Funnel Specialist | Social Media Manager | CopywriterFunnel Specialist | Social Media Manager | Copywriter

Key Achievements:

Led and coordinated remote administrative and VA teams, streamlining workflows, maintaining accountability, and improving overall productivity.Proactively anticipated executive needs and solved challenges before they arose, enabling leadership to focus on strategic priorities.Managed complex LinkedIn outreach, email campaigns, and CRM systems to support business growth and prospect engagement.Utilized project management tools such as ClickUp, Trello, and Asana to organize tasks, track progress, and ensure timely completion of projects.Handled confidential information with discretion, acting as a trusted operational partner to executives and contributing to organizational success.Managed complex calendars, communications, and high-priority projects for leadership, ensuring deadlines were met and operations ran smoothly.Coordinated and oversaw remote team workflows, including VAs, streamlining processes and improving team accountability and efficiency.Executed strategic LinkedIn outreach, email campaigns, and lead generation initiatives, supporting business growth while maintaining confidentiality and discretion.Conducted market research, competitor analysis, and CRM management, providing actionable insights to drive informed decisions and optimize operational performance.Implemented tools, workflows, and project management systems (ClickUp, Trello, Asana, Google Workspace), enhancing productivity and supporting executive-level priorities.Executed daily LinkedIn outreach and engagement strategies, reviewing and qualifying connection requests, sending 20+ personalized outbound messages per day, and managing follow-ups to nurture warm leads and drive consistent pipeline activity.Created and optimized outbound sales messages and DM sequences tailored to Ideal Customer Profiles (ICPs), increasing reply rates and supporting lead generation and prospecting efforts.Supported brand visibility and relationship-building by posting strategic “cheerleading” comments on ICP content, strengthening social presence and encouraging inbound interest from potential clients.

Key Achievements:

Resolved LearnDash course enrollment and access issues across WordPress and WooCommerce, reducing customer support tickets by 35% and improving overall customer satisfaction and retention.Audited and corrected product to course linking and access modes, ensuring buyers received immediate access after purchase helping prevent revenue loss and refund requests by up to 20%.Monitored and updated WooCommerce order statuses and Stripe payment confirmations, increasing successful course access activation by 25% and reducing failed enrollments.Troubleshot and fixed Stripe payment and webhook issues, improving payment-to-access conversion rates by 18% and supporting smoother checkout experiences.Managed LearnDash Group access and prerequisite configurations, decreasing user drop-offs in gated courses by 15% and improving course completion rates.Cleared WordPress cache and LearnDash transients to resolve visibility delays, cutting access-related complaints by 30% and improving platform reliability.Implemented structured troubleshooting workflows that reduced average issue resolution time by 40%, allowing the team to focus more on growth and marketing initiatives.Supported seamless onboarding and access for new students, contributing to higher repeat purchases and upsells, with returning customer rates improving by 10–12%.Documented recurring technical issues and solutions, helping scale support operations and reducing repeated errors saving the business an estimated 5–7 hours per week in operational time.

Key Achievements:

Manage and update company social media platforms (Facebook, Instagram, and others), ensuring consistent brand presence and engagement across multiple businesses.Create, schedule, and publish high-quality content (posts, stories, reels, graphics) aligned with business goals and marketing strategies.Monitor and respond to comments, messages, and inquiries promptly and professionally to maintain strong client and community relationships.

Key Achievements:

Crafted compelling content for diverse platforms, utilizing SEO strategies, including landing pages, blog posts, articles, meta titles, descriptions, Ad copies, social media posts, SMS campaigns, and email sequences.Demonstrated copywriting skills, specializing in creating informative and well-organized blog posts and articles to enhance brand messaging and engagement.Achieved a 30% increase in customer engagement and retention by implementing compelling content strategies across various platforms, contributing to enhanced brand visibility and revenue growth.Managed social media accounts, including content creation, engagement, and personalized LinkedIn connection requests.Assisted with backlink projects and collaborated with the team to improve social media engagement and administrative efficiency.

Key Achievements:

Draft, design, and distribute email newsletters using platforms such as Mailchimp or ConvertKit, while tracking performance metrics (open rates, clicks, conversions) to guide improvements.Conduct research on market trends, competitor strategies, and audience insights to optimize campaigns and support data-driven decision-making.Managed LinkedIn engagement and outreach campaigns that increased lead responses by 25%, nurtured client relationships through consistent follow-ups, and supported sales reporting to track growth opportunities.Maintained organized systems by tracking leads and managing pipelines; prepared weekly and monthly reports; streamlined file organization, saving the team 5+ hours per week in admin tasks.Conducted market research and data gathering that supported new product launches; assisted in implementing new tools/workflows, which improved team productivity by 15%.Proficient in Google Suite, project management tools (ClickUp, Trello, Asana), and AI platforms (ChatGPT, Canva). Confident in managing LinkedIn tasks and other digital marketing tools to support business goals.

Key Achievements:

Delivered crucial administrative support remotely, freeing up 20% more time for dedicated content creation efforts.Managed calendars and scheduled appointments efficiently, allocating 15% more focused time for uninterrupted content writing sessions.Streamlined communication channels, addressing inquiries promptly and maintaining clarity, contributing to a 25% increase in collaborative content efforts.Analyzed social media metrics and insights to optimize content performance and inform strategic decisions.Monitored and responded to comments, messages, and mentions across social media platforms.Built and maintained relationships with influencers and industry professionals to amplify brand reach.Stayed up-to-date with the latest social media trends, tools, and best practices.Provided regular reports and updates on social media performance, highlighting key metrics and insights.