportExpert
Social Media SupportExpert
ZendeskExpert
LiveChatAdvanced
Ticket ManagementAdvanced
FreshdeskAdvanced
Video SupportIntermediate
Live Chat SupportBeginner

Virtual Assistance & Admin

Document ManagementExpert
Data EntryExpert
Calendar ManagementExpert
Email ManagementExpert
Travel PlanningExpert
Meeting CoordinationExpert
Personal Assistant ServicesExpert
Research & Information GatheringExpert
AsanaAdvanced
Executive Assistant ServicesIntermediate
CalendlyIntermediate
Monday.comBeginner
NotionBeginner
ClickUpBeginner
TrelloBeginner

Specialized Skills

Language TeachingAdvanced
OnboardingIntermediate
Performance ManagementIntermediate

Sales & Business Development

Proposal WritingExpert
Lead GenerationAdvanced
B2B SalesAdvanced
B2C SalesAdvanced
Cold CallingAdvanced
Warm Outreach & Appointment SettingIntermediate
Account ManagementBeginner

Marketing & Growth

Community ManagementExpert
Email MarketingAdvanced
TikTok GrowthAdvanced
Social Media AnalyticsIntermediate
LinkedIn OptimizationIntermediate
HubSpotBeginner
MailchimpBeginner
KlaviyoBeginner
ConvertKitBeginner

Human Resources

PayrollExpert
TimekeepingExpert
Candidate SourcingAdvanced
RecruitmentAdvanced

E-commerce & Marketplace

Inventory ManagementExpert
Order ProcessingAdvanced
WordPressBeginner

Finance & Accounting

BookkeepingExpert
Budget ManagementExpert
Accounts Payable/ReceivableIntermediate

Work Experience

Program Support

Cremes International

Aug 2024 - Present

Key Achievements:

project documentation, records control, accuracy, remote coordination, follow-up, research and reporting.

Data EntryDocument ManagementResearch & Information GatheringAsanaCalendlyExecutive Assistant ServicesTimekeepingBookkeeping

Front Office & Administrative Assistant

Kandays Construction Ltd

Jul 2021 - Jul 2023

Key Achievements:

client coordination, documentation, logistics, records management, supplier/client communication, invoicing, payroll billing and administrative support.

Data LabelingLive Chat SupportEmail SupportEditorial Calendar ManagementVideo SupportPhone SupportSocial Media SupportTicket ManagementTravel PlanningCalendar ManagementEmail ManagementData EntryExecutive Assistant ServicesMeeting CoordinationDocument ManagementResearch & Information GatheringPersonal Assistant ServicesAsanaOnboardingLanguage TeachingB2C SalesB2B SalesLead GenerationCommunity ManagementAccount ManagementSocial Media AnalyticsPayrollRecruitmentTimekeepingOrder ProcessingAccounts Payable/ReceivableBudget Management

Quick Stats

Age30 years
English LevelFluent
ID VerificationNot verified
Portfolio
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